Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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8 |, C. I$ P4 b0 B4 RJob Responsibilities:
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9 [; O0 @- Q8 g# fOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
' x- z. s* E0 E! v•        Assist in development and implementation of policies and procedures for volunteer services.
3 B$ ?) s+ s% D% U•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
6 x) A. y! V, u2 J•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
9 U' ~' O7 S6 C. _# p- l•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
1 L4 Q4 C8 }$ G( r3 Y* i) j8 H•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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ADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
: N6 _) v0 ]0 O•        Provide feedback on volunteers’ performance, as appropriate
/ h: I1 Q% v8 Q# c•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
0 s# Q% d0 D& ~$ ^" V9 O) a2 ]4 B•        Develop resource and orientation materials for Volunteer Services
6 J% `  d2 x/ y, G$ }1 p# h8 z•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report


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6 j0 b/ r: d2 O$ l4 I) F& CFINANCE
; Y9 I# V7 Z/ N# {) j•        Ensure the program operates within approved budget and be familiar with potential variances
/ o5 L3 K8 H; h3 G% V* J2 f•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

- o  e) W- u& p. H) uINTERNAL/EXTERNAL RELATIONS
9 h, J/ j# x0 {& F•        Act as liaison to the Y-Knit group of volunteers
/ }& W) B( V$ T•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
% o5 b  Z! V3 N/ d% k•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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& n' u8 P/ L6 h7 |3 j3 ~; WQualifications:

+ b- m" z0 M# ~( z# j( U•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
5 A9 @: H' w1 V& u: v5 s2 T•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
•        Ability to work in a team-based environment, with cross-functional work teams on projects
) r7 |2 ^0 s* f, |8 M•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

$ H1 {, W* r1 S8 k+ ~8 MHow to apply:
Please submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
) V/ y' c. I0 X6 m* X9 I% z7 zFax: 780-425-7467
Application deadline: October 29, 2010