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" O2 \# j( V# W+ M* _2 N8 U4 ?Position: IT Small Systems Specialist
! Y8 _* f, t DReports to: IT Manager
) B8 j0 O, C* B8 B. D& cLocation: SYSCO Edmonton3 _7 ^4 {8 G) j% R3 x& Y7 [) z
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Position Summary:/ g4 [* C* ]. m4 E6 a
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
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Responsibilities:
7 f; E, e8 d! `: {§ Provide high level of customer service to internal customers
# N, a8 j8 h: V; i! S# h* N§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
. M5 {& x3 _1 O/ A4 p§ Hardware and software installation, configuration and implementation
/ _" [/ k3 `. M: I( O0 k§ Ensure software and hardware standards and other policies are adhered to at all times
$ D2 B; W. I( @8 U1 J- Q§ Liaise with Corporate IT Helpdesk. u2 T& [0 Z `4 O( V
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
: V& z4 h- o2 K; O! a$ \§ Develop and maintain good working relationships with internal and external parties/ e" J% t' U9 u; `
§ Special projects as required
( l& O( p9 k' Y% L: H# c- w§ May be required to provide after hours pager support for emergency trouble calls' e$ S, x$ v3 Q9 m
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Qualifications:
: Y" E2 P% ^5 U3 o+ @§ University or College degree in Computer Science and at least 2 years of related work experience" t0 Y" J# C* o3 z! R% o
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision
) V: I2 o/ B% C+ w) g1 u§ Fundamental commitment to customer service' H$ W/ K6 G( t) S" B! W
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues
# v. q" E6 m+ t/ P" G* C" w/ g§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware2 l" ?4 r, T+ l) x
§ Experience installing, supporting and troubleshooting client desktop software
. t. b2 w P# \9 L; ^$ x4 ], L( _" g§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems9 y* i3 {: k! ?, r' D. H! A
~% c. R- h* f6 yClosing Date: September 16, 2005" v! F+ B( a$ @* w; Q$ s2 O2 ~- U
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Interested applicants should forward a cover letter and résumé to: z- [, C9 z I% t
Beverly McIntosh, Human Resources Coordinator
8 c2 V# o0 w X- J+ a5 IFax: 780-451-35463 i9 }9 _2 S3 Z# M. U
Email: HR.Edmonton@sysco.ca
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7 e' P @- W; ]/ X4 y2 _& |Position: IT Manager
, ?$ }/ @3 H. ]8 a: W3 zReports to: Director of Finance & Administration 7 i/ @5 M7 ^7 m; \) I
Location: SYSCO Edmonton) Y' j V. v/ h% Y
' K4 i) @4 }5 U! XPosition Summary:
5 n: ]% C. A2 h) W4 v2 |3 _The IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto).
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Responsibilities:# l" h2 i( r2 x: L0 [
§ Manage a stable local IT environment 2 u: h4 s" K9 m! n
§ Manage and coach staff in IT group
) r# b6 m6 F ~% Y8 u9 D, g§ Oversee and provide small systems technical support0 j0 ~: N. m Y# H+ e( ~3 f
§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives7 r' E& B0 l Y& ^2 {; p
§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports6 u, r, G: E) l4 H
§ Hardware and software configuration and implementation! E3 c7 R3 a6 f& g
§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to
2 s. a& p2 r) Z! P' T§ Ensure software and hardware standards and other policies are adhered to at all times2 p. ^- M, _+ O" T, c
§ Perform network administration at the domain level; managing user accounts and network access- T/ W6 r) h# j' \
§ Develop and maintain backup and restoration procedures
0 n$ c. `6 S+ [. q: l, T§ Develop and track IT budget as well as IT capital spending plan* P8 H/ W/ C" ]; v8 B8 n6 J
§ Liaise with Corporate IT Helpdesk
9 Q$ g* Z% I$ n: \, v6 b+ g§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
5 K/ X- f( Z& j6 L§ Provide technical and procedural recommendations to management8 C- V' P+ e* q9 U! T* ?$ u( b
§ Manage user ID request and approval process in conjunction with Director of Finance
' T/ f3 o# B# t5 A§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT$ t; h y# a N% N! z
§ Coordinate and support end user training
& y# O7 A9 i8 Q1 E9 }" K! b) m§ Develop and maintain good working relationships with IT related suppliers and service providers% I& c! X6 U/ Q& `* s. L4 _3 a
§ Collaboration on development of internal intranet and external website maintenance
4 Q$ y/ N0 W! x- u( f§ Manage all printers in the building
2 r. B) k8 g# @% B7 N, |§ Special projects as required
/ c' u4 e, s% Q! f§ May be required to provide after hours pager support for emergency trouble calls
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7 B9 J, E- d. I; u$ m' pQualifications:5 U1 T5 f' ~& X. s
§ University or College degree in Computer Science and at least 5 years related work experience
! u; L0 P; B! i+ y. b: S§ Excellent leadership and organization skills; o6 j+ d) z0 c
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level
% N# i. o y# A, Y' z. ?- q9 d§ Strong interpersonal skills with the ability to communicate at all levels within an organization
1 _9 w- b7 A. f0 F§ Strong small systems technical support experience% F: I4 O `5 ~4 C0 u+ v+ S c
§ Fundamental commitment to customer service and process improvement6 ^2 C! D" ~: e+ y3 [
§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues# @( f* Z8 M: y. A
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Closing Date: September 16, 2005
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' m0 X% N2 ?! R0 V6 r! {. mInterested applicants should forward a cover letter and résumé to:3 n/ J8 K+ r: a- L: O1 l; o4 A
Beverly McIntosh, Human Resources Coordinator
: k4 C, X9 n' _, ~( fFax: 780-451-3546
& b$ ^# V2 `1 m9 S/ KEmail: HR.Edmonton@sysco.ca+ n% `7 M: c6 c1 L
8 ^3 W# C+ g% Q& m& Z转自华枫论坛 |
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发表于 2005-9-11 21:42
