[华人社区服务中心]招聘:Receptionist/Immigrant Services Worker(PT)

ASSIST

Job Description
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Position Title:  Receptionist/Immigrant Services Worker
Hours of Work: Part-time (21 hours per week)
6 Q1 ]6 K, \4 R) JAnticipated Start Date: The candidate is required to work immediately
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% h& [" \, [3 B5 APosition Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker.
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7 v/ T& q7 h% U( J3 [8 H) C" BKey Responsibilities:
•        Answer incoming calls and route calls to appropriate person
. G( t1 F8 E5 T4 ?•        Take and deliver messages to the staff of ASSIST
•        Welcome clients and direct them appropriately
•        Order and maintain office supplies for the front counter
/ C8 S' t/ s  g•        Perform general clerical functions such as photocopying and faxing documents
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
/ o1 b5 y! o- u# g& P# b9 A- s•        Maintain and update the information boards with upcoming events
•        Assist the ISP team in reminding clients to appointments of workshops or other events
! y1 }7 w+ x0 v2 x8 t" |, I  E6 Q•        Keep the reception area tidy and clean
& D9 m  T2 O/ |( m( i$ b•        Attend meeting and training to stay current on immigrant settlement matters
# S* k- s3 S' Q7 p# f! |•        Maintain front counter service files
6 b* b/ ?9 h; d1 E•        Perform general office duties as assigned
•        Report to ISP Program Manager

Knowledge, Skills and Abilities Required:
•        Excellent communication (verbal and listening) on phone and in person
•        Fluent in Mandarin and Cantonese as an asset
) D) p: Q. K) i5 G! N! M' X" W•        Good English writing and oral communication skills
0 h' E# C( X7 b5 \•        Ability to work with newcomers and general clients
•        Microsoft Office operation skills- Excel, Word, Outlook
•        Ability to address multi-task and set priority appropriately
2 q! |2 @+ F9 g. G1 C; r•        Sensitive to the needs of immigrants with multicultural backgrounds
+ X, \1 K) C) q9 e  |$ s5 V! s•        Ability to work effectively in a fast paced office environment
•        Knowledge of immigrant services
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Qualifications:
•        2-4 years of office and clerical experience
•        Receptionist or customer service experience in a fast paced environment
9 H1 f! t2 m1 s% i% H8 l# L•        Demonstrate workplace maturity and professionalism
% V. y6 N- M' X•        Ability to work well under minimal supervision
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' W; g8 R1 s- j4 |6 `7 IPlease submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted. No phone calls please.
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ASSIST

招聘已結束。
Hiring Closed.