汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
% ]) P- B) y" b, X1 h2 m0 EWorking Location：Canada-Ontario-Toronto
0 ]5 h$ S% f" K# NLanguage: English
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岗位名称：客服代表
6 w4 c6 ?. C) c! r# ~/ z* `企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
( o9 P. E% a* B  C$ |$ F语言要求：英语
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  n$ \2 i4 K4 i7 v$ O3 g9 N! D) m7 ^How To Apply
& W& ]3 f" P7 m& ]4 B" h1 jHSBC only accepts the official application via the following link.
点击申请-Click here to apply
; b+ }3 M/ g! {" F0 G1 P如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
, }& K9 A/ ^' W* L3 n不接受电话或者邮件申请，点击以上链接申请。

+ R7 {: K& Q, F. o0 W' [  d" C" O, IKnowledge & Experience / Qualifications:
- Secondary school graduate
( N" P# @% q& V9 y1 T6 ]% D- b- Minimum 6 months experience in a related role.
- Team player and development minded.
5 Q7 f* f3 @' e3 v- Strong communication (verbal and written), customer service, and interpersonal skills.
) y2 T  v) o6 O1 k8 z: @% j- Ability to learn and operate new software and technology.
# S; |0 R1 \; k, l- Detailed orientated with good time management and organizational skills.
) e- x5 W  b) {- Ability to multi-task, and work independently.
2 B( l# t5 M: G) F$ |( d- Professional appearance and attitude.
" M( j5 ~. K& s$ X1 Y+ P- Previous customer service/banking industry experience an asset.
& b0 o; w2 u/ v0 G- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
3 k9 |4 l( }# r- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.