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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435) " y" \+ u' S( ]! K
Company: Delta Edmonton South No. 2 & h! s$ D( v* Z( }8 a5 ?1 n
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 # v: Z& P# h; ?& D1 o
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            * I% v  C' B" l) G: X# e$ x
Vacancy:  4  ! O0 v+ z: S4 ~! k
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Job Description:       
% X" ?' H! l0 A-        Checking guests in/out 5 A0 z- Q5 ^& [( F
-        Answering guest inquiries regarding hotel services; \: k! d3 J( a/ ^. Z
-        Provide information about services available in the community and respond to guests' complaints / A2 M! D3 W. E, O
-        Answering telephone calls and handling/ balancing cash 1 U6 m% B, e4 T0 a
-        Balance credit card machine ; D* }8 ]& q7 g0 ]8 q  ?+ p
-        Maintain an inventory of vacancies, reservations and room assignments * p) _6 y6 }* D, q0 ]3 y+ N
-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
) X. v( T" Z. H-        Present statements of charges to departing guests and receive payment
) r. O8 i% B  s. _: d-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 6 N) y! s! |, R5 h; z% ~! V3 y1 P1 M+ O
-        Perform other duties as assigned by Assistant Managers 4 c! c# v3 }" R1 Q, V) ^
Skills/Requirements:
9 ^2 |+ _: C! N" b-        Completion of High School
7 E2 V9 X; F! f: T' |-        Strong English communication and interpersonal skills
6 [' @) x" i0 e" x; f& M6 O9 k-        Good computer skills     
# u; u5 c8 N" Q# ~-        Must be able to work with minimal supervision in a high pressure, high volume environment4 M6 x6 b  @1 O$ d  T
-        Minimum 1 year experience, strong guest service skills . t# a+ o, s: U0 Y; [- K6 r
-        Ability to work night audit shifts and weekends 7 b2 q. h0 j' {' K! D
-        Emerit professional certification for front desk agent is required  3 j/ W4 z" P3 |) R1 ~) q
/ \* S1 j$ q5 ?& ]$ L6 t8 Q
3 ^% @  h2 i/ ]) I/ v9 F% c! R
Please apply in person or send resume by fax:  780-434-5298  
4 U# t! y+ q4 qContact Person: Heidi Crites  
9 h2 v! j' W* k% JTitle:  People Resources Director
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