汇丰银行-Customer Service Representative (12-month contract)

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% ^6 y3 v7 G3 d8 H& sPosition：Customer Service Representative (12-month contract)
/ ~+ y5 q1 o+ m& iWorking Location：Canada-Ontario-Toronto
Language: English
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岗位名称：客服代表
企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
语言要求：英语
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% Q6 [7 v8 h1 j( Q- U" w" p0 HHow To Apply
, ~$ J' N4 Y& q; e6 X3 uHSBC only accepts the official application via the following link.
% Z% q5 g9 Q# e$ m: a9 @9 y- k点击申请-Click here to apply
' D: W: j( m. j; E+ w: C! p如何申请
HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
不接受电话或者邮件申请，点击以上链接申请。
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Knowledge & Experience / Qualifications:
  o8 Y% d  Z8 K# C+ ^- Secondary school graduate
$ S- q) d5 E" Y( A$ k  _- Minimum 6 months experience in a related role.
- Team player and development minded.
- [4 O. G- ?: `9 a6 w- Strong communication (verbal and written), customer service, and interpersonal skills.
" v! u4 m2 W6 ~! X" X3 l- Ability to learn and operate new software and technology.
- Detailed orientated with good time management and organizational skills.
- Ability to multi-task, and work independently.
5 l( U  }" H8 ?7 F* w. l% g- Professional appearance and attitude.
- Previous customer service/banking industry experience an asset.
+ F, n% O) W; i3 }2 Y, ~2 z" B2 O- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
- Some experience with conflict resolution required.
8 v8 |, Z. z4 ]6 ]6 Z- Cantonese and Mandarin language skills an asset.