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Position: Hotel Front Desk Clerk (NOC 6435)
( m; Y, W2 N4 X0 `. v KCompany: Delta Edmonton South No. 2
1 H Q' O+ F# D2 A8 ILocation: 4404 Gateway Blvd., Edmonton, AB T6H 5C2
& a. S8 ?) J: S$ S& t2 ~Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits , l+ B( a/ A" Z) p
Vacancy: 4
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Job Description:
5 k' v( c3 M" F, ^/ s2 d; B O6 `- Checking guests in/out 2 e- N f/ {$ b( x& V
- Answering guest inquiries regarding hotel services
8 V% `5 X+ X( j6 U2 e. P1 y- Provide information about services available in the community and respond to guests' complaints 8 z5 A' \! S5 z$ V& T+ R$ n
- Answering telephone calls and handling/ balancing cash 4 Z6 h4 G: t6 ]& m' _7 C
- Balance credit card machine
5 ?) B2 n$ J- {% x- Maintain an inventory of vacancies, reservations and room assignments 4 A. {# s" C' e
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems 2 o3 l% C, R6 U7 z$ J, M
- Present statements of charges to departing guests and receive payment
4 h' K& k. E; ~3 u1 e- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards
3 G# i9 v f, _. P* K! h- Perform other duties as assigned by Assistant Managers
8 P$ ^: b* l/ d8 m5 q2 t3 W" W6 X3 GSkills/Requirements:- B* b# p# W! U! J: I0 E
- Completion of High School
0 K2 k6 i' Z% T. N- N- Strong English communication and interpersonal skills
" P+ T9 G* `1 b* O- N7 i+ h- Good computer skills c. r* g& \& _; q$ O' T, h# U
- Must be able to work with minimal supervision in a high pressure, high volume environment
6 K4 p0 E) g% x, D: p- Minimum 1 year experience, strong guest service skills
# y+ o: [3 ^4 R# m$ b" }: A; D" E- Ability to work night audit shifts and weekends
3 {7 ~6 y" k. {2 y4 r2 w/ _- Emerit professional certification for front desk agent is required 1 E, W0 Y* m3 V) K! I
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; y0 w2 m( G) I. e2 Z# L' j7 w6 R9 APlease apply in person or send resume by fax: 780-434-5298 3 n+ _: [ }) q& v0 ]
Contact Person: Heidi Crites 0 q0 o x- b9 t$ S# J
Title: People Resources Director |
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