Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
% C' W) p, n6 B, Z: GLocation: Edmonton
/ Z4 k+ Q# T. k* Z2 t0 ]% O  rDuration:  
Job Type: PART TIME/FULL TIME
8 v! Q7 J% \$ a) @! s* ?$ CPositions Available: 1
Hours per week: 25-40
4 h5 f2 O( b2 k5 M) ?8 YPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
! A3 d# U# U  kMin:    Rate: 15.74
: J% E: C9 _% gMax:        

1 i. z+ ~3 M* k9 Q. MApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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* w6 n: K; K) V0 g- ]Employer: TELUS
Branch: HUMAN RESOURCES
; M8 V: q. P2 A- j( _: vAddress: 1N - 10020 100 ST
  u# ?' J; G/ K) j  `City: EDMONTON
Province: AB
+ u! W2 F1 @5 ~) k) |  g7 G7 ?7 w8 gPostal Code: T5J 0N5
0 G7 N/ L+ w& S7 E" H* XWeb Address: http://www.telus.com
Contact: JONELLE PALAFOX
  @8 t* \2 w8 T! _" N9 lContact Title: RECRUITMENT COORDINATOR
0 o0 v& X% `/ \  bFax:  
Email Address: