[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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" ?: i; t+ D( ^3 N& nPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately

Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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6 H( G+ h% u9 KKey Responsibilities:
; ?& a. a& v! P•        Answer incoming calls and route calls to appropriate person
# p! ]( x0 i! r* X4 v- Z) d•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
# ]9 P3 T0 b! |% k8 \- C  o, s1 j0 T•        Perform general clerical functions such as photocopying and faxing documents
1 ~# w) G& q& }•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
! ?" G8 h+ p5 N# E' r•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
* S5 |2 f1 a/ m  r" e# P. F•        Maintain front counter service files
7 s- d, @& G( }3 C•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
4 b1 q4 @( ?3 i* A; ?•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
4 M6 Q& a! N' k. z5 S•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
/ F" g5 G8 v5 g7 i2 I•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

Qualifications:
9 f0 E2 N6 M# \•        2-4 years of office and clerical experience
% ^. z% b" e7 d•        Receptionist or customer service experience in a fast paced environment
: _  p6 u, ~! o& i9 s•        Demonstrate workplace maturity and professionalism
2 {  m0 X, Q) j* D4 r9 B+ w4 S* n•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
- U! k6 F: n+ @# mHiring Closed.