Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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! F# k) d) ?- E2 s5 C; y: E$ ^. XJob Responsibilities:
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% s& s0 i6 Z2 N% f- q( a" YOPERATIONS
) x+ J( ]( \7 m7 C+ ^. a•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
! _( W" D% o/ f- T•        Assist in development and implementation of policies and procedures for volunteer services.
) h( C! E9 ~* `/ i$ H% @) w3 r6 m•        Maintain the volunteer files and update the database using Raisers Edge
' u1 s. J5 \9 R, \0 U' B4 |9 Q•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
# j) A0 Z/ P! H% ^1 b•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
•        Identify and implement best practices in regards to volunteer development.
•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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8 Y* R" h4 c8 G6 b9 A6 n9 B9 c* MSPECIAL EVENT PLANNING
0 m1 x' G* u: B! u* J" W•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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( O7 h5 _* Q1 O! t( I" XADMINISTRATION
) z( j2 N! u0 y4 D•        Develop and maintain job descriptions for each volunteer position
$ U$ S: B7 N1 `6 O0 h3 m, N* f•        Maintain secure volunteers files in accordance with privacy legislation
$ v+ I  i. u  _! L7 h$ W9 @, w•        Provide feedback on volunteers’ performance, as appropriate
; p9 f6 h. k- `! t" W& d( F•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
/ V. a& p/ Q5 U2 u4 n! S$ P4 ^•        Develop resource and orientation materials for Volunteer Services
! q* s( [/ T& f1 v$ w/ @•        Maintain monthly and yearly volunteer statistics for reporting purposes
$ |+ P4 a: Q' N1 B# S. Z; }3 X•        Prepare a regular monthly program report
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% X. h5 ]2 I9 O* i4 c3 }% _FINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required
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9 v2 ], c/ m% B$ V) OINTERNAL/EXTERNAL RELATIONS
+ S! `4 L# O6 ~% P! g- c•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
' v/ ]+ q+ _  c* T& G•        Follow up with correspondence to outside agency volunteers as appropriate
6 {# \8 ]8 B6 N7 C1 ~& i5 x; H•        Attend external functions such as volunteer fairs, trade shows, and special events as required

) S( K$ x0 N1 ~# t; _8 v7 ]0 GQualifications:
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•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
•        Demonstrated superior volunteer supervision skills
& s3 V6 E+ R' Q4 |8 W7 a•        Collaborative working style and excellent interpersonal skills
•        Ability to work to meet deadlines and to work under pressure
/ k/ M. M' v: V# y6 i! R•        Ability to work in a team-based environment, with cross-functional work teams on projects
•        Sound judgment and ability to maintain confidentiality
3 q0 ^! L+ ?7 P- }$ V•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
3 ^9 I% S; Y+ FEmail: recruitment@ywcaofedmonton.org
0 R  d6 i% \5 b* J- y+ {Fax: 780-425-7467
Application deadline: October 29, 2010