Receptionist

又见炊烟

Receptionist
* u- L( H4 v0 M% t
The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

9 I7 u6 A0 P# W) T% `$ d; eJob Duties/Responsibilities:

Reception
& ?- h" Q0 ]9 }3 K•        Greet and provide assistance to incoming visitors
* N6 W' N9 S- s' l, [•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
+ k( n' |, ~* l; p•        Oversee Y-Knit program; provide support to its volunteers
6 M; z/ N/ x' Z9 W8 p
Administration
•        Receive sort and distribute mail and packages; post outgoing mail
1 E( V' l) E: K) Y: g•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
9 |0 V8 d! f2 D4 _•        Update and maintain databases as assigned, including those for Fund         Development and Administration
! e! M0 B+ q7 k; l4 X/ ]•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
! ?: z6 c) F# a9 n! k) T% Z" W•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

* q8 C' ~/ Y9 E2 }% v% x) J" |Registrar
. s. ?. n; `9 O3 S7 D; ^8 r& o•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
" _+ F5 @6 a2 F4 A) a! t( v6 x•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
+ v, S3 w, A) n! a3 ~( H3 e
•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
$ r3 o8 S7 p6 E- O% {•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
8 n6 d& z" _+ T3 }* i: J# I  X•        Able to interact in a positive manner with diverse population
' F: U5 ]3 m, d1 t8 `! P•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009

Please forward your resume to:
% O3 e) E% i# a2 X& R% P* [* L: g6 ^YWCA Edmonton
4 I, M1 s& e: C5 d0 pRecruitment Coordinator
: |3 E8 C; M+ _. S1 v100, 10350 – 124 Street
Edmonton, AB
5 |- b5 _# F+ V/ a5 q- E  lT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
" ?7 W% p  t: EFax:  (780) 425-7467
# Y& g2 c, L4 q' n4 l/ J8 ^7 S: \
Telephone:  (780) 423-9922
. Y. \& x: ?3 y4 B# q' y' T% @3 Y
Website:  www.ywcaofedmonton.org