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Position: Hotel Front Desk Clerk (NOC 6435) + z" E/ E0 ?* L" L |7 ~+ u1 J5 j7 [
Company: Delta Edmonton South No. 2 $ v1 h+ H! @; `( Z- d" ?
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 6 h* U7 o8 g/ U5 f2 O5 r! W0 S
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits & @& t3 k: |9 `
Vacancy: 4
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Job Description:
; M1 C% l) x& G9 M- Checking guests in/out ) O0 X+ J C: |6 h Y4 L- f, S1 e, Z# A
- Answering guest inquiries regarding hotel services
" s# s5 ]( i1 S; D! J. G# z- Provide information about services available in the community and respond to guests' complaints * T9 z9 N: X, r( J6 b
- Answering telephone calls and handling/ balancing cash % ~' T ~( ~0 m0 x
- Balance credit card machine
7 x I. `8 B) _( s: Z1 w1 L2 L- Maintain an inventory of vacancies, reservations and room assignments
4 [* }& d A0 X: C8 |% J2 C- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
2 g( H/ t$ \3 T& u g' m/ |- Present statements of charges to departing guests and receive payment
9 E6 F3 N6 f# r' P1 k/ t- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards , B8 G3 G" I8 ^/ [; E8 Q
- Perform other duties as assigned by Assistant Managers / b6 P+ G. x }& ~. f" s" ^/ }# I/ ^0 H
Skills/Requirements:8 @ r6 D+ [& ^& y) F u8 V
- Completion of High School
' u- y& P' z; `0 D& {- Strong English communication and interpersonal skills
; t! w n, g* L& v5 d9 U- Good computer skills ) j- l' u; a) W6 D# ]6 S
- Must be able to work with minimal supervision in a high pressure, high volume environment, E/ J2 [5 k2 P1 \4 c0 N) {
- Minimum 1 year experience, strong guest service skills 8 k1 Z. V! `: l& j, h# j
- Ability to work night audit shifts and weekends ) a J" ]# R$ F, A/ }. \& U7 m
- Emerit professional certification for front desk agent is required 0 _: n3 b' ^7 X9 ?% \1 V; @' H
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" T/ L& ~0 a' }. ^. a3 G/ dPlease apply in person or send resume by fax: 780-434-5298 % r3 Q$ x) H6 h) V# p- X) g
Contact Person: Heidi Crites
4 J; K8 `! f/ K: s3 A4 _3 _Title: People Resources Director |
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