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REPORTS TO: Reports directly to the Operations Manager. Z6 s8 B: P) H; J& L
POSITION HOURS: 8AM – 5PM
# P" D4 v( }! ^1 E, m/ s6 IEDUCATION: HIGH SCHOOL AND/OR POST SECONDARY
# y* B6 }9 i) |, XLOCATION: EDMONTON, ALBERTA, CANADA
% B7 v6 f) l: U+ _) s' \DURATION: CONTRACT OR PERMANENT
+ p; ~- W! {1 n; N$ _9 R: k gSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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RESPONSIBILITIES FOR THIS POSITION:
5 z7 F8 R9 w3 u9 i• Provide tier 2-3 support for network issues for technologies such as but not limited to:
7 p8 @& D2 u) u2 Q, z J% A% E o Microsoft Windows NT 4.0, 2000, XP, 2003- l" k! y$ E8 l( a
o Microsoft Exchange 5.5, 2000, 2003$ g6 q) C6 b+ b7 v- |
o Microsoft SQL Server 7, 20004 u% B1 g! V" K' j( X* c# t4 m i. s+ m
o Microsoft SMS 2, 2003. l4 ]+ \# i, G$ o) Z% X
o Microsoft Operations Manager
; r4 r2 k' l( h& k0 T1 P o VMWare Virtual Server solutions3 ?) s( m8 P- e9 Y" {
o Linux based operating systems
$ J8 x1 U, Q$ B8 V o Sun Solaris operating systems/ R6 |" G" ~$ r0 C; z5 i9 d
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience
# a* G5 S0 Y- S4 Q4 ^! f& _3 h• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.0 K: h/ l/ ^" N
• Proper and detailed documentation of all support and project related calls
5 y2 G9 o; l: N1 J" A/ `• Administration, architecting, and technical support experience on the Microsoft Windows
0 p! t: W* f* f. M1 e0 M( tplatform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft' N" a& B6 n* z* r
SMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
, G# o" C" }4 a% q( F" D" @• Advanced Cisco routing and switching and/or firewall configurations
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+ E1 i5 }) V5 k. mSKILL REQUIREMENTS FOR THIS POSITION:
# a( d0 ^* V# a, m• 5 – 8 years hands-on IT experience
; z2 S. \/ w/ ]/ c6 A$ N( S• Excellent written and verbal skills
3 ~. C9 ?$ R& f4 F* p% l• Ability to work in a team environment
2 r; p% M5 i, N4 `0 @• Excellent organization skills with detail AND accuracy5 b5 S0 \7 u' y" `$ g) o
• Excellent documentation skills with detail AND accuracy& b8 A {8 i) Q
• Certification should include some or all of the following:# T; m' `' j0 t, s( s. ^
o Cisco Certified Design Professional (CCDP)
3 a2 a1 k9 y" d. } o Cisco Certified Network Professional (CCNP)8 v4 T! \, L( J& E! K
o Cisco Certified Internetworking Professional (CCIP)0 ~- g6 {2 `" N8 d" w, P$ }1 P
o Cisco Certified Security Professional (CCSP)
6 B9 d" C- d: v7 M: [ o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)" `0 U& u5 d* M( X h% U# c
o Citrix Certified Enterprise Administrator (CCEA)1 B& j- |9 C4 H5 k1 `
o Any other professional certification designations are a bonus+ ?) a2 ~" I( e2 R6 G
• Ability to multi-task and manage multiple medium sized projects* C m+ t: b' b' _3 Q# f
• Ability to understand and deliver high quality customer service
7 P: M* S2 k. D) _. Z4 W• Advanced TCP/IP and internetworking protocol knowledge
# w6 u( F; c* T• Experience in IT operations and an actively contributing team member in project based work8 P6 D$ H K# @& s) H4 n
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
# j" |7 N0 g9 H• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005% m5 a9 w3 r5 M, K% h
• Have 4+ years of network design experience$ y7 s% G4 K- [
• Have led medium to large sized projects9 E4 i2 _4 T8 [1 h t% H" b
• A valid Alberta driver’s license is mandatory2 X- L8 c6 U: Z' K" y; `& K! b# h( a
• Clean enhanced criminal record abstract9 X# C- S& `1 Y- L$ Q9 ~
% K. f! R [ t0 `9 s6 m" A( ~Bring your knowledge and expertise to our team and contribute significantly to our fast growing0 X3 Z! ?6 W# M7 ]- P
company. Solid career advancement opportunities and superior benefits are some of the other9 m* _0 |+ ^; a
advantages you'll find at Nirix Technology.
: {$ l0 m$ L5 j) Z ]A career should be more than just work. Join Nirix Technology and make a difference.
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Please send all resumes to hr@nirix.com. |
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