汇丰银行-Customer Service Representative (12-month contract)

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Position：Customer Service Representative (12-month contract)
; Y. Q/ _1 I0 ~4 vWorking Location：Canada-Ontario-Toronto
Language: English
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% F. F; W$ Y: E6 a+ }& u岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
6 c. p" A# h) r4 k9 B1 q4 p6 C语言要求：英语
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How To Apply
HSBC only accepts the official application via the following link.
- }/ J/ _) J7 ~# n" k点击申请-Click here to apply
如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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9 ~1 |5 y) H3 \/ C) b% ^Knowledge & Experience / Qualifications:
- Secondary school graduate
, v. p/ Y# x, `" \! F- Minimum 6 months experience in a related role.
$ N7 z- R; o) R3 L3 r: p  `) S- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
, z( v0 F" S! D- Detailed orientated with good time management and organizational skills.
/ e- c: z  c& ?0 U1 e0 Z$ d- Ability to multi-task, and work independently.
- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.