Receptionist

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Receptionist
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: Y3 R) q# j; h; W3 p; t9 _The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

' n! u1 I. ?) N  j5 E0 Y- qJob Duties/Responsibilities:
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8 C; s# H& C, v0 XReception
& u9 G0 Q! e$ O: `9 V2 |4 t8 ~•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
- ~& \7 x; i% `•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
! d. |( p$ S$ d# P# T8 Z•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested

9 u) x) [, n+ @% E0 Q/ b* C0 H4 A0 T% BRegistrar
. d) p2 Y. M4 p•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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" T  p5 d5 S! t! B1 kQualifications:
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0 r3 P: m* {7 a7 F0 t: `•        Minimum 2 years office experience in areas related to office reception, and office procedures
& ]0 u0 ], ?1 k0 R) E# T1 ]•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
) g$ Z, n5 J- }) J, l& r$ f* p•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
: |* u: P, a6 ?0 r! H0 W& N" `•        Mindful of need for accuracy, detail and discretion
8 G! [( y1 M" d  Z•        Able to interact in a positive manner with diverse population
. n$ y/ t7 {( q( {( ]8 F2 s•        Strong customer-service skills
* A/ d% V5 z! s* D6 b. t! D1 v2 t•        Strength in multitasking, prioritizing, and meeting deadlines
" F) S+ I$ d* }% O% K' e2 p! v•        Able to work independently
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% p; d: c: a5 \Closing Date: July 13, 2009

8 x4 m' |2 J% HPlease forward your resume to:
YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
8 p& M% D  R. a8 a; {9 tEdmonton, AB
T5N 3V9

+ E7 ^- A" Y  }1 p; U5 ~: EE-mail:  recruitment@ywcaofedmonton.org
5 w5 Z3 d0 h9 uFax:  (780) 425-7467

Telephone:  (780) 423-9922
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/ F. Q0 [# I: |& ?* C7 VWebsite:  www.ywcaofedmonton.org