Hape International Inc.

33118188

Position: Hape Order Processing & Logistic & Inventory Coordinator

# [/ S: C, S: ?" V6 A7 o7 ?Type: Full Time

1 E: F: K1 L. C8 N, u0 t! WCompany Address:

HaPe International Inc
( ~" i9 }2 B& j* |9 Z199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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" c; q$ j7 v$ ], k8 N/ BJob Description
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. w/ k0 I) @) g- GRequirements:

- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
  i& N# r1 n. t$ M- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
7 \% S, @; K7 y- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
6 d: j: j! F9 P( b0 ?- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
- Bilingual in Mandarin and English is required

Job Duties:
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! O% W9 N8 @- q6 X4 G) NI.        Order Related
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8 [0 y0 o' Y6 I4 u& Q4 E2 r3 ]- Check order Accuracy in time manner
- Order Acknowledge by email
+ Q/ z; u' P4 Z8 p& E5 u- Order Checking according to guideline
  ?% V8 \4 h- a- Order/Data entry Accuracy in time manner
- Charge Credit Card to approve payment
1 w2 {3 w# p& [+ a; G  e* m, [3 N- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
0 Q. [* L9 S; C, d1 P- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
, N9 r4 z. o  q- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
0 s1 U$ l9 N1 o! L0 }( a- Submit weekly inventory update on assigned Portal
- Point of contact with warehouse for all related matters
! k$ A( T% _& ^- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- k4 z: E0 q* M# V2 Z- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
3 D9 [4 \* h: @) i; ]" h- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
4 Y5 A) c# i+ f- EDI accounts related work and others as required
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II.        Logistic:
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) O: {2 q8 F& V: G! ~1 a- Organizing and managing inventory, storage, and transportation.
* j. N7 S) C7 X  v- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
* x) d- g0 K" ]# t9 Y- Collect scorecard metrics and ensure to persuade changes with suppliers.
, H3 R% \; D, a* E2 {, P2 R$ {& d- Investigate alternative distribution processes effectiveness for definite customers as required.
9 `2 N  w$ |$ s( N  S; ?- Identify sensitive clients and interact special customer requirements with carriers.
/ A, K) B# u) D* z& h- Develop and present status reports to improve and supervise logistics order performance.
/ Z1 T  q( [( }) v- U8 z) v- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.

* K" m/ o3 t' P3 u( v+ KIII.        Others:

2 Z9 @( p5 ?! J$ `. c7 p- Respond to customer & Internal team’s inquiries and ability to solve problems
1 O& i! o$ z9 {" ?/ c& _- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
7 K9 ]2 q  F1 d5 D% f1 b- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
7 {5 h* `& m1 L8 _- Assist Auditing’s request for Order Processing related procedures
3 P* u& N. M) }- Customer Service and other duties as required.

$ i& e3 \; J: k; ]5 CPlease submit your resume to info@hapetoys.com, thank you!

33118188

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