Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
8 S+ N- `7 q' F5 J" Z& o$ wLocation: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
2 O; J3 |: B; B; ]+ rHours per week: 25-40
2 d* L' O& W1 `  m7 M5 y/ j  J5 ]" }Position Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
6 e# ^! [8 ~0 U. \9 ?Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        

! U% y/ b6 B7 B: ]& A) e4 _Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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Employer: TELUS
Branch: HUMAN RESOURCES
; l2 e& n/ w1 a0 |  eAddress: 1N - 10020 100 ST
City: EDMONTON
. [; _( C& N, c  x# P0 X2 AProvince: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
" h- n1 V" p; c- h+ rContact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: