汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
! ]* U0 A% w; ~. H: a$ L( iWorking Location：Canada-Ontario-Toronto
' U$ h2 ~8 p$ i3 b, jLanguage: English
3 e; V& {2 {9 @2 o1 b, c
岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
: [. Z& L) m  }5 C8 M5 u" i; m语言要求：英语

How To Apply
3 L: I' K# Y4 D, w' c) nHSBC only accepts the official application via the following link.
5 W5 n7 }$ Z, J5 N% H4 n& h点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。

Knowledge & Experience / Qualifications:
- Secondary school graduate
- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
3 |& }- {3 D  `- Ability to learn and operate new software and technology.
( j& ]1 T# t. E+ ?* z0 T6 U0 v7 T- Detailed orientated with good time management and organizational skills.
% V3 o* v: U! F$ c4 M3 o- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
9 c. e. X7 E$ a2 D9 Y& v4 t9 l) f4 @- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
* ^' \% H- F4 q# {  L* |- Cantonese and Mandarin language skills an asset.