[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description

$ u: ?4 O1 N" g3 w  H* IPosition Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
Anticipated Start Date: The candidate is required to work immediately
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.

Key Responsibilities:
•        Answer incoming calls and route calls to appropriate person
•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
4 F  h, Z& E  `4 Q/ z, i7 W, @! m•        Perform general clerical functions such as photocopying and faxing documents
3 r, d( _# G; H% ?; ]6 @: |: k+ i•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
•        Maintain and update the information boards with upcoming events
  \3 a# C1 Z- ]•        Assist the ISP team in reminding clients to appointments of workshops or other events
•        Keep the reception area tidy and clean
•        Attend meeting and training to stay current on immigrant settlement matters
•        Maintain front counter service files
•        Perform general office duties as assigned
- W: [; Y; M/ Y+ V+ i. X7 h1 F•        Report to ISP Program Manager
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' I  w% G1 l4 `Knowledge, Skills and Abilities Required:
+ f& c( U, g3 k4 o) X•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
•        Good English writing and oral communication skills
•        Ability to work with newcomers and general clients
6 v* W2 i" o$ v4 W•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
# k9 G+ A7 R, {, z7 d, B" }) ~•        Sensitive to the needs of immigrants with multicultural backgrounds
•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services

! ?: c/ O5 m9 qQualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
8 N1 Z  @7 ]4 m% c% a" ?0 i•        Demonstrate workplace maturity and professionalism
! o" |$ p" I  u) r, }6 T•        Ability to work well under minimal supervision
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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
% t2 k7 t& J0 K/ a$ q9 o, ONote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
' r* l) J) k2 b; l( [' B6 ^1 eHiring Closed.