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Key Responsibilities:* H z" a& \/ z) e* [: F! }
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.
4 D$ n8 Z+ _. N! m• Post advertisement% f) K2 V) n+ }+ N
• Answer phone calls, and respond to email and walk-in rental enquiries.
# y. ]& F6 O! S- N• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
$ [# H4 j- r4 X" {• Schedule and complete suite/house showings with prospective residents.2 G# I1 \6 C/ G# Y( H
• Enter and set-up guests and new residents in a database.* ?7 h+ C8 y6 ^/ i8 v+ ~0 m# z8 G
• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.
) Q( [& e* `0 P• Schedule and complete move-in and move-out inspections with residents.) i$ `4 d6 b7 {8 k; B* [
• Perform route inspections as required.7 J6 Y# Y4 o2 s5 r, }0 A) ~
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
& @9 {" }' I9 x7 o• Ensure compliance with the Residential Tenancies Act in all procedures.3 @ I3 B, U" P( a
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.0 u5 ?. v9 O" l3 }
• Ensure local, provincial and federal laws and regulations are being observed within the community.
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) G" s t7 ]* f3 H% kRequired Skills & Abilities:
0 c' T: e9 e5 p• High school graduate; Post-secondary education is an asset
0 C5 ?4 [& s" {4 Z6 D- f3 j5 S: ]' W• Two years relevant experience in sales, leasing and/or customer service is preferred
, }0 d6 c; i& B• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook). }. X5 v( R7 C. y4 W
• Strong interpersonal and organizational skills: |- N% [) O! z& X3 B
• Exceptional communication ability, both written and verbal
2 `, N1 e8 H# t9 G$ q' o• Must have own vehicle and valid driver’s license
3 ^6 Q8 e, @0 S• Proven customer service and resident relation skills H" M: p+ G/ H
• Must be flexible and willing to change roles or responsibilities as required- }& b, W T$ d& h9 F
• Security clearance required upon offer of employment
2 x" ^$ }/ z; J• Must possess a sensational customer service philosophy3 }+ Z* f4 W9 v- _$ b( `' l, W S+ {/ W
• Highly organized, results oriented and ability to work in a multi-functional team environment+ U5 d. b* |: T4 ]! V/ i
• WORK AT HOME (Southwest Edmonton only)# i4 Z v5 H& L1 J2 U, r3 F
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Please email your resume to annagao13@gmail.com
" o5 w" I) Y- Q+ a6 Z+ \6 PThanks1 d' U; U( Z( Z' E) ]0 ^
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