Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

3 U5 l8 A  M) z7 zReception
5 W9 J7 e8 d& Q0 A0 E! o4 W4 [•        Greet and provide assistance to incoming visitors
( a1 F+ r/ @) N' \  c/ t•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
2 `6 m, W$ K. l: `! F# w% e•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
* t0 ~6 V5 n3 b4 q6 I•        Assemble and forward information packets as requested
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Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
' {: z/ V( H/ M. e! h3 K•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:
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•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
$ ^7 H, I; H. \& p! y- A3 U! c- h•        Skill in Desktop publishing is an asset
1 n9 p5 I  b5 s! y•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
* u/ o$ |5 F( |•        Strength in multitasking, prioritizing, and meeting deadlines
3 }- _( @+ n( x•        Able to work independently
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Closing Date: July 13, 2009

Please forward your resume to:
. Z) u3 m- y9 J3 u# x" HYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
# }5 f$ v% ]" B1 n; K6 F9 ^) MFax:  (780) 425-7467

Telephone:  (780) 423-9922

' o8 Y- ]' V( k) X1 y3 dWebsite:  www.ywcaofedmonton.org