[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
1 s9 ]0 M* p4 x* T+ s; pAnticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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) |5 l7 F( f* j  aKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
8 X, b! W4 p+ J. P" f& H•        Welcome clients and direct them appropriately
& k- A  C5 a& v/ B: S$ _, A•        Order and maintain office supplies for the front counter
•        Perform general clerical functions such as photocopying and faxing documents
$ }3 |8 L2 g( i- ?" y•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
: I  t0 ]0 [: c/ e$ {. f! `0 p  e•        Assist the ISP team in reminding clients to appointments of workshops or other events
3 O% k" {% f- y0 W, w•        Keep the reception area tidy and clean
- @1 v) n8 I2 n/ W$ n% Z•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
, I7 e. g/ I6 e/ D  G" a, i. j•        Perform general office duties as assigned
•        Report to ISP Program Manager
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Knowledge, Skills and Abilities Required:
6 J% D  r4 b5 w. k•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
+ S3 D- @8 A7 g& c& A- P' [' O•        Ability to work with newcomers and general clients
. f9 s4 Q2 K4 z* `4 D2 l) a; v0 G•        Microsoft Office operation skills- Excel, Word, Outlook
# `' l6 L8 X0 D" @( M  w9 D•        Ability to address multi-task and set priority appropriately
2 U" o$ O) G7 J4 b4 _•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
" @6 A; Z$ {5 ?1 T/ \1 E1 i" P•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
•        Demonstrate workplace maturity and professionalism
•        Ability to work well under minimal supervision
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9 N6 Q" Q1 F" y, o4 uPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.