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我公司最近诚招 technical support，待遇不错，公司网站arcsset.net
2 b9 k2 p0 R2 s1 U. p有兴趣的请发英文简历到lucas.liu@arcsset.net，谢谢* D0 T- R3 F. ?& G/ b: S, C
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Responsibilities include:! G1 k3 t3 R4 L& E
* K& I* Y/ V& |6 W( d; ?Working closely with marketing, sales and programmers to facilitate customer system integration.. s# Z3 R& t: W- x' ^0 n% x6 z
Working in close contact with customers and establishing relationships, providing personalized support and problem solving.
: ~0 S1 M1 R% D5 gTechnical support and troubleshooting of client software implementations and customer issues or problems.
. O# ^ `* l' U2 OCreate and maintain tools and training documents to support client system start up as well as follow up trouble shooting.
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Requirements:/ D6 F- F9 k& g5 c) }; H! Q
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- Advanced computer and technical knowledge" h! q$ @. r$ P2 O
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- Ability to solve complex problems in an efficient way* A6 _$ f( l% g1 x
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- Ability to communicate in an effective and constructive manner with customers or potential customers% T+ [1 R: T$ J& W( q0 j! g2 c
8 R9 J0 R3 {# P" D6 i* q- d3 r* x- Previous software support experience is an asset
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- Post-secondary education is an asset
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0 o* b1 ~4 T P' b/ t& a- Intermediate knowledge of database and web-based software is recommended
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- Some programming knowledge (.NET, C#, Javascript, etc.) is recommended5 ]3 p6 u5 }" {
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发表于 2013-9-11 11:32
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