Volunteer Services Coordinator

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The YWCA has an opportunity for a Volunteers Services Coordinator. Volunteer Services supports a number of programs and events within the organization.  This dynamic position is an excellent opportunity for an experienced Volunteer Coordinator to make a significant contribution to the YWCA.
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This is a full-time position working 37.5 hours/week.   The Volunteer Services Coordinator reports to the Chief Executive Officer.
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; ^; `# o, C6 Q4 q/ OJob Responsibilities:

! j8 d) Q* M! n9 k2 V, U7 tOPERATIONS
  ?1 c' |) r- m/ i5 v$ @•        Responsible for the development, orientation, coordination, recruitment, screening, training and integration of volunteers into YWCA programs, services and special events.
  K! q, ?/ ?# k( u' I•        Assist in development and implementation of policies and procedures for volunteer services.
•        Maintain the volunteer files and update the database using Raisers Edge
' K; W; P) ?5 q! u) {/ B. _/ u•        Ensure that appropriate training is provided, on an on-going basis while giving volunteers opportunities to expand their knowledge, expertise and skills.
•        Develop and implement a comprehensive volunteer recognition program.
•        Measure and report on key volunteer metrics including satisfaction, engagement, turnover and volunteer hours.
7 I, {( D' I# Z6 S7 z•        Identify and implement best practices in regards to volunteer development.
$ L2 w' w$ z3 \5 k3 l•        Facilitate placement of  practicum students, and grant-funded personnel throughout the agency, in order to provide appropriate career development opportunities
•        Collaborate with other agencies to provide suitable placements for Persons with Developmental Disabilities. Orient volunteers and their support workers, schedule work-dates and provide direct supervision when required
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SPECIAL EVENT PLANNING
. e5 g% M  ?, _•        Plan and execute the Power of Being a Girl Conference, in consultation with the CEO
•        Book the venue and speakers, register participants, provide on-site logistics and complete the post event wrap up
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( q# U& @% t) d: J- Z8 tADMINISTRATION
•        Develop and maintain job descriptions for each volunteer position
; {9 U, E* @4 c( C3 s6 L•        Maintain secure volunteers files in accordance with privacy legislation
•        Provide feedback on volunteers’ performance, as appropriate
•        Ensure Human Resource policies and procedures are adhered to within the department
•        Maintain an up-to-date Policy and Procedures manual for the department and develop new policies and procedures as required
•        Ensure that all forms related to volunteer recruitment and placement are up to date and implemented throughout the agency
•        Develop resource and orientation materials for Volunteer Services
, Q: h$ f) u0 U2 I/ |' v•        Maintain monthly and yearly volunteer statistics for reporting purposes
•        Prepare a regular monthly program report

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' o, Z2 c! D8 W/ SFINANCE
•        Ensure the program operates within approved budget and be familiar with potential variances
•        Prepare volunteer statistics for grant and funding applications, for this program and other programs within the agency. Provide supporting documentation when required

INTERNAL/EXTERNAL RELATIONS
+ a8 z, `9 ?3 P; ?•        Act as liaison to the Y-Knit group of volunteers
•        Act as agency’s liaison to other volunteer organizations (e.g. Volunteer Management Group, Volunteer Alberta)
•        Follow up with correspondence to outside agency volunteers as appropriate
•        Attend external functions such as volunteer fairs, trade shows, and special events as required

Qualifications:

+ U6 @2 t( h% P% V; R2 C•        Minimum 2 years experience in Volunteer Coordination
•        Excellent organizational skills and multi-tasking ability
* P5 N, D8 Y# }/ R" q- z& j& T•        Demonstrated superior volunteer supervision skills
5 w4 x+ P. R1 i. v•        Collaborative working style and excellent interpersonal skills
# [5 k- \1 b, y7 k) _1 h0 G•        Ability to work to meet deadlines and to work under pressure
/ ^, M2 Z+ ?' A, q+ C1 ]. ]•        Ability to work in a team-based environment, with cross-functional work teams on projects
  K" A2 {; t* k- h# z. j•        Sound judgment and ability to maintain confidentiality
•        Knowledge of Raisers Edge software would be beneficial

How to apply:
Please submit all resumes to the Recruitment Coordinator:
9 \( m: r* h" A) v" V% n. p- JEmail: recruitment@ywcaofedmonton.org
4 e, Q, a* Y* x* V: n7 @( O; \Fax: 780-425-7467
- N* O( x- ~* w9 XApplication deadline: October 29, 2010