Receptionist

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Receptionist

- @1 ]1 N( B6 w3 ^+ Z, gThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

$ z1 D/ s% ^5 m$ Z: {% u& J# h; zJob Duties/Responsibilities:
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9 Y- N7 ?+ ?- Z; t! fReception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
# J. e& R& f- U* C•        Receive and distribute mail and deliveries
5 l& `% ?. [5 q! C! c4 B& E7 X' i  }•        Arrange courier services for all departments
6 X# Y; X0 U7 C& `. ?5 v•        Oversee Y-Knit program; provide support to its volunteers
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+ n6 J! _' k2 x) W/ R: h% dAdministration
3 P( `! R  K8 S/ F' \  R3 C•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
8 l  O  A/ m" W1 E) O' R3 K•        Update and maintain databases as assigned, including those for Fund         Development and Administration
+ K! k9 E6 z6 v- d2 W$ }•        Assist with task management for administrative volunteers
; l4 g. J- Y9 z% z•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
5 Q: S% m0 G% F: a% \. \# i9 Y  u•        Assemble and forward information packets as requested

Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
; n0 ^$ t& [; N, M. y3 h•        Assist YoWoChAs Outdoor Education Registration as required


Qualifications:
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$ Y0 e6 q- X7 z6 @; L•        Minimum 2 years office experience in areas related to office reception, and office procedures
•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
! H* H. ^- }  ^  u5 Z1 l7 T* w•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
! T, ~+ J/ J7 f8 D•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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- x. D' ?. d8 i# J2 I2 K2 C0 Z  RClosing Date: July 13, 2009

( U" T3 m  |% [% t8 i9 m  I2 n9 [0 PPlease forward your resume to:
( q- z/ \( g# X) s: UYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
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# o  O& Y, E; x7 f$ z* B1 Q5 _- p( oE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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8 n" C# k1 ^& N" p  l1 JTelephone:  (780) 423-9922
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+ T$ W7 e0 U! ~) b4 p5 JWebsite:  www.ywcaofedmonton.org