Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.

Job Responsibilities:

4 b: O, O# N$ {: ?+ y7 ]OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
' G+ n5 A& C) h•        Maintain the volunteer files and update the database using Raisers Edge
( r) i4 p5 @/ g" j" w! W0 ^•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
* s  c* w/ S; w•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
$ [4 q: O* q7 S) e4 j( }# ^# Q•        Identify and implement best practices in regards to volunteer development.
- ]" N' i- L4 y•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required

2 y6 c. ~1 ]9 }! p8 Y; p: ]! U: d% n  uSPECIAL EVENT PLANNING
6 `) K" J1 Q( J4 \•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

5 ]$ ^# D! Y  M( p) F/ O' EADMINISTRATION
7 N+ i" L! e6 q0 L•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
$ f& @9 |; H1 a/ ]" j7 b" r' X•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
5 ]# L' q4 [! F+ g( I•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report
' t6 I- K! j+ {% ]% P5 l" Q  I


' _! E+ E3 d( c9 A) OFINANCE
0 ]9 O% W. Z' |$ Y•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

  ?+ b& V* J& ]INTERNAL/EXTERNAL RELATIONS
1 z# g$ U" S5 x- c- s•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
  V2 u5 q6 p, ~0 X•        Attend external functions such as volunteer fairs, trade shows, and special events as required
, {$ A6 Q5 Q) n, D, N8 }
Qualifications:
  N( j  W/ R, ]4 _3 V4 T
9 _9 x0 i+ v  O2 v3 S•        Minimum 2 years experience in Volunteer Coordination
4 S6 g1 k7 H9 E, g. Y+ d7 ]•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
1 c; k, S. I3 u( _' ^- v•        Ability to work to meet deadlines and to work under pressure
. b0 C( R8 p- Y•        Ability to work in a team-based environment, with cross-functional work teams on projects
0 J: |' f+ {  \# z3 c* H•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

: z+ n( K) V. n: }& }- ]0 zHow to apply:
Please submit all resumes to the Recruitment Coordinator:
8 s, T" h9 c" {1 kEmail: recruitment@ywcaofedmonton.org
Fax: 780-425-7467
% @( ^( m$ o9 i" C( y, r- k% hApplication deadline: October 29, 2010