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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
2 K# Y! R2 o, [" W有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢( K; O. O4 r8 B y5 d
$ O0 v6 M( j* ~6 U* DResponsibilities include:' h: G3 H: d: D* }, t5 z# g
: D% H) I) `+ {+ Q; l( C/ J* UWorking closely with marketing, sales and programmers to facilitate customer system integration.4 c$ \9 \# n! s! ]8 k
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
/ H: E: }3 }) OTechnical support and troubleshooting of client software implementations and customer issues or problems.
2 e C; g2 I$ ICreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:
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6 i% o, h$ J: x' H- Advanced computer and technical knowledge* f( G" y. E: t5 d# W6 }
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- Ability to solve complex problems in an efficient way Z1 a8 N3 s' L% b
% N j; D# P; O" L4 R+ h- Ability to communicate in an effective and constructive manner with customers or potential customers" ` U* i5 h; [4 Y) E- U
! C: q* \- `! J# Z/ [" n- Previous software support experience is an asset4 G6 @ t7 t- v2 t$ Z2 |) M
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- Post-secondary education is an asset
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- Intermediate knowledge of database and web-based software is recommended2 q1 I U& {0 |% i- p
7 ~% e, G& h9 F9 q! A( D8 U- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended/ S' v& R7 O% _0 t+ O7 P% |" ]
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发表于 2013-9-11 11:32
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