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警察在2周前通过媒体给市民的警告:, D! T! X2 p0 d4 F; Y- Q
) b1 g- R8 Q9 E& Q9 I t X* }Police warn of computer scam $ G$ ?% l' `0 P4 u) {4 s6 X
For Immediate Release:16-Oct-2012 @ 8:58 AM
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EPS File #:
3 {6 i! f. ?5 q! C- x* iThe Edmonton Police Service is warning the public about an on-going computer scam known as ransomware. ; f" W Y* t9 v
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Ransomware is essentially a threat to your computer unless you pay an external company.
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Several reports have been received by the EPS where computer users are claiming they are receiving pop-up messages asking for immediate payment otherwise they would be “locked out” of their computers. + m4 c" j3 j; H, J
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It has been reported that these pop-up warning messages are claiming to come from a Canadian police or government agency. The message tells computer users to pay $100 via Ukash (a payment service provider) so that their computers can be “unlocked.”. x+ n' w. L& H" D
8 P6 j/ t& I1 C! [4 p“Often these pop-up messages appear after a user attempts to download something off the internet,” says Staff Sgt. Dan Service with Economic Crimes Section. “The download activates “malware” or a type of virus which creates a pop-up message asking for payment.” , C5 T: N3 Q1 p
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Ransomware scams are designed to create shock and anxiety so computer users respond by sending money quickly to prevent being locked out of their computer. * C) Q: }$ y2 }9 q
9 n2 u# n/ l [( G& f1 W2 IIf you receive one of these messages, please be aware that:
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, w% k; [! B3 [4 ^6 s•the ransomware is an attempt to defraud you. 3 a9 C0 X* I f( U) Y- y' R1 {
•sending money will not fix your computer – it will remain locked. DO NOT SEND MONEY.
6 Q; W) H7 m' R$ }•neither police nor any Canadian government agency would hijack computers in order to obtain money. $ {* p/ c0 q5 F) W) o+ r* C4 o
•the ransomware is hard evidence that your computer has been infected by malicious software (malware) that must be dealt with. 0 k3 O" Y, C5 d6 L9 T% R8 G/ w
The recommended way to re-gain access to your computer is to seek the help of a computer technician who can remove the malware.
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To protect against cyber attacks, it is recommended to update your software regularly. You should have up-to-date anti-virus, spyware and firewall protection. & k4 A: Y- p1 N0 b9 j
6 e1 l% X: G( q# K5 z8 nIf you receive a ransomware message, please report it to the police and to the Canadian Anti Fraud Centre at 1-888-495-850 or http://www.antifraudcentre-centreantifraude.ca/
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Please contact Noreen Remtulla at (780) 421-3552 for more information.
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