Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
, z% O! `( V4 w" E" p( K2 mLocation: Edmonton
Duration:  
+ i) k  x& M1 ~* J- ~" T# r# fJob Type: PART TIME/FULL TIME
1 q0 T' U$ ?1 W& T' IPositions Available: 1
Hours per week: 25-40
3 @) n1 g' ]7 o8 L) ~Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
# X1 v. e% u- C2 v! z: eRemuneration: Salary/month -or- Hourly
# [5 c; b2 ?  ^, n$ H# @Min:    Rate: 15.74
( ]/ F2 Z. [* v  N/ k0 m4 ZMax:        
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7 I+ l: _, V  ~1 e- cApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  
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Employer: TELUS
Branch: HUMAN RESOURCES
( D/ H% ?$ W6 Z4 R" i. d5 a! D+ G: s  hAddress: 1N - 10020 100 ST
City: EDMONTON
Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
$ E5 C" T# r# H1 NContact: JONELLE PALAFOX
/ M, `" ^' @! g+ e0 z+ ]Contact Title: RECRUITMENT COORDINATOR
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Email Address: