 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
* b! l6 O4 h' |' F6 Z( g3 j有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢
& R3 {* ]. V5 Q: t8 Y; }9 I' H }/ D$ s5 b
Responsibilities include:
, d. c0 y, ?4 ~ |! g9 I& v$ Q+ v" l) U; s- G1 G' Q5 F
Working closely with marketing, sales and programmers to facilitate customer system integration.' u* I' U' ]. A* t! q' A, S
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.5 S6 b8 \1 p |' N3 B5 R
Technical support and troubleshooting of client software implementations and customer issues or problems.
, v4 t+ X9 j! K3 J! ]" @) W8 uCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.; @+ G6 Q0 S: r. O3 L
) D3 W% Y. u- W K" D' u
Requirements:
/ }0 {; W7 a* M/ L4 I, P" K9 L. c- r; C0 X. f
- Advanced computer and technical knowledge
1 @2 }% L# s9 _; S# l
) g7 O& p1 h5 S5 e" m% a5 c% D2 r) K- Ability to solve complex problems in an efficient way
6 L9 S/ e2 R) x+ b$ X# K9 U% l
1 t6 m* _$ J l- Ability to communicate in an effective and constructive manner with customers or potential customers
g: {& Q5 {" r1 D
% S& l! n8 `! V% V% v/ M- Previous software support experience is an asset
5 j2 V7 u) d$ C! W# b; p }, K1 f% H; p8 Z5 ^
- Post-secondary education is an asset
5 d C* p; X. n
0 G t) h1 x6 }. h- Intermediate knowledge of database and web-based software is recommended& f5 K. n& v4 j5 a- C$ P+ P/ G+ ?# O
* c" Q9 o6 y. ?& b- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
" ?9 t) ^2 Y& e0 u' T; c! f2 q _& O
|
|
狗仔卡
发表于 2013-9-11 11:32
提升卡
置顶卡
沉默卡
喧嚣卡
变色卡
显身卡
楼主
