ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity
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! G+ n6 [; v9 YPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
4 N, w3 k. ^# S+ F/ _: VTerm: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010
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2 B, d8 O( V: n0 aJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
( d3 H9 h/ ^5 y-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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" ]1 i1 j* S) H( P' \- gQualifications:
-High school diploma or above, two years or more related work experience
  j6 @6 @( p- V' D: o6 q-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
6 b" @) Q. a9 c-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
& B) H# K# W6 O# r# q+ y-Requires police security check at the expense of employee and child welfare check

Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% q1 @* L% Z0 }% |4 t: pNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.