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Position Title: Help Desk Analyst (ADV114)
/ y; s: T$ O, w% p8 MJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. / P: b4 C( d- y
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team & _( x% n( U% v P$ w
Location: Edmonton
" v; F, x8 B) Q% i) D+ |* [" D7 `Duration:
4 ^9 M3 p# u3 O, ]: n M5 GJob Type: PART TIME/FULL TIME
6 ]% @; w4 B/ ?/ ?' ] uPositions Available: 1 & W- f1 | W) W m: I
Hours per week: 25-40 $ {- [5 H( \$ d) G! N
Position Start Date: Immediate Opening / B {: ~% u) K2 a+ O
Application Deadline: Jun 30, 2005 8 g8 a3 Y5 b- X" H' q% |: X
Remuneration: Salary/month -or- Hourly ! [- t6 g. k+ J1 l5 y; z1 B6 h
Min: Rate: 15.74 % j# O$ Z! y" c) a7 h0 e/ c
Max: % p$ r: r8 T- v$ ]% a
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. $ s' B! Z" `% p- d
Notes: 6 K! l' C- ]; ^9 E a! @3 w2 n0 H/ ^
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Employer: TELUS
" s" e% h: {+ A: A$ M' jBranch: HUMAN RESOURCES * F: Y9 F) e, e. L$ \! Q
Address: 1N - 10020 100 ST
1 t0 y/ ~; S9 r3 E jCity: EDMONTON ! W% k7 L5 h1 F- _! L( D
Province: AB
% G/ Z% I% X1 UPostal Code: T5J 0N5 3 n) K9 T" } E! u
Web Address: http://www.telus.com
4 c, L) d$ w! d# DContact: JONELLE PALAFOX
/ Y& l# P+ T8 X" y& z0 vContact Title: RECRUITMENT COORDINATOR
7 J. N' U0 |: e `Fax:
& ?! Q" S+ B* m. p' c8 Q: w" _Email Address: |
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