Receptionist

又见炊烟

Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
# B0 B6 G3 c4 g) u1 `$ @" t/ Z8 m
Reception
+ X+ `' ]2 }2 `3 _, g9 C6 U2 _/ V+ P•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
) Y( f; i& w3 X# H) S•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

3 a) c. i. ^4 I7 j2 KAdministration
& h8 Y  v+ q: j* i•        Receive sort and distribute mail and packages; post outgoing mail
+ p5 p+ H7 u# K) P•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
# n8 F4 @/ D6 q4 \•        Update and maintain databases as assigned, including those for Fund         Development and Administration
2 n6 @* Y( ?0 \, \* w  R8 V  i•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
0 U0 u5 g) f; i8 a4 J* k- ~! M3 @•        Assemble and forward information packets as requested
( Q8 {( C) }0 {. L# F3 _% W. a
Registrar
" W4 l5 Y4 K& f5 `6 x•        Accept and process registrations for participants or attendees at various special events and staff training
" \' n+ }0 D8 h; c; P+ j! }3 j•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
/ `% O! i( o$ E8 p
- g5 F, M- `# a
Qualifications:
. e: ^6 P+ E* G' b- P# _' L
* G3 P1 V5 |/ \( Z•        Minimum 2 years office experience in areas related to office reception, and office procedures
* J6 \5 p8 x0 [•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
; N; h% c  ~* @) V•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
; i7 x) _) Q) E3 i8 T! R2 C& z•        Strong customer-service skills
+ ^0 v+ W" q: m4 x( Q•        Strength in multitasking, prioritizing, and meeting deadlines
1 N( y( Y7 f* x1 F/ ?7 Q5 g7 E•        Able to work independently
) S, J. z% ^8 H5 G$ t$ V* `, q
. @% ?* |6 [8 ^: J2 }, }Closing Date: July 13, 2009
/ @9 F) E  k  ^1 t
- s2 P( c' z- \/ i# oPlease forward your resume to:
YWCA Edmonton
* M5 i7 `3 `) r# g+ ~, t2 iRecruitment Coordinator
/ e0 N# X, ^( D$ @6 I  I100, 10350 – 124 Street
. Q  d; H# M/ S3 D3 PEdmonton, AB
0 H& M4 G; R2 a5 `" l6 zT5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
3 q( n$ o) O4 Y  \- J7 i. ]Fax:  (780) 425-7467
( L# C- Q9 t5 P# V9 Q+ }: D
Telephone:  (780) 423-9922
! l( {: B6 Q6 w
Website:  www.ywcaofedmonton.org