Hape International Inc.

33118188

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Position: Hape Order Processing & Logistic & Inventory Coordinator

2 ^# }! b" C$ @8 ~6 Y6 E$ rType: Full Time
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% c# R: E* {  y7 j9 NCompany Address:
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9 D' g5 y. k  m1 gHaPe International Inc
5 o) Z2 ~  y7 ?  S" k" N/ F199 Pembina Road – 2nd Floor
Sherwood Park, AB
T8H 2W8
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7 a# u+ |. }1 hJob Description

Requirements:
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- Carefulness and Accuracy about data checking and data entry.
- Attendance is key factor
4 s) k: y5 l% u- I: ^- Must be detail oriented with the ability to multi-task and strong time management skills
( O8 A1 L$ Q) _2 {3 [- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
7 d2 C0 v0 f! C* C( U- l5 t2 H4 j- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
. h/ \3 X" G' N  t+ J2 `( T: v7 \+ u2 K/ d- Could handle high pressure work and cold calls.
- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
- Overtime may be require during Oct – Dec busy season.
) I4 b) k6 K+ U; ]* y. s: V- Bilingual in Mandarin and English is required

Job Duties:
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6 P- _0 N* Y7 _  HI.        Order Related

% s0 Y1 a; ]: Z1 t' a0 C! S- Check order Accuracy in time manner
- Order Acknowledge by email
& U( e# X2 K/ D  c" C+ f9 d0 [- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
# b$ d" g5 Y) A- Charge Credit Card to approve payment
- Send orders to warehouse to process
- Communicate with warehouse if there is any special request or Inventory Shortage
- Follow up and report about order status
7 m+ [8 E' w3 g$ M- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
- Addressing and resolving shipment and inventory issues independently
- \- h' k  [% t; C- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
% t# ^! c  ]% K  E/ F: c9 K- Point of contact with warehouse for all related matters
7 D6 ?2 k# ^# l3 U- z" B  {- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
- Communicate with warehouse for shipment shortage
, C) T) c' B6 ]* B7 t5 A) f- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
' j+ [5 ]" o3 g) v- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
- EDI accounts related work and others as required
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5 `9 m" ~0 h' g' W, D& ]II.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
* Y) C  t  q& g9 x  R% Z- Analyzing and optimizing logistical procedures
6 x8 Q6 {8 _/ l% P& O% l- Recommend most efficient means of transportation needs and procedures.
8 B* z& u# b& b, r! \* h# ^- Support monthly summary of transporter scorecard reports along with tracking metrics.
- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
+ l+ j; ^4 g. C1 x. b- w/ N- Collect scorecard metrics and ensure to persuade changes with suppliers.
  @2 Q. k+ W9 Q# ?  ?2 r3 E; e- Investigate alternative distribution processes effectiveness for definite customers as required.
6 a+ z5 n4 ?& o0 M. Y; c# M- Identify sensitive clients and interact special customer requirements with carriers.
7 [1 i1 N4 c* m2 z- Develop and present status reports to improve and supervise logistics order performance.
3 u: b8 n& \4 p3 D! ~: g' }% `- Instruct carrier agents and supervise for ample action and results concerning transportation.
. F+ S& i; F0 w! g- Identify best cost effective procedure of transportation.

- q; W- l  `( l  A4 K; b7 K/ n, ^III.        Others:
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4 E  t! u* c5 e2 o* Q" {+ v- i/ V- Respond to customer & Internal team’s inquiries and ability to solve problems
3 _2 a4 D# [( Z* b7 i" [7 W- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
- Work out Sales or Inventory related Reports on Monthly Basis or others as required
- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
- Update system with Shipping information at order level
' G! t  _! F! D6 h$ k- Assist Auditing’s request for Order Processing related procedures
2 v; }$ ^; T! d+ N- Customer Service and other duties as required.
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, Q* {3 z4 l+ q- c! mPlease submit your resume to info@hapetoys.com, thank you!

33118188

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