Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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5 Y! n9 {, u' a# EThis is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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Job Responsibilities:
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- Z0 b; i4 p! r/ V2 zOPERATIONS
•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
•        Assist in development and implementation of policies and procedures for volunteer services.
& R' u; p  k# l; `1 _. e+ x•        Maintain the volunteer files and update the database using Raisers Edge
•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
9 z8 P* P$ W7 q: A: ?5 c" ?•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
, o, q+ J2 b5 K•        Identify and implement best practices in regards to volunteer development.
+ U+ U/ M+ P% J1 l•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
+ v& u2 }% y7 O) m0 j3 W& F•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up

( }# f. O/ g, i4 C# q7 i" L' XADMINISTRATION
, m+ G' P' v4 c4 B7 ~* Y•        Develop and maintain job descriptions for each volunteer position
•        Maintain secure volunteers files in accordance with privacy legislation
) P0 |' a, u9 _4 W  q# n+ u2 p•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
) ]- k  Y1 J' e* L( o•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
2 a' Q( t5 k7 l% g•        Develop resource and orientation materials for Volunteer Services
6 `6 t: M/ v  K* K•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

0 k. u! g; U4 KINTERNAL/EXTERNAL RELATIONS
  q: \3 s1 e9 P•        Act as liaison to the Y-Knit group of volunteers
' V: W( q$ G8 |6 R# E( M7 h8 Q•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
. ^* f1 F" s, ?% ?. Y•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required
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% u: f8 m" I* h/ D5 m- [Qualifications:

3 g/ M6 m9 R, l1 r3 r7 u9 {( F•        Minimum 2 years experience in Volunteer Coordination
8 w/ o: ^  L4 u+ {7 F' B, K6 W4 O: d% ^•        Excellent organizational skills and multi-tasking ability
! d; p$ V; I8 m# [- D) x' o* y•        Demonstrated superior volunteer supervision skills
) q( O  z" e3 _•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
6 r0 `$ S% `, |•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
  [+ _" e0 k- T: m•        Knowledge of Raisers Edge software would be beneficial
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. Q7 B7 ?( E+ i9 u5 KHow to apply:
* K5 @- ~/ f# r) V0 {+ t! q+ mPlease submit all resumes to the Recruitment Coordinator:
Email: recruitment@ywcaofedmonton.org
0 M& A& G! f, S% |( r% g1 B' u* ?& ~5 eFax: 780-425-7467
Application deadline: October 29, 2010