Receptionist

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Receptionist
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: O& t) Z; e0 k2 J3 V% r! c3 O# wThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:
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Reception
" z" N: o0 s0 Q•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
% A6 a: M7 g5 V/ E9 Z•        Receive and distribute mail and deliveries
/ i' k% _) ?8 w! F- f% I•        Arrange courier services for all departments
7 z+ ~8 u6 J1 g  c1 w, N•        Oversee Y-Knit program; provide support to its volunteers
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Administration
•        Receive sort and distribute mail and packages; post outgoing mail
# H! ^( r$ n: i& A' q- \$ K•        Sort and distribute mail and deliveries
$ H3 Y1 ?! x3 `+ m( B: X•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
0 b% R+ I  n0 ~  a: U•        Assist with task management for administrative volunteers
* Y* g( ~. d/ V5 W' @! P# p•        Create monthly staff bulletin and prepare for distribution
4 C4 \) x7 |0 O/ ?8 a•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

Registrar
8 S+ {+ v* f1 z! C•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
5 M/ [8 ~6 I8 u# b( P. W•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
$ K! U/ q) }1 y$ F•        Able to interact in a positive manner with diverse population
( i. l2 I& U0 Z) u1 ?. ]7 X•        Strong customer-service skills
* U; X% o, H" [4 a+ U" O•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

0 X8 K1 j  L1 q" ]' i- mClosing Date: July 13, 2009

; e; x. ^4 `* C. f+ J1 T# _Please forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
" `9 H0 K( r. y& c* @% O6 I+ @, S: LEdmonton, AB
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E-mail:  recruitment@ywcaofedmonton.org
. X6 g7 l$ k; b, |% @. Y  D" n+ I+ ~Fax:  (780) 425-7467

0 L  t: U' E- b& Z7 `0 RTelephone:  (780) 423-9922

* |0 k+ {) ]8 q2 P2 E8 X3 xWebsite:  www.ywcaofedmonton.org