ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

8 T$ m4 o% E+ m: Z* J9 m. T0 WJob Description
& [* x. a, f# A% K' G( p5 [-Answer multi-line phone calls professionally, politely and directing the calls correctly.
; G5 N6 {' t7 m5 P' z0 |+ P-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
-Train and supervise volunteers at front counter or reception

9 [( ]! b( r0 y4 cQualifications:
( H+ t9 G, `6 a. p: g, I" z-High school diploma or above, two years or more related work experience
( v# [; t6 p) h! Z) t-Exceptional customer service skills, ability to handle multi-task requirement
-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
0 w8 `8 `  S" R7 {& k-Requires police security check at the expense of employee and child welfare check
: Q  Y6 N8 x6 Z$ x  }. w
$ K+ P; M8 U+ l7 q' JDetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
Note: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.