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[招聘信息] Receptionist/Immigrant Services Worker(Part-time)

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发表于 2011-10-18 15:07 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
ASSIST Community Services Centre' V1 f+ t6 }' M3 e) F
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Job Description+ n) r+ O8 W- N/ P1 H

0 T3 ~% c/ M2 c+ V8 }+ [6 nPosition Title:  Receptionist/Immigrant Services Worker
: D% V# \, V# D9 x7 ]( I9 [, C* WHours of Work: Part-time (10 hours per week)
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Position Summary: Within the broad guidelines of Integrated Service Program funded by Citizenship and Immigration Canada, and Alberta Employment and Immigration, the Receptionist/Immigrant Services Worker will answer a multi-line phone calls professional, politely, and directing the calls correctly; assist in clerical needs of the ISP team; assist with providing counter service and act as relieve to the other Immigrant Services Worker. " p: H7 z  b( D
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Key Responsibilities:
( i1 X9 w9 G! p; Q7 y9 S•        Answer incoming calls and route calls to appropriate person
& Y4 }9 x/ r% O: P•        Take and deliver messages to the staff of ASSIST+ C' Y$ m( P: b2 ^5 ~
•        Welcome clients and direct them appropriately" m* j8 H' D! w1 P
•        Order and maintain office supplies for the front counter( u( Z9 U! V+ k% F, V+ k* J# c9 N
•        Oversee the front counter when other front counter staff are on holiday or in trainings
+ m* f2 G. H3 p' ~8 v& f•        Perform general clerical functions such as photocopying and faxing documents2 N# C, n) _8 E/ M3 }7 _
•        Provide assistance to immigrants and clients seeking settlement related services in the capacity of immigrant services worker
9 N! y9 f3 W0 @4 [: `* ?) |•        Maintain and update the information boards with upcoming events! c5 W% z5 q/ m
•        Assist the ISP team in reminding clients to appointments of workshops or other events
8 g9 e7 @4 g- C0 T. _  J' p•        Keep the reception area tidy and clean
2 c3 i/ P! Z  M6 y•        Attend meeting and training to stay current on immigrant settlement matters3 n: ~+ b/ {% \3 N0 t, W
•        Maintain front counter service files* |. Z( r! K) ?, o
•        Perform general office duties as assigned
- z& s  h- Y) [: ^1 K) k7 N; g: G•        Report to ISP Program Manager& v7 o2 x% T" n+ G+ N1 e7 C
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Knowledge, Skills and Abilities Required:) A& ]; I0 C, C' H
•        Excellent communication (verbal and listening) on phone and in person
' F( c$ Z8 L, A9 w9 m' S•        Fluent in Mandarin and Cantonese as an asset7 |8 a; a. A! O8 ]! h6 D2 D
•        Good English writing and oral communication skills
3 ^/ p/ G/ P# I7 a8 h•        Ability to work with newcomers and general clients6 Y/ U, B7 a8 m2 `
•        Microsoft Office operation skills- Excel, Word, Outlook  ^0 M" ~. m4 Z5 ?2 ~
•        Ability to address multi-task and set priority appropriately / F3 M, f1 L1 s6 z) H
•        Sensitive to the needs of immigrants with multicultural backgrounds4 o/ q$ \  B& g4 z
•        Ability to work effectively in a fast paced office environment
* [; @2 Z$ G: M/ g; C* D) \. b•        Knowledge of immigrant services3 f+ ]) e% z" b% m% v
Qualifications:
1 y; r* m/ @4 D% x" F•        2-4 years of office and clerical experience 9 [6 @' h7 s  o
•        Receptionist or customer service experience in a fast paced environment
) i' R# j2 p/ B# r* e•        Demonstrate workplace maturity and professionalism
+ y6 }6 S" o7 |2 N•        Ability to work well under minimal supervision- @% Z% T+ M5 F( m* S# j8 b

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Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: rachel.pu@assistcsc.org or in person/mail to ASSIST office. ( K9 k% r7 T3 ?' o* z
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.
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 楼主| 发表于 2011-10-31 09:21 | 显示全部楼层
已经招到人了。( V* r# K8 `3 J0 i
谢谢大家。
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