汇丰银行-Customer Service Representative (12-month contract)

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, m+ q+ a9 W+ M( J, Q/ o' FPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English

岗位名称：客服代表
4 u% K: F) {3 U& o# X; h7 }企业名称：加拿大汇丰银行
/ R" J) M1 L& P3 }; c7 Y工作地点：加拿大多伦多
3 C7 P6 l# Z6 @2 f语言要求：英语

, Y, T2 G9 z- hHow To Apply
HSBC only accepts the official application via the following link.
点击申请-Click here to apply
2 A( [; j: `' K! b) H. o如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
5 V' ]/ m; w0 z) J& G& v- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
/ M6 j; f( s6 Z; ]0 C' W+ U, X- Strong communication (verbal and written), customer service, and interpersonal skills.
+ w7 n+ s: ?( Z4 V- f$ l- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
8 ?0 F  @# V# l8 D9 D$ ?# T0 \: }- Professional appearance and attitude.
5 X9 W9 [  j1 _0 r- Previous customer service/banking industry experience an asset.
7 P8 u- ^2 }. X" S+ H- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- A$ e( v7 K0 q* n7 j- Cantonese and Mandarin language skills an asset.