 鲜花( 3)  鸡蛋( 0)
|
我公司最近诚招 technical support,待遇不错,公司网站arcsset.net
& ?8 c: ]( I5 Q% D4 @9 G' B! B' V有兴趣的请发英文简历到lucas.liu@arcsset.net,谢谢( z3 w$ @# E8 K
& ?! V; V" Z- {6 F" O4 C
Responsibilities include:
$ [! R: V$ O' L2 R8 W
# G( U: j/ l6 sWorking closely with marketing, sales and programmers to facilitate customer system integration.
) [$ p( k1 E* j' z2 ], j4 Q6 kWorking in close contact with customers and establishing relationships, providing personalized support and problem solving.
5 I5 J3 Q% G7 C: d9 m* K6 p! Z7 wTechnical support and troubleshooting of client software implementations and customer issues or problems.
6 ^3 d6 c7 a' Y6 {Create and maintain tools and training documents to support client system start up as well as follow up trouble shooting.1 g/ C! P5 d9 @* A5 a% U
3 k1 X, M# E( t1 \
Requirements:; E3 t6 U; r# R. T" | f
# W0 s! f2 J d1 t w& Z- S6 W
- Advanced computer and technical knowledge6 |" B. Y3 t0 [7 m) ]
" A3 l: k. ?. h! u6 p
- Ability to solve complex problems in an efficient way7 _' f/ K; E( d8 [& D# p x, B
; a" F. S, g: M6 S* P' Q
- Ability to communicate in an effective and constructive manner with customers or potential customers {! y/ E% x1 Q% z" y2 m6 R
/ t7 G% s r/ j1 d- Previous software support experience is an asset
$ I2 s! C% p: m2 K+ k7 m, y* ?) m% b4 c! z. [
- Post-secondary education is an asset) a" M7 V) o3 M4 c0 c* n. J
) A) _3 x; `2 F" N" K2 }6 m- t- Intermediate knowledge of database and web-based software is recommended
. d- L( I _6 H. z4 f+ Q/ |
1 s. o2 V; O7 f/ ~# W- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended1 H/ N3 _! ^& N* s+ Y
V3 o" S- s$ Z4 c
|
|