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Position: Hotel Front Desk Clerk (NOC 6435)
+ W. H* l( |* h9 f' }Company: Delta Edmonton South No. 2 8 p: [" p, R( _( ]' ]9 B
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 1 I# d5 {. p' w, d
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits
% v8 |2 W: ?# J/ r/ B. Y3 p$ }Vacancy: 4 3 H' I6 c- O* ~& j
0 V+ `; Q* G! e) V& c7 \Job Description:
) `4 V) i" \# S1 k6 _4 t. a' q- Checking guests in/out 1 e/ l4 b' U m. I; U D/ `, ~
- Answering guest inquiries regarding hotel services
6 `1 F3 L' W S- R- s( J- Provide information about services available in the community and respond to guests' complaints , C1 h! e, D5 \) i) X3 {" X F
- Answering telephone calls and handling/ balancing cash
6 E) k6 Q) w6 t3 z5 |0 a8 R' N- Balance credit card machine
4 K) J) C+ p+ ], o- P- Maintain an inventory of vacancies, reservations and room assignments
: t! W5 A4 E2 Z* t$ a a- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ( h3 c h' f& M3 L4 i9 C* y8 e
- Present statements of charges to departing guests and receive payment$ u! h5 g/ O c6 p5 {! n
- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 0 r) l& e/ X! l5 v
- Perform other duties as assigned by Assistant Managers ) ?% f7 y1 f% Z4 r4 X' Y
Skills/Requirements:& Z5 D/ c4 ?; `( e% h
- Completion of High School
: K( k/ A1 u% Z$ a- Strong English communication and interpersonal skills . T8 t% P& k7 f5 x: ] b3 n+ I r
- Good computer skills " s" ?3 J* Z9 A. a8 f4 I8 Q
- Must be able to work with minimal supervision in a high pressure, high volume environment0 N/ w9 k. X. [0 e! G4 k+ p
- Minimum 1 year experience, strong guest service skills
4 v4 F3 V0 ^' v) V k0 t- Ability to work night audit shifts and weekends
! S7 @5 A5 U, E7 v- Emerit professional certification for front desk agent is required
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: U# c9 v$ K$ Q7 D. K! @2 K
Please apply in person or send resume by fax: 780-434-5298
& \% b, L* B/ `+ hContact Person: Heidi Crites
7 D6 ?! l. V, Z2 P3 J9 rTitle: People Resources Director |
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