ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

. K% I* w/ w! k, v1 U6 n; ZPosition Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
0 x* `; o( a6 a6 D4 VClosing Date: October 5, 2010
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Job Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
8 n/ I7 R, i1 ]7 L& Y-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
" F) N  F' T- e: Z4 P; I# r, l-Reports to the program manager and provides clerical support to all members of the ISP team
4 B) o3 _2 ?$ }-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception
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0 X4 H: {; t. w- g2 C; F0 RQualifications:
-High school diploma or above, two years or more related work experience
8 n8 T8 K  Q: z+ u/ R-Exceptional customer service skills, ability to handle multi-task requirement
9 G4 |2 Z2 r5 G- `-Works well under pressure, ability to work well independently as well as in a team
1 l! g, i9 K7 h% t' `4 I/ m; d-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
3 a+ }/ G7 \4 E4 |8 ~, a-Requires police security check at the expense of employee and child welfare check
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Detailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
  p% q3 d& S" Y( B7 H0 W6 QNote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.