汇丰银行-Customer Service Representative (12-month contract)

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' ~7 F7 ^. q# b# W% rPosition：Customer Service Representative (12-month contract)
3 S3 a( J9 C9 \$ c9 Q) q" D' `Working Location：Canada-Ontario-Toronto
5 ~( ~. u! d, E" c9 C- ~0 C: g5 k9 ~Language: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语
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9 F# `* x! |* P1 H+ d* b* fHow To Apply
/ Q( ?- p; x& \" ^% x0 m3 Q, _HSBC only accepts the official application via the following link.
% y0 s6 m8 P: J6 P9 d- N6 i点击申请-Click here to apply
# B: n- l  {7 H& w1 V- _) D8 w如何申请
& x& W# t, d% C* w- V( qHSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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4 k6 @$ i* j: {5 U9 j6 A2 N$ zKnowledge & Experience / Qualifications:
- V( b% P; e- I0 b' H9 c- Secondary school graduate
  U& X9 m# R  X* W/ z. v- Minimum 6 months experience in a related role.
' X  _( L0 d& M" P: s7 [- [7 m- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
7 c, ?: z6 Q& U' @, o- Detailed orientated with good time management and organizational skills.
9 h8 x' @/ n; F- h- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
4 Q& Z6 v" K' L7 v  p- Cantonese and Mandarin language skills an asset.