汇丰银行-Customer Service Representative (12-month contract)

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' t: M( c0 i: w' }. F* KPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English
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岗位名称：客服代表
* c' e3 H' {% J0 V* s6 V企业名称：加拿大汇丰银行
; b: R* k0 S) M0 \1 j* ~6 ^! b; z工作地点：加拿大多伦多
4 R, v) d+ }* L6 C) W  O语言要求：英语
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/ p3 w* n8 W; \/ HHow To Apply
5 X3 ]  g; `. j: b% ~5 g) gHSBC only accepts the official application via the following link.
点击申请-Click here to apply
' C6 o5 F  R/ i" T; U  _/ S如何申请
% B2 E/ {0 O+ V& i% NHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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$ x! E! h+ r' U( n' A( h* r: bKnowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
; Q6 ^7 d- u0 d+ W- p# `6 ~- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
) H' w: l, {: }8 ?3 h- Ability to multi-task, and work independently.
' L' a$ F$ j& Y5 ~& a# s- Professional appearance and attitude.
" k, O5 }8 u5 O. Q% L  L- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
( ~6 }% ^9 ^) p8 P6 F. O& r  {- Some experience with conflict resolution required.
( f( }# }1 t  u, s, M/ D- Cantonese and Mandarin language skills an asset.