汇丰银行-Customer Service Representative (12-month contract)

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5 {, x0 A/ |  \0 w" l% p" q9 jPosition：Customer Service Representative (12-month contract)
Working Location：Canada-Ontario-Toronto
4 m; s6 ^$ |6 y9 |1 nLanguage: English

9 m) g6 F$ D8 @岗位名称：客服代表
/ \) ]2 s. y6 d; K0 ?" L/ J: a" v' V: k企业名称：加拿大汇丰银行
工作地点：加拿大多伦多
" d+ l+ s" S6 r$ Z/ x+ o语言要求：英语

  F* f" G+ `( V+ ]How To Apply
HSBC only accepts the official application via the following link.
) W) D4 R8 \5 P1 \# J点击申请-Click here to apply
9 E0 T/ o4 d( }7 R5 q/ ^& |+ S如何申请
) j. h: u6 W* E1 \: [HSBC授权加华招聘发布职位信息，申请流程完全遵守HSBC要求的官网流程。
1 O- D9 r$ I5 p6 C# \" d不接受电话或者邮件申请，点击以上链接申请。

& h# O, U# Y3 D9 V7 UKnowledge & Experience / Qualifications:
- Secondary school graduate
8 Y. v8 J2 D1 M7 F- Minimum 6 months experience in a related role.
- Team player and development minded.
- Strong communication (verbal and written), customer service, and interpersonal skills.
- Ability to learn and operate new software and technology.
7 d8 A6 h" [3 [9 a& r; a& J: J& B4 q- Detailed orientated with good time management and organizational skills.
$ b! M! d, `* D: w- Ability to multi-task, and work independently.
2 O/ ~( B; O5 _' o7 g$ |0 }- Professional appearance and attitude.
8 A6 G- _# I8 y! L2 ^- Previous customer service/banking industry experience an asset.
. P2 a, C# y2 S! }' U! `. C- Ability to handle large volumes, tight turnarounds, and multiple deadlines.
# K* `% b+ `; o- R! ~- Some experience with conflict resolution required.
- Cantonese and Mandarin language skills an asset.