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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
Position: Hotel Front Desk Clerk (NOC 6435)
+ W. H* l( |* h9 f' }Company: Delta Edmonton South No. 2 8 p: [" p, R( _( ]' ]9 B
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 1 I# d5 {. p' w, d
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            
% v8 |2 W: ?# J/ r/ B. Y3 p$ }Vacancy:  4  3 H' I6 c- O* ~& j

0 V+ `; Q* G! e) V& c7 \Job Description:       
) `4 V) i" \# S1 k6 _4 t. a' q-        Checking guests in/out 1 e/ l4 b' U  m. I; U  D/ `, ~
-        Answering guest inquiries regarding hotel services
6 `1 F3 L' W  S- R- s( J-        Provide information about services available in the community and respond to guests' complaints , C1 h! e, D5 \) i) X3 {" X  F
-        Answering telephone calls and handling/ balancing cash
6 E) k6 Q) w6 t3 z5 |0 a8 R' N-        Balance credit card machine
4 K) J) C+ p+ ], o- P-        Maintain an inventory of vacancies, reservations and room assignments
: t! W5 A4 E2 Z* t$ a  a-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems ( h3 c  h' f& M3 L4 i9 C* y8 e
-        Present statements of charges to departing guests and receive payment$ u! h5 g/ O  c6 p5 {! n
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards 0 r) l& e/ X! l5 v
-        Perform other duties as assigned by Assistant Managers ) ?% f7 y1 f% Z4 r4 X' Y
Skills/Requirements:& Z5 D/ c4 ?; `( e% h
-        Completion of High School
: K( k/ A1 u% Z$ a-        Strong English communication and interpersonal skills . T8 t% P& k7 f5 x: ]  b3 n+ I  r
-        Good computer skills     " s" ?3 J* Z9 A. a8 f4 I8 Q
-        Must be able to work with minimal supervision in a high pressure, high volume environment0 N/ w9 k. X. [0 e! G4 k+ p
-        Minimum 1 year experience, strong guest service skills
4 v4 F3 V0 ^' v) V  k0 t-        Ability to work night audit shifts and weekends
! S7 @5 A5 U, E7 v-        Emerit professional certification for front desk agent is required  
& B: V5 R/ q0 g) _: x/ Y4 `* V, f. l  }3 k8 p" G
: U# c9 v$ K$ Q7 D. K! @2 K
Please apply in person or send resume by fax:  780-434-5298  
& \% b, L* B/ `+ hContact Person: Heidi Crites  
7 D6 ?! l. V, Z2 P3 J9 rTitle:  People Resources Director
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