Hape International Inc.

33118188

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# u, ]+ ^; K: W: T  X. m2 F3 iPosition: Hape Order Processing & Logistic & Inventory Coordinator

; o; U& M. [" ~* B1 ~/ A# z, dType: Full Time

, f2 ?; [1 ~% `9 i  Y  \Company Address:

HaPe International Inc
199 Pembina Road – 2nd Floor
/ E8 \3 q" U$ D* T9 u) T# j1 aSherwood Park, AB
2 A; T) H( N: Y% G4 [8 jT8H 2W8

Job Description
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Requirements:
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- Carefulness and Accuracy about data checking and data entry.
6 ^! f$ i6 l; S' Q9 Y7 u! u3 |' e- Attendance is key factor
8 a1 K- b4 i; C2 b5 D" ~- Must be detail oriented with the ability to multi-task and strong time management skills
- Thinking and working logistically,  responsibly, independently, accurately and timely.
- Excellent written and verbal communication skills.
. U# f! H. W3 q- R5 Y- Teamwork request - Works well with others and independently. Work needs to be done in time manner.
- Intermediate to advanced Microsoft Office skills, particularly with Excel, Word and Outlook. Strong Excel skills is required.
- Could handle high pressure work and cold calls.
3 T) \7 b9 x4 M8 A3 \- Working Hour request: 7:00 am – 3:30 pm with 1 hour break in between (Monday to Friday except statutory holiday)
4 J6 e. t; a$ g2 `) c- Overtime may be require during Oct – Dec busy season.
8 b) D$ D' K& H$ N5 j; p- Bilingual in Mandarin and English is required

Job Duties:
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I.        Order Related

- Check order Accuracy in time manner
- Order Acknowledge by email
- Order Checking according to guideline
- Order/Data entry Accuracy in time manner
- t. h3 w4 ?; l, L# u" Z6 T- Charge Credit Card to approve payment
2 B6 p  c0 ]. l" b* I- Send orders to warehouse to process
9 `0 h" o, ]/ K) [% A) `- Communicate with warehouse if there is any special request or Inventory Shortage
; E9 g7 ^+ k- l+ o, K, s* \- Follow up and report about order status
- Ensuring the safe and timely pick-up and delivery of shipments.
- Monitoring shipments, costs, timelines, and productivity.
' }  \0 g. q# ?' E2 r- Addressing and resolving shipment and inventory issues independently
- Submit ASN and invoice on Customer Portal in Time Manner.
- Submit weekly inventory update on assigned Portal
  o, h% o% T: b8 e6 q' O' c- Point of contact with warehouse for all related matters
- Point of contact with Factory in China
- Check Customer credit and fill backorders accordingly
( U6 c' N+ a4 v  a1 u9 k3 Q- Communicate with warehouse for shipment shortage
- Coordinate and investigate client logistic associated charge backs like shortages, lost/ damage product in transit and missed deliveries with     account representative
! I9 w9 U6 L) W! C  F- Submit claim with Fedex or LTL carriers. Follow up from A to Z.
4 x" e/ N- H+ C* {( K+ [- EDI accounts related work and others as required
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3 C' Z  l/ u; LII.        Logistic:
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- Organizing and managing inventory, storage, and transportation.
- Analyzing and optimizing logistical procedures
- Recommend most efficient means of transportation needs and procedures.
* h/ C$ p. V; L. S- Support monthly summary of transporter scorecard reports along with tracking metrics.
& u; w. M) n+ [: Z: }5 h- Perform on going evaluation and review of transportation arrangement for constant improvement opportunities.
- Collect scorecard metrics and ensure to persuade changes with suppliers.
- Investigate alternative distribution processes effectiveness for definite customers as required.
$ E4 i  y5 a8 P9 ]  N+ {( j- Identify sensitive clients and interact special customer requirements with carriers.
- Develop and present status reports to improve and supervise logistics order performance.
  J5 w. \! {* C  g# J' k9 `! ?- Instruct carrier agents and supervise for ample action and results concerning transportation.
- Identify best cost effective procedure of transportation.
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1 c+ S" n3 z: w5 h/ e/ eIII.        Others:

- Respond to customer & Internal team’s inquiries and ability to solve problems
  t! k+ c1 e% Y* G- Be fully responsible. Inquiries need to be followed from A to Z on your own and in time manner
5 q  H/ \: Q% R; u7 I! P- Work out Sales or Inventory related Reports on Monthly Basis or others as required
3 [- f5 w& U" J4 X: S9 m, ^! r; b- Work out Weekly Sales Report
- Data Analysis on Weekly Sales Through Report for 2-5 key accounts
/ |+ n  M# G9 [4 u) Z! s- Update system with Shipping information at order level
- Assist Auditing’s request for Order Processing related procedures
- Customer Service and other duties as required.

0 `2 g) x8 u  ]& vPlease submit your resume to info@hapetoys.com, thank you!

33118188

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