[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
: d, }2 W4 w5 h# \9 }( CHours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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, ]3 V# |5 T0 j8 J6 MPosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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Key Responsibilities:
0 L; I& b' r" d: t- {•        Answer incoming calls and route calls to appropriate person
! P1 c( r7 X( i# H•        Take and deliver messages to the staff of ASSIST
0 G' G9 k2 C3 F# O) H5 P•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
2 N) E0 K5 @3 O•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
9 S, l) v/ E1 j) a6 O•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
2 }7 o  W3 q; T1 j9 b# N0 |7 F•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
•        Report to ISP Program Manager
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, g+ H6 i8 q/ fKnowledge, Skills and Abilities Required:
0 i# t' T8 i! d1 S. [3 w•        Excellent communication (verbal and listening) on phone and in person
+ D0 Y+ Z3 G" D. R- m2 n- f•        Fluent in Mandarin and Cantonese as an asset
$ W, ~5 A1 Q' j•        Good English writing and oral communication skills
1 A7 a6 l! l! o•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
) R, A# }/ t7 {# H•        Sensitive to the needs of immigrants with multicultural backgrounds
7 B: V+ ~3 ?7 B% x# L•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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6 b( o; j/ H+ J5 tQualifications:
- Y- N3 X8 L9 d6 E0 I•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
8 l7 p* E; D/ P2 M8 v+ M•        Demonstrate workplace maturity and professionalism
6 l, p: C# k: |! P5 K+ b; |1 v•        Ability to work well under minimal supervision

Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
2 F" S; q$ U! N# K! S5 yHiring Closed.