苏州德资招聘技术经理

竹声

如果你符合条件并有意回苏州工作，请给我发邮件：hongjingoodluck@yahoo.ca
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Job Title: Product Technology Manager, Lab Equipment         Date: October 13, 2011

; A' v3 e. R$ B. R$ a" v; A/ ?7 ^Scope and Purpose of Job
Employee would be responsible for handling all technical support for Lab Equipment systems (both hardware & software), to include lab testing & dyeing, dispensing, sample conditioning, and lighting cabinets. Work as the technical liaison with 3rd party suppliers.  Work very closely with Product Manager on new product development for all laboratory equipment.
. e9 L9 n& I+ _Major Responsibilities and Accountabilities
•        Be the global primary contact for support for Lab Equipment Systems and liaise with 3rd party supplier on any issues.
! O6 Y2 M  q0 W, S8 F+ O" Y•        Answering all technical questions concerning mechanical functions and software operations.
•        Assist with troubleshooting ideas on technical and software problems
o        Test all new patch versions of software prior to release
7 C& ?) Q* y) X3 J•        Assist where needed in application questions.
•        Check all technical documentation for correctness prior to field distribution.
9 Q4 @! p# u" c2 Wo        New parts and replacement parts and installation procedures
o        Translation to Chinese and other languages if needed
5 W# V. t1 @$ A. k/ J9 g2 S•        Track and report all warranty failures
o        Make monthly report to Product Manager and 3rd party supplier.
o        Recommend remedy to improve product quality and design.
•        Assist Product Manager in all new product development plans for all Lab Equipment products.  In some cases act as the Project Manager for new product development.
2 Z3 a1 K- J: i8 v; O1 e/ Q6 Eo        Run field Beta test sites and any new idea testing and make reports
+ K( V2 V/ ~- a  Q7 W. Lo        Assist in information gather for any new product idea.
+ ]. y, F# b; K6 a$ \o        Assist in writing and new product specification
o        Point of expert contact for implementation of features/functions.
o        Act as technical applications expert on development team.
4 B6 j) l: j9 q9 J6 }/ u•        Assist in Sales support & training.
( A1 j  T$ k5 w. S7 H* Q; `: M•        Responsible for any technical training needed for products, either given by the supplier or actually give the training in person.  To use both Web-based and on-site training tools.
9 C/ k" S  w, C3 ?o        In rare cases where no other solution exist to travel to customer site to solve technical issues.
Human Resources and Organization
% ?2 y  q7 o5 a7 J! t% Z•        As a member of the DC team, maintain a team spirit at all times.
5 c! L# g9 E, W0 ]' y' i( T•        Let customer satisfaction be an influence in every decision you make.
  w" P( v/ W' \" V; S•        Communicate information efficiently and promptly to your Team and other management.
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; A. t7 [) V. R: H8 ?Authority Limits
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QUALIFICATIONS
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9 Q  J: R7 j* H/ GEducational / Professional Background        Technical School Graduate       
Professional Experience (Years and Field of Activity)       
5+ years working as technical specialist for textile laboratory equipment. Expereince with textile laboratory dispensers
List of Skills/Qualifications       
! @% Y+ @+ g2 y7 C8 G4 r: l2 z•        Must have an extensive background in textile laboratory equipment uses and workflow process.  Understanding of textile dyeing processes.
  i1 I2 q( R3 ?: Y( E: H1 D( L•        Background knowledge of dispensers and software
•        Proficient in software use and writing.
5 l# O5 N1 v3 K- c, r•        Excellent communicator both verbally and in written reports.
•        Ability to travel worldwide.
: }% s$ u( q, ^9 k$ `•        Speak Chinese & English very clearly.
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Language Skills        Read/Write English & Chinese       
Personal Qualities / Characteristics (e.g. Initiative, Flexibility, Handling of Stress, People Management, Teamwork)       
' S4 @; j' c+ S; F% gOrganized, Detail Oriented, Problem Solver, Motivational, Team Player, and willingness to learn and express new ideas.

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