汇丰银行-Customer Service Representative (12-month contract)

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3 ^3 v  u# v" i0 y/ ZPosition：Customer Service Representative (12-month contract)
: g0 ~- d. G" C* D9 aWorking Location：Canada-Ontario-Toronto
( n3 c; e; z/ @7 Y# G1 R" C& gLanguage: English

岗位名称：客服代表
企业名称：加拿大汇丰银行
, w: p2 t4 Q3 \. k3 `工作地点：加拿大多伦多
" B8 Q2 L, l7 V! p1 G1 g语言要求：英语

1 e1 i% H5 A6 H2 K  L- v* Q) y) z1 rHow To Apply
1 p6 h7 v, e5 w+ x" N: R0 l$ t8 ?HSBC only accepts the official application via the following link.
2 w& I% S$ b2 O: j点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
; l9 _: J9 }, `7 Z# e不接受电话或者邮件申请，点击以上链接申请。

5 u8 i4 m6 j' \. e2 p( aKnowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
/ ?) f% C: @0 J) t7 v- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
# a" u5 d% O9 b0 Z) h+ B& k1 k- Detailed orientated with good time management and organizational skills.
  S6 B# O0 U; _4 X4 n* i5 b- Ability to multi-task, and work independently.
7 ^, f. C! n, L* l# Y6 [- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
5 ^3 p! s! t5 b9 o: Y- Some experience with conflict resolution required.
) j) k/ H8 j! V- Cantonese and Mandarin language skills an asset.