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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
# z, F! S; Z [3 E有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢" u+ J O4 [! r; v
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Responsibilities include:
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, B9 W5 x% i" V2 T" o5 J; c0 cWorking closely with marketing, sales and programmers to facilitate customer system integration.
" u( A+ }3 l6 H0 b# g9 SWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
' s: }( {+ D' p7 rTechnical support and troubleshooting of client software implementations and customer issues or problems.
8 g8 d6 s( r0 SCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting." g, Q' x3 S3 @( u
8 E/ e* @) I- cRequirements:+ W1 }, |5 x7 n
; W% r& ~& j! V3 u# v. `4 u3 F2 Q- Advanced computer and technical knowledge* m4 c; [( `0 d
0 k% S3 k* Y4 q0 H' T- Ability to solve complex problems in an efficient way
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n. ^- X" W+ K' |- Ability to communicate in an effective and constructive manner with customers or potential customers
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- Previous software support experience is an asset: |( T2 q7 m3 ~9 v
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- Post-secondary education is an asset2 w: I/ _) a! x! Y
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- Intermediate knowledge of database and web-based software is recommended" s- S- a$ }1 Z) v4 W( F
7 S8 {' [" j3 Z ]5 L% p- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended
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发表于 2013-9-11 11:32
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