Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.

This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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0 W8 P! }, z, iJob Responsibilities:
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OPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
  e+ ]8 l8 G3 u5 l, ?3 j% o•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
2 z2 o5 U" ?8 D+ x/ F' Q6 k•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
( o9 N2 b% D  h•        Identify and implement best practices in regards to volunteer development.
  R2 m1 Z! u4 s/ h1 g# ~8 P•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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/ Y" q( g/ R1 i! M3 cSPECIAL EVENT PLANNING
% _, M% x6 S" _: ^9 r7 t& c. N7 ~# g•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

ADMINISTRATION
" m" t: U8 L2 h" z•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
+ V. r0 z& _; N8 q3 O2 V- r•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
& {- S1 z. t9 I! ~9 V0 o•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
" y# g$ a2 o1 @, U•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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; I4 Q2 X! k+ I# V3 u/ y$ V1 E- \FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
' O. S/ D7 S4 ~# |; `0 u4 {$ e) }$ u* v•        Act as liaison to the Y-Knit group of volunteers
6 }( w* o" p2 l8 R•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
/ f: H$ _1 R/ _# d•        Follow up with correspondence to outside agency volunteers as appropriate
" ]( y( \3 x0 O•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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+ y; g1 j. u" W: n& Z0 p9 r  u9 XQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
7 q: K4 I3 W, W9 H3 ?0 \•        Excellent organizational skills and multi-tasking ability
7 e. U" w1 S9 O- Q- p•        Demonstrated superior volunteer supervision skills
•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
' C& s+ \* m( q" T•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
( U7 y9 T4 `) z+ ]! J: `9 `4 R2 i•        Knowledge of Raisers Edge software would be beneficial
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How to apply:
! R- \1 [( E: Q+ t( {: [8 @$ D' c  KPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
( ?, I4 m# |8 A% ^& ?3 w- lFax: 780-425-7467
Application deadline: October 29, 2010