Sales Representatives

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OUTDOOR FX INC. is Canada’s #1 advertising and sales consulting specialist.
/ x3 K6 \. ^5 n2 L7 a5 [, }4 {8 ~Our company offers sales and advertising solutions that create significant business results for many of Canada’s leading organizations.

' H% n% H8 s, Y. M# O) Y6 cOur consultants are professional and organized problem solvers that provide solution-based insight from a wide range of industries, to manage and be a proactive agent for positive change in our clients businesses.

Position Summary:
What are we looking for? We are launching a TELUS TV and Internet promo campaign in Edmonton city. We are looking for upbeat Face-to-Face Sales Representatives that are able to maintain a sense of humor, a positive attitude and an effective communication style with customers and colleagues at all times. Successful candidates must demonstrate personal drive, commitment and positive energy.
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Primary Responsibilities:
• Communicate effectively with customers
  k3 [! M' X7 f* r• Respond to customers’ inquiries; research, resolve, and follow up on customer issues
• Assess customer needs and provide appropriate recommendations and solutions
: a7 G! A) f" N4 q• Maintain and update customer service database appropriately documenting all transactions and pertinent interactions
, g7 I/ M& K; I% c- _' e6 O% w• Assist customers with placing orders and diligently follow up with customers regarding their existing orders  
• Quickly, pleasantly, and professionally work with customers to answer questions, de-escalate problems, and determine an agreeable resolution to a customer’s problem and follow through to ensure a level of service that presents an overwhelming positive customer service experience

0 p9 P. O  n9 G( GMinimum Requirements:
• Possesses excellent communication, collaboration, customer service and superior interpersonal skills
7 J3 V) I: v- i' A" I• Some sales experience
• Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate start up
' ^) N5 q# e) [+ `) R• Positive, ‘can-do’ attitude and sense of humor are both absolutely required
: W( l6 W. p3 a9 a• Excellent documentation and communication skills (verbal & written)
• Ability to empathize with and prioritize customer needs
• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
• Ability to maintain a calm, professional demeanor when faced with high demand, high volume workloads
• Solid comprehension skills - ability to clearly understand and restate the issues the customer presents
) U; y: Y. v, z4 F• Ability to focus on and resolve customers’ issues without distraction
• Excellent composition skills - ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently
, G" P; u- s& W* g! i% q/ P6 |• Ability to maintain regular and reliable attendance and work a flexible work schedule during peak periods (may include evenings, weekends, and holidays)

If you think you have what it takes please send us your resume to careers@outdoor-fx.com!
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