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JOB POSTING D& O" W* \4 _
FOR
8 z5 l! O0 l$ B$ `" a- S T3 UOPERATIONS MANAGER - VENUES & PROGRAMMING
) ^8 Y" E; K7 J3 t; c* y& ]9 k% X' b# v0 L4 T" L
REPORTING RELATIONSHIPS( E8 _/ b3 }) V) O# D; b' }. I
The Operations Manager - Venues and Programming will operate with a " M5 ^' v- U' w; A. Z y
direct line reporting relationship to the SU´s Manager of Programming
" N9 D; C# k3 Y$ l3 q! n5 ]5 aand Venues.
+ C8 r9 X; E, c$ W
; j7 f4 i& \( \9 ^ E( J0 \ROLES AND RESPONSIBILITIES2 M I7 Q' h0 U# X' ^* E8 a/ L" f
The duties of the Operations Manager - SU Venues are diverse and
1 u5 @' W: b2 _ W6 oextensive, and are targeted at the all round smooth operation and
" n1 a7 \* ~7 G+ d: ufinancial and operational success of the Horowitz Theatre as well as & m' e0 L: j, f |
the logistical organization and smooth rental of the additional / Y3 c- J& P( t. |4 @
venues within the realm of the Students´ Union. In the light of that $ H: P$ I, ]% F2 L& V
breadth and complexity, it is not possible to fully define or ( m' W2 u; S. Q& F c' d1 R, D- X
describe all roles and responsibilities in a document of this kind.
0 q( k! t& `- V) M1 P7 AHowever, the main roles and responsibilities of the Operations
4 X# p4 r" [+ R% CManager are as follows:
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1. Space Roles and Responsibilities
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a. To ensure, at all times, that the venues listed below meet the 8 g7 D) Q, u$ v$ A% s
appropriate standards, requirements and needs, and contributes in a ! _3 f; C( R" e( S3 W
positive way to the smooth operation and success of the individual
+ A" X( \ p9 Nrenter.+ H9 P# p* t& U- ?3 U
· Myer Horowitz Theatre
$ W$ a+ Q5 @; u* ?, b0 m· Dinwoodie Lounge# P/ Q. F5 _8 V+ T0 ~8 Q) d' E
· SUB Stage
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b. This includes, but is not limited to, the following:
! X" n0 }& \) P8 W _· To plan the capital and supply expenditures to meet the
5 p/ r8 B& ^; d' E( v4 Mproduction and facility requirements.
' `* v6 G; F3 V9 }# y· To ensure the day-to-day compliance of the venues with existing 1 Y- _& R4 ?4 \. E! t* _
safety regulations and building policies./ e% M/ t0 U( b9 x) K3 ]& T
To ensure that the maximum potential of renters is met.- \3 T" N/ C) z
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2. Marketing and Promotion. M' A6 s4 a1 K$ w
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a. To develop and implement a marketing plan for the venues that
0 Z/ U4 C) o. p( t( nfocuses upon advertising and promoting the venue to faculty, 6 b- r' h; G% _8 Y
students, and internal and external clients on an on-going basis. 3 H" x. | }3 v. e* N4 [* l
This strategy will include implementing and/or delegating the following:$ G# b- S- D7 S' ?6 S8 d
· To develop and maintain promotional materials, the Horowitz $ ?6 d! v/ P+ P Z* b8 B
Theatre and SU Venues home page, newspaper and other advertising; to
( ~1 Y# W. L% ~9 H$ y" B0 } ?& qtake advantage of other internal and external advertising ; P( {" c0 C# \9 p9 v) r
opportunities; and to develop press releases and other promotional
, r7 _) ]' O2 A, N8 e2 eliterature on an ongoing basis.( r& b7 N, Z: n: O! m- D4 |8 G: S
· To coordinate tours of the venues for potential renters., ?& F3 A+ [: t2 m% F2 Q) n% l1 K$ L. x
· To promote upcoming events in the Horowitz Theatre through the
+ ?3 c. s7 Z1 Cuse of the Horowitz Theatre Home Page and the SU Events Calendar.% c* j9 i" V2 p! d' P* H
· To develop new external clients for the venues.
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% d; G; n3 F& F) z+ R2 O3. Staff and Supervisory Roles and Responsibilities" B1 {) S: c( ], G9 K
F# f9 G+ z/ [+ E
a. To ensure, at all times, that the venues are adequately and cost- - \- |6 r8 h+ G" M* k! ?" s8 F" `
effectively staffed, and that the staff utilized by or within the
- e4 A' v( s& Dvenues meet the appropriate standards, requirements and needs, and
1 }- a3 y1 b7 f& Q9 G2 econtribute in a positive way to the smooth operation and success of ; ]: N, a1 _. a- R4 n
the renter´s events. This includes, but is not necessarily limited
5 y- d. I( } U5 P" H! R8 vto, the following:
+ K# j9 x, J1 V0 G) B· To be responsible, under the direction of the Manager of Venues 2 I5 ~: ~; f D5 K8 g6 b
and Programming, for all staff issues including hiring, disciplining,
5 ]4 P k; n' E0 W" k) E* m9 v @evaluating and terminating, as necessary.
1 m8 e3 D; h7 S0 y$ s To ensure that the Horowitz Theatre is adequately supervised at 4 k8 y/ L% k! @) Y% f- a
all times, this includes the development and implementation of such
! N* ~: D# O4 a, Z6 ~) t& d9 t. Cschedules and rosters as may be necessary to ensure the effective and 3 Q8 L4 h) {0 s5 i- B* J
cost-effective supervision of the venues at all times during which it
" v4 b6 r3 t Z" ]is in operation or needs to be in operation.. Y) o- X1 A6 j& M* h
· To work with the Technical Director, when necessary, to ensure v8 Y# ^; N9 N( l, Y O6 \0 u5 X. k0 F
that an adequate and appropriate level of part-time staff exists to - r# z7 T0 [$ m* x* V
facilitate the smooth operation of the venues and to ensure all ; U" n: S* |) W' P T
renters needs are met.
* [" ?, b+ N; F1 ^# Q1 D7 ]/ b9 m· To work with the Technical Director to ensure that the skills
+ \+ {" F5 [9 B: i5 `and attitudes of all subordinate staff are appropriate in light of & d. \( U; u7 R4 u* _
the roles they must perform. This includes providing adequate and
+ v% b9 ?6 o. X9 _1 ~$ geffective training (and re-training) in all applicable and
5 \5 O# w' K, A" x; [2 e8 \' Gappropriate areas, and ensuring that the Policy and Procedures manual 2 V! r& x# x3 C+ Y! a5 Z* N, \
is kep up-to-date at all times.
4 q( J1 R3 w! M· To ensure all staff are trained in and committed to providing
2 Q. G: ^) W0 l2 u* d Dexcellent customer service to all renters.
6 V! W2 }/ A- @8 K6 t2 X· To work with the Technical Director to arrange staff
( z j$ `, `8 U C/ Qscheduling. To handle payroll related matters, under the guidance
. c5 Q9 q/ p% }and direction of the Manager of Venues and Programming, concerning
- e+ R) T+ _4 a6 c3 @the staff of the venues. k) Z9 \+ ]* T+ U# T
· Working with the Manager of Facilities and Operations to ensure
, Y, g% u' U+ d: Ythe appropriate setup/tear down of each venue." X8 I4 ]. o& A8 {& l
· Working with the Manager of Programming and Venues to ensure
$ [3 x6 b e2 bthat additional requests such as licensed receptions are arranged.4 u+ d# T1 i" q) p$ B) R
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( C, I1 y& s. }7 b6 o9 @" i& Q4. Overall Financial Performance
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0 o( }* i7 b6 B ~* j7 Ya. To ensure, at all times, that the Financial and Administrative 5 Z7 _/ T9 Q! M* M
systems and processes utilized by or within the venues meet the
4 f9 ~$ O2 _' |5 }appropriate standards, requirements and needs, and contribute in a # ]3 E6 O8 g, _5 Q/ E
positive way to the smooth operation and success of the venues. This ) H& [* }% R: M2 o, ]# Q8 U% V
includes, but is not necessarily limited to, the following:! R8 z" @% @4 {
To provide input and expertise in the formulation of appropriate
3 ~# s+ s6 O4 L& \3 qoperating budgets covering the venues to the SU´s Manager of
$ t+ l7 g, u9 K+ J8 B+ ~' O) @Programming and Venues and to discuss and refine those budgets
0 l& ^5 u1 ]( p. n2 AManager of Programming and Venues, and Manager of Finance &
, b! V* n- Y: n$ q0 pAdministration prior to their submission for final approval.; ^8 Y" N1 N; {5 ^7 V; y; I$ I
· To manage the venues in a manner which adequately and effectively 0 g- R& c" h$ w
reflects the budgets approved for the venues and/or which reflects 5 |- s+ e9 b; H. w0 u9 p
the best interests of the venues and the Students´ Union.% r& b* a [ q% y( [3 ?' k
· To function as the key player in the submission of financial and
* `* d5 q% ?$ v1 b; ]administrative documentation covering the venues to be used in the 5 o# N5 o5 b: ?
compilation of monthly and annual financial statements, and such
; S+ i2 f% c+ Sother reports as may be necessary.3 R' a4 w- M, f2 q
· To discuss those financial statements and other reports, together
8 v( M5 B. B, g6 Z* {with all financial and administrative procedures, with the SU´s
2 W6 u7 H- }/ v3 }. g0 z0 nManager of Programming and Venues and Manager of Finance &
, G7 o8 ?; D; {7 L) D; tAdministration with a view to determining and implementing action
; S' p, d! z: Paimed at improving the financial and/or functional effectiveness of
8 ?% P& F( k# k3 w; |, @2 gthe Horowitz Theatre.% c6 f3 X4 a O
· To ensure the existence of adequate, effective and accurate job 3 V* m: _. b$ G2 ?1 b; f
costing systems to be used in connection with the determination and
" v( }8 `( {% o( P' p8 g: asetting of appropriate prices for rental and staffing rates for ' O+ [; ?' x, N' ^3 }" V0 f
events held in the Horowitz Theatre.4 Y; C% g# g) o0 c/ q
· To develop accurate documentation to be used in connection with
/ N% `- s+ \* a- b; s, ?the billing clients, and to forward such documentation in a timely 5 g9 a1 \: l9 ], C9 y! |# B( L
manner to the Accounting Department.# g1 O |# @* n3 S) L2 M
· To recognize, address and handle all matters relating to financial 0 C( s" O* g. n" c/ k% F
and administrative procedures and systems in a manner which reflects 1 u2 e, w- t3 D9 Z$ O' X7 r
the requirements of the SU´s Manager of Programming and Venues and
" T7 ^9 V% y) ?* bManager of Finance and Administration, and in a manner which
) Z+ z" F0 g7 v1 |* `0 r; v V' N) {$ Hcontributes positively to the smooth operation and success of the % a3 ^0 D2 s1 U0 k/ n2 N. i
venues.
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' l1 t& H) h. K+ j; i5. Overall Roles and Responsibilities
+ Z5 w& a6 l2 n' t. ~a. To ensure, at all times, that the systems and processes used in : B- `: w+ u5 q7 p) E3 R
renting the venues meet the appropriate standards, requirements and 3 S2 ] v. C$ T6 O' l4 o
needs, and contribute to the smooth operation and success of the
5 \$ w. ^9 r& B: x. F$ dvenues. This includes, but is not limited to, the following:
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· To recognize, develop and set in place such rental procedures as ( `7 E- c3 W% R& y# P W
may be necessary to ensure the smooth operation of the venues, this ! E8 q7 A5 C9 p$ K2 ^ c6 v
is to include but not necessarily be limited to systems and processes
4 y+ S; a3 \# K# P0 B+ |6 uin the areas of contracts, inventory management, contract evaluation, ; w% P$ G; k' H# u8 h; C2 o
pricing, costing, equipment usage, rental/contract invoicing, n/ H3 Q' K& i
together with such other systems and procedures as may be necessary 4 h y+ v4 E; t) a8 ^0 |
to ensure the smooth, secure, efficient, cost-effective and , K; A: I. m, C9 P; c% J
functionally-effective operation of the Horowitz Theatre.
& P9 [$ X5 @, N* ]9 ~· To recognize, develop and set in place such operational procedures ' `$ u; g- V9 V* t( ?4 F |% J
as may be necessary to ensure the smooth, efficient and cost- ! P. ^- ~" i( _- A9 h3 t4 t
effective operation of the venues.
+ Z" J$ l8 N" N9 D; @- r' F· To negotiate rental lease agreements (contracts) relating to
! k( G; ^: Q' T; ]; Y" ]" k3 Tdates, rates, staff and miscellaneous charges., \/ a$ u$ ~* Y3 v
· To ensure that adequate inventory is available at all times and
( X3 j7 M) d# athat such inventory is stored and issued in effective and secure ways.
$ Y" u. k; y% _ n/ \: Q* f6 ?· To consult with renters as to facility issues in producing their
) x O' l* Y) ^particular event in the venues.
$ }) X9 q* L9 O/ o: I5 Q3 R0 _· To provide the venues on-site staff with such documentation and 8 O8 x4 @( H+ i$ Y; C9 _
supporting information as it may need to effectively fulfill the 6 f: X/ g% S7 s( r% }
roles they are to perform to ensure the success of the renter´s event.9 X2 B0 j6 |5 M
· To produce quotes in respect to staffing costs for a particular ; X4 q5 h3 g9 R6 ^+ m; F
rental with consultation with the Technical Director.: @5 M7 R; ^& I0 w4 }1 p% e9 B
· To ensure that all queries raised with the venues whether from the
! h1 ?3 {3 V3 {( O' M# vSU or renters, are promptly and effectively handled and adequately
+ t1 h" w5 k \. janswered, and to ensure that such action as may be necessary in ' a1 v! v$ o7 m
follow-up to such queries is taken in a timely manner.
( M+ |- v6 L( P+ m$ R8 } To ensure that the venues and its capabilities are adequately, 7 K2 K. G/ N0 b$ o* B. a
effectively and cost-effectively advertised and promoted, and that 1 _: O6 g, h: \. ]/ o K
the cost of such endeavors does not exceed the budgetary provision % X7 Z$ r- w0 `
made for them unless prior approval is given by the Manager of
' B" ]7 d; ~' V0 pProgramming and Venues.
6 [) b8 v7 L ^· To act as an informed and knowledgeable resource in the case of 4 l/ U/ ^" I) y$ j; V) s+ D
significant challenges and/or problems surrounding the tasks of ' v9 L1 A0 V3 C v3 }
marketing, administration, operations, and any such other matters as 3 g3 m Y( K6 F6 @$ A/ l8 I
may provide such challenges and/or problems.$ c) { c# {$ j! A$ V3 C) M
· To attend such meetings as may be required to support the smooth
6 V) \* R( q# J+ A3 f( Loperation of the venues or the Students´ Union as a whole.& Y+ F* A/ k3 X- I% d! u& P' c
· To perform other job-related duties as may be required by the 6 }' W: m; Y3 E& L$ F1 K- w
Manager of Programming and Venues in order to ensure the smooth and ' g- f& |6 c# Q! t- A% w& C- B \7 E
secure operation of the venues.
1 m1 C' a# t8 |( e+ k1 W, z D2 w) X. {· To recognize, address and handle all matters relating to overall 7 w6 _7 l! h8 \' R4 j4 P+ U
operations in a manner which reflects the requirements of the SU´s
) \% R0 _5 v1 z9 }. L; jManager of Programming and Venues, and Manager of Finance and
; B8 L8 y; n# u' V- a; vAdministration, and in a manner which contributes positively to the : H& h" p1 X9 E' w
smooth operation and success of the Horowitz Theatre.* q" C6 h/ a W( f
5 R$ U( l |8 r2 B; n' ?. WQUALIFICATIONS:' I4 T( C1 m8 i2 P; ]
1) Minimum two years related post secondary education, or 8 G L7 z' ?% u; a
an acceptable combination of education and experience.
/ U0 p" a& A" {3 b u, C. s. E/ ~; @2) Supervisory experience.
/ h# L, d; w, N/ K* n( q3) Ability to create new initiatives with little or no
2 ], T: q# _# ?- p. w8 |supervision.9 m2 k& ^: }$ H
4) High level of creativity
: a9 P( Y; n1 i8 @2 N6 m3 u3 U5) Knowledge of budgeting and staffing procedures.. H) {3 c+ I' ~5 q1 h9 v
6) Excellent organizational and communication skills and
# p* z$ G7 U @5 k) ]& v9 W- Z9 N8 @* @strong writing skills.
1 A) D% q0 ^9 X1 V7) Dynamic individual with experience in large group and 7 l' V2 Y8 ?" h/ ~" T3 l) u2 M$ _
one-on-one promotion.. X; {$ b4 z7 J. M; f- w
Ability to work with students, staff, University
) t: }: X& s' Vfaculty and administration with a dedication to providing excellent
9 Z, y& j4 y# ucustomer service.0 @. ?2 ~5 F E% h( t' }
Union exempt position
' Y. [/ g5 l$ I1 kJuly 6 2007
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0 o6 R* l# g3 L$ N# ^/ E- X9 xPlease state salary expectations/ b$ T O, S' t( C
0 b$ M3 T# O' X% O4 h' hPlease apply in writing to: Val Stewart, Personnel Manager, Box 600 ( Q6 E' ?! a1 O# ]1 E: f3 \
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
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