Hape International Inc.

33118188

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9 a  L+ N1 `+ d- \5 J8 bPosition: Hape Order Processing & Logistic & Inventory Coordinator

8 M. y3 h  A( `6 z8 \Type: Full Time

Company Address:
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HaPe International Inc
199 Pembina Road – 2nd Floor
, l$ p, j1 s7 j2 m0 qSherwood Park, AB
# c8 w& M, \+ w/ @& m9 ^T8H 2W8
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6 u/ Q$ A- Y9 B- ], aJob Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
- Must be detail oriented with the ability to multi-task and strong time management skills
- j- v) K/ f+ j: |/ I- Thinking and working logistically,  responsibly, independently, accurately and timely.
$ ?" p3 {3 a& w7 k- Excellent written and verbal communication skills.
- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
* Z8 u7 }3 i2 B8 d8 d  U; N( ^1 E2 J- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
) \% A8 f, v# y( v; Z) |- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required
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3 T9 o' b/ \) B( i4 iJob Duties:

: T  f/ p  K* e+ ?% h9 E) s' zI.        Order Related

- Check order Accuracy in time manner
5 h- Z7 I* J9 J$ R0 [: J- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
3 y' L0 S$ G3 [$ X6 f/ v4 f1 c- Send orders to warehouse to process
  t5 P3 a* b' z3 d9 c- Communicate with warehouse if there is any special request or Inventory Shortage
0 ?  W5 K! P$ ]! r1 C, u$ Q- Follow up and report about order status
, k3 x8 `6 K4 ]- {+ w# L! U* @- Ensuring the safe and timely pick-up and delivery of shipments.
' F  q$ {: L2 T. s8 l; `- Monitoring shipments, costs, timelines, and productivity.
9 @3 r4 q. V4 Y6 H! }* }) E& t8 |  A- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
  G& ~5 b$ E5 ~! D/ l6 p- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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& L3 M6 T: `, ~+ [$ s. N  e4 bII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
, Q- P: [1 z# b1 B- Recommend most efficient means of transportation needs and procedures.
% e- N6 w* Y: Y+ U7 p5 |/ g- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
1 E2 O7 {- S6 R' B, D- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
- Identify sensitive clients and interact special customer requirements with carriers.
, R% P* X7 v! \! c8 }- Develop and present status reports to improve and supervise logistics order performance.
7 ?5 Q( }1 |; C/ S- Instruct carrier agents and supervise for ample action and results concerning transportation.
% Z8 w9 P! D* t* z9 x+ o- Identify best cost effective procedure of transportation.
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III.        Others:

+ @! ^% U* t8 a- |! g) \2 X  y- Respond to customer & Internal team’s inquiries and ability to solve problems
- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
, V8 {  m9 g- S' ?- Update system with Shipping information at order level
( f/ ~0 ^! q; b# j- Assist Auditing’s request for Order Processing related procedures
1 `( X: C6 O0 r& @. P- Customer Service and other duties as required.
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Please submit your resume to info@hapetoys.com, thank you!

33118188

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