汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
1 p- }! A# h! j- l" J- M% g; a3 dWorking Location：Canada-Ontario-Toronto
$ X& C- I# d) Y. M. B1 J2 F. oLanguage: English
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; a/ w8 H9 {$ x; V9 g& U' G岗位名称：客服代表
1 b! g3 d7 I3 @) Q- ^" E. v7 E企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
, k7 a6 `# [: e0 V: R2 \& C语言要求：英语

How To Apply
! |! {' e3 ?# mHSBC only accepts the official application via the following link.
点击申请-Click here to apply
2 R5 R! M! M3 R0 E7 T* q3 L如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
1 Z, w) T- c7 D4 h不接受电话或者邮件申请，点击以上链接申请。
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5 I- t' r( \/ ]! ^( H2 X- pKnowledge & Experience / Qualifications:
- Secondary school graduate
1 v4 s, Q" d' m- b0 j- Minimum 6 months experience in a related role.
$ V+ C5 ^- J! n. k+ }- Team player and development minded.
1 U6 Y+ p; h: q- {- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
; E0 m8 x2 |' P: J( N; G9 U& [- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
- Professional appearance and attitude.
$ m+ K' L% G' r/ H& S  B2 M  R- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
1 _- E0 x% q( G: n, s- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.