ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
& O; ^' E/ @' R- KClosing Date: October 5, 2010
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Job Description
. E  p3 ^# M4 Z-Answer multi-line phone calls professionally, politely and directing the calls correctly.
-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
7 K9 S  a: O2 d8 ]- O  [-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
" M: B& _$ ?7 w' ^-Train and supervise volunteers at front counter or reception

5 n7 }# \4 K3 UQualifications:
-High school diploma or above, two years or more related work experience
; V. L* o& V, m; Y-Exceptional customer service skills, ability to handle multi-task requirement
/ E- |( A/ d% I6 p-Works well under pressure, ability to work well independently as well as in a team
  {( i, g4 G5 u1 c  A* i-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

# u4 s5 n$ q- |8 p7 bDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.