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) v' R' q1 W- t, Y! h8 [5 z& C, ^Position: IT Small Systems Specialist " I2 l2 m/ f: e' [! d' m) T; w
Reports to: IT Manager
4 U7 D4 |2 C# K nLocation: SYSCO Edmonton
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Position Summary:! s% g$ C) s) @
The IT Small Systems Specialist will be responsible for providing day to day technical support for SYSCO Edmonton. Responsibilities will include equipment management and support, basic network support and troubleshooting.
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Responsibilities:
9 j( r: ?9 P' p. t7 g. M3 ~§ Provide high level of customer service to internal customers
" E; Y# H/ V% u {§ Provide small systems technical support; troubleshoot problems and either resolve them independently or coordinate third party involvement in resolution
! \) l, t! K, N2 t9 R; J: Z- W§ Hardware and software installation, configuration and implementation4 ^! ?4 d/ n2 a
§ Ensure software and hardware standards and other policies are adhered to at all times$ A0 t: D0 v3 ~% V
§ Liaise with Corporate IT Helpdesk' M4 o; @8 p1 Q9 \/ V. [1 w
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert
1 p. y% t1 G T5 a" K3 Q' m§ Develop and maintain good working relationships with internal and external parties3 H5 W) \. B1 T2 ~) K! N% p
§ Special projects as required$ X* s( p x, J' H
§ May be required to provide after hours pager support for emergency trouble calls' e7 v' `% m$ O$ A5 M# r2 P
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Qualifications:
+ l6 e9 m8 o7 W# w$ \§ University or College degree in Computer Science and at least 2 years of related work experience- M4 k. J$ a v
§ Strong interpersonal skills with the ability to work with others and work under minimal supervision. h$ y$ Z) X7 |1 @
§ Fundamental commitment to customer service
, _2 _2 ~0 E+ s! ], h( G/ t: |$ X+ O§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues* g( M) u1 n% u/ p/ b$ f
§ Proven knowledge of Dell, IBM, Xerox and Lexmark hardware
+ o/ X9 u" c0 R/ e; U0 r§ Experience installing, supporting and troubleshooting client desktop software
' v$ a0 K1 \ [" G. o" I§ Demonstrated ability to troubleshoot, install and support computer users with Windows 98/NT/2000/XP in a domain environment, Ethernet, TCP/IP, routers, switches, concentrators, Network Management tools (e.g. virus protection, server monitoring) and with Xerox and /or Lexmark printer problems$ ^ N* ?; b, K4 d$ S; u: a. n2 ?
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Closing Date: September 16, 2005: }3 S* p" X2 \3 R# ?
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Interested applicants should forward a cover letter and résumé to:* E! D# B" M z$ g2 e* _& l/ D
Beverly McIntosh, Human Resources Coordinator7 ^/ y; ~$ J8 |. [; a6 K. S
Fax: 780-451-3546
1 a% Q7 a9 S7 M/ ^6 oEmail: HR.Edmonton@sysco.ca5 y+ G9 \/ b4 x4 U! h0 ?
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- O, j" v! L XPosition: IT Manager 2 v( W/ J+ U# a7 Z5 f
Reports to: Director of Finance & Administration 4 k( E9 c3 @1 _# h* p
Location: SYSCO Edmonton2 M. b* ~" y$ Q h; Q. _1 F' V
, ?: M4 p2 r2 ~Position Summary:
5 L7 k' m J' X' t% J) R" a; DThe IT Manager will provide hands on management of all aspects of the local IT operations for SYSCO Edmonton - managing the information systems on a cost effective basis while ensuring user demands are met. This person will work closely with the SYSCO Canada Corporate IT group (located in Calgary and Toronto).
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Responsibilities:% ^2 R8 m: ?1 @3 |! R/ O; n2 N- P5 |
§ Manage a stable local IT environment
4 b; ~1 j3 X. n: [§ Manage and coach staff in IT group
' c4 M% I# u# [2 w \& x) ^§ Oversee and provide small systems technical support) o! j3 X- w! ^; c- k( u
§ Reporting to the Director of Finance and management on a monthly basis on status of IT projects and initiatives) b1 _2 y- G* P ]" \6 x5 I
§ Work with auditors (internal and external) – respond to requests, prepare response to audit reports
8 F( x& U) U) A§ Hardware and software configuration and implementation
5 L4 j$ I" O- M/ Y§ Manage and track all technology assets including ensuring that all software licenses are documented and adhered to8 U: r. i$ s5 j4 e/ `4 c
§ Ensure software and hardware standards and other policies are adhered to at all times% B5 s9 F! `4 {# ?5 e
§ Perform network administration at the domain level; managing user accounts and network access1 {) R) ?& e5 W1 A' y$ `
§ Develop and maintain backup and restoration procedures; }4 h q9 g5 M, _. o" y, a
§ Develop and track IT budget as well as IT capital spending plan. R9 ^, _% V- c' z6 w
§ Liaise with Corporate IT Helpdesk+ l# b/ r: L ^, S
§ Become familiar with in-house software applications (AS/400, EXE/warehouse management system, SOS, VRFS, Impromptu, Lotus Notes & others) with goal of becoming in-house expert9 E' c2 b% T8 U
§ Provide technical and procedural recommendations to management
# z: d" E) O1 d$ j$ A V. j8 D§ Manage user ID request and approval process in conjunction with Director of Finance% z4 b3 o6 @: ^5 n. M' }0 Z. y& v6 R
§ Implementation and support of small systems technology initiatives in conjunction with SYSCO Canada IT- @# _1 b, R9 H& J+ P, m2 [ o
§ Coordinate and support end user training: F& u$ Z2 J v# V
§ Develop and maintain good working relationships with IT related suppliers and service providers! n+ R, _. d! u! R7 K% W$ x
§ Collaboration on development of internal intranet and external website maintenance# {! k/ c) H6 F, H3 X: c. B0 H1 R$ B. p6 Z8 T
§ Manage all printers in the building% H$ Q; I1 _3 q
§ Special projects as required0 D) K7 a% n/ Q
§ May be required to provide after hours pager support for emergency trouble calls
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: x8 [( f- D! q4 tQualifications:2 r. S" B4 M4 p3 b" X. D8 {3 i& w
§ University or College degree in Computer Science and at least 5 years related work experience
8 I' }# \! k8 p) L6 t. Q; V8 _# i§ Excellent leadership and organization skills+ |; y) w+ L7 h
§ Able to manage a local IT environment while working within a Corporate IT structure at a national level+ Y# H* {1 W' ^3 S& e
§ Strong interpersonal skills with the ability to communicate at all levels within an organization
9 y* J2 g% x3 e) b+ r§ Strong small systems technical support experience
# F- h4 O" m3 U2 ^§ Fundamental commitment to customer service and process improvement
4 R8 M% [2 d, o§ Excellent problem solving and troubleshooting skills and the ability to work on multiple issues7 v% X% A1 |% y- }
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Closing Date: September 16, 20052 t7 ^- L8 K, M" L0 O$ [5 z
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Interested applicants should forward a cover letter and résumé to:( i8 L/ U- _6 j b7 y a* s
Beverly McIntosh, Human Resources Coordinator6 i: M# P, [, f/ ]$ _; n5 X
Fax: 780-451-3546
3 r6 _1 d: b# w8 k) o; @Email: HR.Edmonton@sysco.ca$ X* O; p C$ e
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发表于 2005-9-8 17:35
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发表于 2005-9-11 21:42
