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REPORTS TO: Reports directly to the Operations Manager( z+ A- }6 |, s' M1 z$ ]( p1 P
POSITION HOURS: 8AM – 5PM/ S) \& S. ^/ `; @
EDUCATION: HIGH SCHOOL AND/OR POST SECONDARY/ h$ n: ~9 {, z( m/ N
LOCATION: EDMONTON, ALBERTA, CANADA, z( p7 N# z5 b% V6 h; `4 K
DURATION: CONTRACT OR PERMANENT
2 H7 {, {4 C! ~8 ~0 g$ j1 Y0 d! F# pSALARY RANGE: Compensation will be commensurate with experience, but overall compensation will be results-based and goal-oriented.
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RESPONSIBILITIES FOR THIS POSITION:5 U: ~& z) G# X, H1 S
• Provide tier 2-3 support for network issues for technologies such as but not limited to:
$ l8 ~ Z0 c; z' @ o Microsoft Windows NT 4.0, 2000, XP, 20034 Z3 n) P% w1 g- @
o Microsoft Exchange 5.5, 2000, 2003
0 B, ]" \0 l' t* u' ?* Q o Microsoft SQL Server 7, 2000
& T1 c1 K/ w* e7 N& i, A o Microsoft SMS 2, 2003
# L0 c2 ?& L ^% k0 o2 l o Microsoft Operations Manager" S$ H0 O" B. ]
o VMWare Virtual Server solutions) P: M v* c+ ~4 V8 \8 |, y! d
o Linux based operating systems2 m2 ~; p7 x' I4 b1 a, e6 Y
o Sun Solaris operating systems- K2 H4 {1 {* T# O+ ]5 A
o Advanced level and hands-on knowledge of Cisco IOS, VoIP, and security knowledge and configuration experience3 E4 ?3 Z: N9 h4 A' \$ \3 i4 J5 |
• Provide network solutions and recommendations to customer inquires regarding Anti-Virus, Email & Collaboration, Network Security, Migration Strategy, Disaster Recovery…etc.
% j8 e/ W7 l2 Z1 A/ n8 h, J• Proper and detailed documentation of all support and project related calls
$ _8 h- l( _0 V% r! C2 d• Administration, architecting, and technical support experience on the Microsoft Windows7 f, A% N; P+ T4 i
platform, Microsoft Exchange 5.5 – 2003 platform, Citrix Metaframe platform, Microsoft
; N: f& b; v$ o* D5 H1 KSMS platform, Microsoft IIS platform, Microsoft DNS and Microsoft Active Directory…etc.
; K# a* A& c4 @- ]• Advanced Cisco routing and switching and/or firewall configurations
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& z& x* R' `9 |) o; OSKILL REQUIREMENTS FOR THIS POSITION:
& G0 u% ~9 L+ U8 ]% ?• 5 – 8 years hands-on IT experience$ j" N% l' w" O2 o) x) K$ X* M
• Excellent written and verbal skills& T2 i# g& I0 b: X
• Ability to work in a team environment" ?1 x3 G/ i- |5 G3 ~8 v, T/ m6 D& ~
• Excellent organization skills with detail AND accuracy9 I4 ?0 z" V7 a; ~$ s
• Excellent documentation skills with detail AND accuracy/ k9 W. ~$ P+ g, D# |3 O
• Certification should include some or all of the following:
; F9 E0 M! l4 ?: @& ?: I o Cisco Certified Design Professional (CCDP)& P1 N* f. U# ?! Q2 y5 R7 P
o Cisco Certified Network Professional (CCNP)* }2 B) a3 B6 g( A; B; n6 z
o Cisco Certified Internetworking Professional (CCIP): N3 K/ K2 Z" ]0 S
o Cisco Certified Security Professional (CCSP)& d6 T0 m6 v9 L( `" F5 c
o Microsoft Certified Systems Engineer (Windows 2000 or Windows 2003)4 V! h' x7 P1 j9 \
o Citrix Certified Enterprise Administrator (CCEA), ?& x2 u6 g/ @# F2 U. A/ M" ~
o Any other professional certification designations are a bonus
8 v' Q1 t' }8 x2 o• Ability to multi-task and manage multiple medium sized projects+ c0 d, U3 u0 I; l8 Q: O# p
• Ability to understand and deliver high quality customer service
! d; D$ S! Z3 ?: \& j• Advanced TCP/IP and internetworking protocol knowledge
8 V: u; l% k! ~5 b0 \ ~• Experience in IT operations and an actively contributing team member in project based work" f, {, P# K" H6 W% S. b2 V
• Advanced technical and hands-on expertise in Microsoft Windows-based migration projects in 800-1500 seat size of multiple domain, sites, and active directory.
3 x9 B$ x# {; p& K5 }• Advanced knowledge of Microsoft Group Policy, DFS, Windows Security, Virtual Server, SharePoint Server, Exchange Server 5.5, 2000, and 2005
6 B+ s" R! h+ p# G/ P; v0 N n• Have 4+ years of network design experience
' S, |4 l b) o( @: @. m) w2 M! } P6 `• Have led medium to large sized projects
. H9 Z' a% |, z( `7 O# M• A valid Alberta driver’s license is mandatory, }& s/ {4 F+ J k) }
• Clean enhanced criminal record abstract8 T: C5 k- J0 Y4 P; Q, e
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Bring your knowledge and expertise to our team and contribute significantly to our fast growing1 t& O/ z( K* ~; R
company. Solid career advancement opportunities and superior benefits are some of the other
( i3 H1 b- U! {* X* E' C$ ~% u0 {advantages you'll find at Nirix Technology.
% t3 ~! x0 L; |7 X" SA career should be more than just work. Join Nirix Technology and make a difference.
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Please send all resumes to hr@nirix.com. |
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