ASSIST Community Services Centre - Receptionist/Immigration Services Worker

ASSIST

Employment Opportunity

Position Title: Receptionist/Immigration Services Worker (Temporary position for Maternity Leave)
Term: 1 year contract
8 G% w1 f& C1 W1 L% w" j' c% `& ]Hours of Work: Part-time: 21 hours per week
Closing Date: October 5, 2010

6 c7 w9 q: t. R! k: ]  {$ t; tJob Description
-Answer multi-line phone calls professionally, politely and directing the calls correctly.
* {1 V* K) F& O: O-Assist with providing counter services and act as relieve to the other Immigrant Services Worker
-Reports to the program manager and provides clerical support to all members of the ISP team
-Helping Immigrants with Language Barriers to interpret and explain English letters, pamphlets, notices in Cantonese or Mandarin as requested by the client
: j( {' {0 Y- ^5 C( E-Train and supervise volunteers at front counter or reception

Qualifications:
4 j; n7 E9 P% u& k% i- \-High school diploma or above, two years or more related work experience
, B% c# J) H# {-Exceptional customer service skills, ability to handle multi-task requirement
( O! i" ^/ W% M: {+ s+ I  u-Works well under pressure, ability to work well independently as well as in a team
-Good oral and written communication in English and Chinese (Mandarin and Cantonese) and willing to learn one of the Chinese dialects if only proficient in one
-Requires police security check at the expense of employee and child welfare check

5 e" U3 i' \* p% M# ODetailed job descriptions are available at www.assistcsc.org. Please submit resume and cover letter to: Rachel Pu, Program Manager @ASSIST Community Services Centre via fax: (780) 424-7837 or email to: Rachel.pu@assistcsc.org or in person/mail to ASSIST office.
7 z0 N; L4 ^" s6 ANote: We thank all applicants for their interest, however, only candidates invited for an interview will be contacted.  No phone calls please.