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Position: Hotel Front Desk Clerk (NOC 6435) " y" \+ u' S( ]! K
Company: Delta Edmonton South No. 2 & h! s$ D( v* Z( }8 a5 ?1 n
Location: 4404 Gateway Blvd., Edmonton, AB T6H 5C2 # v: Z& P# h; ?& D1 o
Wages: $14.27 per hour, 40 hours per week, shift work including evenings and weekends, group insurance benefits * I% v C' B" l) G: X# e$ x
Vacancy: 4 ! O0 v+ z: S4 ~! k
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Job Description:
% X" ?' H! l0 A- Checking guests in/out 5 A0 z- Q5 ^& [( F
- Answering guest inquiries regarding hotel services; \: k! d3 J( a/ ^. Z
- Provide information about services available in the community and respond to guests' complaints / A2 M! D3 W. E, O
- Answering telephone calls and handling/ balancing cash 1 U6 m% B, e4 T0 a
- Balance credit card machine ; D* }8 ]& q7 g0 ]8 q ?+ p
- Maintain an inventory of vacancies, reservations and room assignments * p) _6 y6 }* D, q0 ]3 y+ N
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
) X. v( T" Z. H- Present statements of charges to departing guests and receive payment
) r. O8 i% B s. _: d- Promote and maintain a safe and healthy work environment adhering to Occupational Health and Safety Standards 6 N) y! s! |, R5 h; z% ~! V3 y1 P1 M+ O
- Perform other duties as assigned by Assistant Managers 4 c! c# v3 }" R1 Q, V) ^
Skills/Requirements:
9 ^2 |+ _: C! N" b- Completion of High School
7 E2 V9 X; F! f: T' |- Strong English communication and interpersonal skills
6 [' @) x" i0 e" x; f& M6 O9 k- Good computer skills
# u; u5 c8 N" Q# ~- Must be able to work with minimal supervision in a high pressure, high volume environment4 M6 x6 b @1 O$ d T
- Minimum 1 year experience, strong guest service skills . t# a+ o, s: U0 Y; [- K6 r
- Ability to work night audit shifts and weekends 7 b2 q. h0 j' {' K! D
- Emerit professional certification for front desk agent is required 3 j/ W4 z" P3 |) R1 ~) q
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Please apply in person or send resume by fax: 780-434-5298
4 U# t! y+ q4 qContact Person: Heidi Crites
9 h2 v! j' W* k% JTitle: People Resources Director |
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