Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
# E  @: c8 p, C: h3 aJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
" t( ?" ?  i& PDuration:  
6 F% j; @! E2 r# DJob Type: PART TIME/FULL TIME
/ P, @, v* C& z9 p* s# i9 z: DPositions Available: 1
Hours per week: 25-40
, n. N& e, r7 A) b9 gPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
0 e9 t. A/ M) LMin:    Rate: 15.74
Max:        
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& O7 o8 S' o+ x+ x: J1 tApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
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" y# n( f3 T  @' J' W' FEmployer: TELUS
1 e( m, H) N4 k4 hBranch: HUMAN RESOURCES
. ]- q9 v& ?3 @1 h! A( E- w, UAddress: 1N - 10020 100 ST
3 d0 b" j! ]# JCity: EDMONTON
4 w' G$ d  l2 c" VProvince: AB
# I5 J! `  z( K& y; j& t3 BPostal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
+ z! X, M. f5 y$ x! A7 E& bContact Title: RECRUITMENT COORDINATOR
Fax:  
) i5 X/ d/ C! \" X6 c, lEmail Address: