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REPORTS TO: Reports directly to the Operations Manager9 V, \3 f) c! p8 L
POSITION HOURS: 8AM – 5PM! W; V& F" \$ O3 u- p, Q: n& W
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY U( w. k L: o L
LOCATION: EDMONTON, ALBERTA, CANADA
9 X, ]! ]- C/ O+ X4 o: [6 q) X F qDURATION: CONTRACT OR PERMANENT
# a8 V8 I S5 ]( B0 g" E2 BSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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RESPONSIBILITIES FOR THIS POSITION:
/ _8 G7 F) x+ W' d/ l2 K• Provide tier 2-3 support for network issues for technologies such as but not limited to:
2 U0 L9 T- t2 b! o- z2 m6 `. } o Microsoft Windows NT 4.0, 2000, XP, 2003
6 {, C) K/ {5 w& o. u% l o Microsoft Exchange 5.5, 2000, 2003
: d+ Q* z9 ^ ?' @/ A. M3 I& u o Microsoft SQL Server 7, 2000
! m. [6 T4 s" W0 m+ k( I o Microsoft SMS 2, 2003
/ A( E% P' m4 @6 R o Microsoft Operations Manager5 R& b! Q5 F: t* d
o VMWare Virtual Server solutions; _" l+ l9 u3 G9 s3 c) f
o Linux based operating systems
8 V1 J9 C2 N6 W' {) E o Sun Solaris operating systems
* X% O/ X7 P2 T: r$ | o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
6 R2 a1 U F4 m• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
: K( g2 b6 l5 d' I" m• Proper and detailed documentation of all support and project related calls% Y q& L; ^" {, M& v
• Administration, architecting, and technical support experience on the Microsoft Windows* S' B, r( i# g# X+ o) M
platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft
. d, P; s2 e4 PSMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.5 y" G7 f8 Q! V/ |# r
• Advanced Cisco routing and switching and/or firewall configurations4 y- m7 F% h/ E
" e( l; I$ }. Y7 b, hSKILL REQUIREMENTS FOR THIS POSITION:0 Z8 N( `. l' ~& p
• 5 – 8 years hands-on IT experience4 U/ @' V, j7 o$ G. @" p$ a5 u
• Excellent written and verbal skills
& k$ \+ B* B: F% L- p v• Ability to work in a team environment, d. U1 e3 U* C1 F/ S0 v1 ]) k3 d( G
• Excellent organization skills with detail AND accuracy& C J# a/ ^- s* R, k0 o( S: U
• Excellent documentation skills with detail AND accuracy) \! X' W5 q. }6 d% B9 F
• Certification should include some or all of the following:5 Z6 [! F! C/ f
o Cisco Certified Design Professional (CCDP)
/ V. m; I- X* ` o Cisco Certified Network Professional (CCNP)
' N( T4 a C- X X7 K& u. w o Cisco Certified Internetworking Professional (CCIP)1 v; h+ g/ r' _% K+ Z
o Cisco Certified Security Professional (CCSP)
1 }3 o: \! }" q# {; Z9 W" E o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)
& G) i% y% b! O) e8 ~ o Citrix Certified Enterprise Administrator (CCEA)
/ g- ] l k9 t* S& B! D o Any other professional certification designations are a bonus
& o1 S/ ? `( y: i5 H) f7 E" P• Ability to multi-task and manage multiple medium sized projects( v" K- K7 J, p. q8 s
• Ability to understand and deliver high quality customer service
/ t+ {% r- O$ p9 j0 ?• Advanced TCP/IP and internetworking protocol knowledge Y! D/ p4 [5 Q4 m! w. `- C" ]0 U
• Experience in IT operations and an actively contributing team member in project based work
% F! ]4 M* Y: {. `# a [• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
5 M' R$ e- w c/ s. P1 `! J0 D9 Z+ K• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 20059 \+ u9 Y( k! h* W8 \5 h; Y
• Have 4+ years of network design experience7 j# y# P8 G7 h$ A O7 r' j& u
• Have led medium to large sized projects! M( z3 j2 w ~: |
• A valid Alberta driver’s license is mandatory8 t0 x( C- Q( P+ k
• Clean enhanced criminal record abstract% g" |5 ]4 C: f. T/ [
6 w' g& Y8 g( H( u! uBring your knowledge and expertise to our team and contribute significantly to our fast growing
" _( m7 a* \ N/ O, x' t+ A1 Icompany. Solid career advancement opportunities and superior benefits are some of the other
, L+ b. B$ g: B M4 X2 Uadvantages you'll find at Nirix Technology.1 H; s/ v! R' P& G' p$ j
A career should be more than just work. Join Nirix Technology and make a difference.
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- J4 e9 h; ` H/ ^1 ^Please send all resumes to hr@nirix.com. |
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