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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net j1 S' X; x( g. n% h
有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢! M5 v; g4 H" @6 e) O
5 L- g+ M* ~; t9 h! R4 @- l9 E6 f0 M' ~Responsibilities include:
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Working closely with marketing, sales and programmers to facilitate customer system integration.
8 [3 I+ _9 Q1 y* T4 {; Z4 v, R O3 HWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
0 Z& ^2 c* x& }Technical support and troubleshooting of client software implementations and customer issues or problems.# `' w* g' L7 X( ?6 _, E
Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting./ o" n! z' `6 g! s
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Requirements:9 F& I# u5 ]2 h7 i
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- Advanced computer and technical knowledge4 K. U$ J# R4 Z! z6 `
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- Ability to solve complex problems in an efficient way" o9 |6 p" \) H7 g9 x3 l7 v+ U& g
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- Ability to communicate in an effective and constructive manner with customers or potential customers1 L) K) |: N& w3 f! s
3 q& j" M- x3 v7 Z9 T- Previous software support experience is an asset3 ~2 J' r8 M$ h) _$ a+ T
, Z2 j* [: `! }5 ?% N- Post-secondary education is an asset
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- `' }6 s W x& h8 u/ }2 y- Intermediate knowledge of database and web-based software is recommended
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& }1 N4 U( [2 d. N$ j- t- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended: D) x4 t0 J( o/ ?, j/ o$ B1 g
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发表于 2013-9-11 11:32
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