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Position: Hotel Front Desk Clerk (NOC 6435)
4 Z& F0 i9 b' g4 d* x2 t v3 WCompany: Delta Edmonton South No. 2
$ g% q6 O3 g! ^Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 7 S+ t* z* p' b/ k/ B1 ?
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits ; d& m+ Y- g1 s+ l2 o
Vacancy: 4 & W3 M+ T1 U: s. t
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Job Description:
) S9 F# V4 n, R, H6 E: z5 [- e- Checking guests in/out
6 a7 Z' ~) Z# j" }- Answering guest inquiries regarding hotel services5 B# q' x Z- n: C, [3 P
- Provide information about services available in the community and respond to guests' complaints
- u) C2 Q5 K- p- Answering telephone calls and handling/ balancing cash 0 n2 U/ l" }8 u0 e( s" W) W5 w
- Balance credit card machine
9 h* g) T4 r- {- n- F6 t, H- Maintain an inventory of vacancies, reservations and room assignments
) c* e$ v7 z8 o. z5 z7 [- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
6 u% D& k) E5 x6 Y5 f- Present statements of charges to departing guests and receive payment: k$ E& D8 s0 W8 B
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
s7 t4 M. ?7 w; u- Perform other duties as assigned by Assistant Managers 9 o5 _6 g8 B- ?9 L2 e
Skills/Requirements:
2 E* L# T9 [5 m: z8 D6 g! h* _' M- Completion of High School* s7 y3 v A2 f7 @
- Strong English communication and interpersonal skills
7 o) Z! v w' B. q- Good computer skills
4 g; }8 V( G9 _8 H! Q- Must be able to work with minimal supervision in a high pressure, high volume environment( m% k/ Z8 I# d2 x& m
- Minimum 1 year experience, strong guest service skills
- P- @8 L) A1 Z9 o1 q$ _* f- Ability to work night audit shifts and weekends - L9 O1 o8 x) f4 d) v. f
- Emerit professional certification for front desk agent is required ; {5 ~* N! w' q. J* H2 T7 E
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( U: A+ T# k7 j1 k8 E3 `Please apply in person or send resume by fax: 780-434-5298
1 q7 e: l, `9 K! rContact Person: Heidi Crites 1 t Z; j6 i* I, R$ A1 |
Title: People Resources Director |
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