[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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4 m) q% O, f* C, ?' gPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
: f! t8 \& h+ {/ [) H9 JAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
, q) j5 ]; v) q5 O( ^•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
; {0 J; I# u! X•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
0 A' T. l7 }. J$ J1 ^•        Perform general clerical functions such as photocopying and faxing documents
1 h9 B  K1 T: l# r$ M& M•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
6 n' V* N' q# S, `5 g/ y) g•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
9 P- \- C! e# G7 O& J2 z•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
. R/ {1 d# n+ T•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
1 h7 O( D% M: a% S+ y6 r•        Fluent in Mandarin and Cantonese as an asset
$ C! ?5 i" [- [•        Good English writing and oral communication skills
+ X9 q* n$ }9 H4 p9 L•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
+ N2 V( I/ Y! ^) T* u•        Ability to address multi-task and set priority appropriately
0 |; u& t' K, b. r' u•        Sensitive to the needs of immigrants with multicultural backgrounds
# }1 s( B% H! D•        Ability to work effectively in a fast paced office environment
' ^5 A! ?3 p& o# [•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
- R* m  o% Y# |! g4 U: b0 s' Z- f•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
  W7 d7 ~% X: H' x/ l•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.

ASSIST

招聘已結束。
. R6 u. S9 L" m& A- [0 j1 p0 CHiring Closed.