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Key Responsibilities:6 D" M* p# X1 [, q3 S( F8 a3 k
• Greet and qualify customers on the phone or in person with the view that the end result will be a new resident.8 a& Z' l0 }8 W7 T. U: h% y7 ~
• Post advertisement
5 Q" B9 ]/ _) u$ Z6 w: @3 p2 v• Answer phone calls, and respond to email and walk-in rental enquiries.
% C/ L* s8 A% B$ s( e! {) f/ ^• Process applications for prospective residents – ensure credit information, landlord and employer references are correct and complete.
, z! J7 n) L4 W5 ^• Schedule and complete suite/house showings with prospective residents.
/ B+ D' \5 X5 h• Enter and set-up guests and new residents in a database.
& p3 G1 T% b" y* W, P• Prepare move-in files and ensure all appropriate documents, cards and keys are enclosed.$ f# I p* v" l a3 c
• Schedule and complete move-in and move-out inspections with residents.
8 V4 ]1 I5 y% V6 H• Perform route inspections as required.% a2 W" {- s6 i' A: g" h4 M2 O
• Assist the Property Manager in administrative tasks as required (security deposits, leases).
8 G* Q* ?2 K( W3 r5 n1 y" ^5 W• Ensure compliance with the Residential Tenancies Act in all procedures.; S2 e' e$ h& F" D* ^
• Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation.6 P1 s2 p5 z8 k. [ t, t
• Ensure local, provincial and federal laws and regulations are being observed within the community.: ^& w t: J$ ]5 ^, C
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Required Skills & Abilities:' A3 |! G4 {9 \4 C& ^8 v
• High school graduate; Post-secondary education is an asset/ P& E) x; z+ H5 {7 W* Z; q% G9 ~
• Two years relevant experience in sales, leasing and/or customer service is preferred8 U9 I' E/ S5 M1 t& [9 A" y& Z
• Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
8 o4 C0 q/ Q0 v& l1 B# C$ D2 f• Strong interpersonal and organizational skills
9 O a6 h: S0 x6 @4 c+ Z9 z- W3 \• Exceptional communication ability, both written and verbal
* w; a$ K- }) ]9 ?2 B$ R, X9 l• Must have own vehicle and valid driver’s license: _7 A0 Y% l- s9 H7 |1 _
• Proven customer service and resident relation skills
$ w% r- ?, U/ n# J e6 x• Must be flexible and willing to change roles or responsibilities as required
4 P. u& I J, W$ M: h% I& Z% X• Security clearance required upon offer of employment
% L! u2 t$ a! B4 k• Must possess a sensational customer service philosophy2 B6 @- T8 y7 @, D
• Highly organized, results oriented and ability to work in a multi-functional team environment
6 V) M2 ~1 O1 H2 O& g• WORK AT HOME (Southwest Edmonton only)2 c& ~; ?$ y' T
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Please email your resume to annagao13@gmail.com
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