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[招聘信息] 招聘 Hotel Front Desk Clerk

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发表于 2010-10-8 09:27 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
Position: Hotel Front Desk Clerk (NOC 6435)
4 Z& F0 i9 b' g4 d* x2 t  v3 WCompany: Delta Edmonton South No. 2
$ g% q6 O3 g! ^Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 7 S+ t* z* p' b/ k/ B1 ?
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits            ; d& m+ Y- g1 s+ l2 o
Vacancy:  4  & W3 M+ T1 U: s. t
6 U6 f' Q: f7 G8 Y, f2 l
Job Description:       
) S9 F# V4 n, R, H6 E: z5 [- e-        Checking guests in/out
6 a7 Z' ~) Z# j" }-        Answering guest inquiries regarding hotel services5 B# q' x  Z- n: C, [3 P
-        Provide information about services available in the community and respond to guests' complaints
- u) C2 Q5 K- p-        Answering telephone calls and handling/ balancing cash 0 n2 U/ l" }8 u0 e( s" W) W5 w
-        Balance credit card machine
9 h* g) T4 r- {- n- F6 t, H-        Maintain an inventory of vacancies, reservations and room assignments
) c* e$ v7 z8 o. z5 z7 [-        Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
6 u% D& k) E5 x6 Y5 f-        Present statements of charges to departing guests and receive payment: k$ E& D8 s0 W8 B
-        Promote and maintain a safe and healthy work environment adhering to Occupational Health and  Safety Standards
  s7 t4 M. ?7 w; u-        Perform other duties as assigned by Assistant Managers 9 o5 _6 g8 B- ?9 L2 e
Skills/Requirements:
2 E* L# T9 [5 m: z8 D6 g! h* _' M-        Completion of High School* s7 y3 v  A2 f7 @
-        Strong English communication and interpersonal skills
7 o) Z! v  w' B. q-        Good computer skills     
4 g; }8 V( G9 _8 H! Q-        Must be able to work with minimal supervision in a high pressure, high volume environment( m% k/ Z8 I# d2 x& m
-        Minimum 1 year experience, strong guest service skills
- P- @8 L) A1 Z9 o1 q$ _* f-        Ability to work night audit shifts and weekends - L9 O1 o8 x) f4 d) v. f
-        Emerit professional certification for front desk agent is required  ; {5 ~* N! w' q. J* H2 T7 E

4 Q# O& Q/ e8 q2 n" d' a& W" T
( U: A+ T# k7 j1 k8 E3 `Please apply in person or send resume by fax:  780-434-5298  
1 q7 e: l, `9 K! rContact Person: Heidi Crites  1 t  Z; j6 i* I, R$ A1 |
Title:  People Resources Director
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