汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
Language: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
) P# W; F" |9 f, W: S/ f语言要求：英语

How To Apply
# C+ W( I4 g0 n% Z4 [HSBC only accepts the official application via the following link.
点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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Knowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
4 c4 b$ d' Y- j- Strong communication (verbal and written), customer service, and interpersonal skills.
, m) `6 D; S0 {) v9 ~  \% s3 U- Ability to learn and operate new software and technology.
0 r  `7 @  x* ~/ M9 q- e- Detailed orientated with good time management and organizational skills.
( V/ \  Y6 g* L+ h$ o& i+ x& |- Ability to multi-task, and work independently.
2 z  g) ?; s- L; B. l- Professional appearance and attitude.
3 n# j- x* U: k6 G. E% M- p- Previous customer service/banking industry experience an asset.
7 Z2 T2 i; b. y3 y7 n7 f; x- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
, L7 M' E& r6 E- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.