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发表于 2010-2-24 01:19
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丰田承认换踏板不一定能全部解决加速问题
, c. _# V( D, [- yBy LARRY MARGASAK and KEN THOMAS
% |. M5 @+ ?( y) }Washington (AP) -- The president of Toyota's U.S.' g$ W1 h9 R4 T+ w
operations acknowledged to skeptical lawmakers on Tuesday that% n1 ~/ m6 a% e/ Z# E
the company's recalls of millions of its cars may "not totally"
) K+ l2 ?- k; K. B* ~0 fsolve the problem of sudden and dangerous acceleration.
& {4 |6 f: N w c"We are vigilant and we continue to look for potential
$ U9 p, H4 _8 o- icauses," Toyota's James Lentz told a congressional panel.
; |% l' l9 w1 W: M3 }# S u7 LHowever, he repeated his company's position that unexpected
/ z$ L! u$ P2 Q6 Nacceleration in some of the company's most popular cars and% b- O B1 W$ y
trucks was caused by one of two problems -- misplaced floor6 |$ Y. X1 \; S' y) I
mats and sticking accelerator pedals.
" f- w. i& M% dHe insisted electronic systems connected to the gas pedal
& T# H* K( e0 b1 t5 z5 }and fuel line did not contribute to the problem, drawing sharp
) D* T, ` U* S3 l7 i i' fcriticism from lawmakers who said such a possibility should be
+ \4 J* R& }" rfurther explored -- and from a tearful woman driver who could
, g5 ]" W7 P- w9 @8 C# h0 anot stop her runaway Lexus.9 ~' u) [8 S4 r8 ]8 ~( M
"Shame on you, Toyota," Rhonda Smith, of Sevierville,
3 E6 l6 y, Y! S6 I& B6 tTenn., said at a congressional hearing. Then she added a second0 f Q! Q& X! M. |4 J* p
"shame on you" directed at federal highway safety regulators.; [2 u7 l) j" ]
Texas Republican Rep. Joe Barton cautioned his colleagues
# D/ Y9 n" j' E% z4 x1 X* p% O9 Cearly in the hearing against conducting a "witch hunt" and said
- v. Y& Z: V% z6 {; q( Z' u"We don't want to just assume automatically that Toyota has
0 S0 o2 Y4 j5 m6 ]7 i1 N4 Pdone something wrong and has tried to cover it up." But midway3 ~/ h( g' l" M
through Lentz's testimony, Barton said of Toyota's
! d' w1 X" F8 n7 J* l' Iinvestigation of the problems: "In my opinion, it's a sham.". \! H9 f$ c9 Z% v# ^9 d$ O7 A& K
Lentz said the company had not completely ruled out an
" P! f u' ]9 E. G; celectronics malfunction and was still investigating causes of# V2 J0 }) T, Z) H6 j8 v& V
the sudden acceleration. Still, "We have not found a7 i1 n, N1 W8 z0 _- j( Q( t# o
malfunction" in the electronics of any of the cars at issue, he7 D9 [2 q. U/ W- o
said.
. k6 k( A* |; C/ n* `0 u2 u. CAs to Smith's harrowing story, "I'm embarrassed for what
1 ]1 L/ H6 k1 [! Uhappened," Lentz said. "I want her and her husband to feel safe( N# K# ]3 ~- p0 m5 x2 \
about driving our products," Lentz said.
/ r( I+ p. ~2 ?" PThree congressional panels are investigating Toyota's% M: Q' |& \' Z- B* Z- i
problems, which affect a huge number of Americans. Toyota has
! `+ [$ b: r1 D9 D+ r- [3 J* }recalled some 8.5 million vehicles worldwide -- more than 6
5 b9 d3 `7 [4 z* c$ Cmillion in the United States -- since last fall because of
' W5 ~* x. ], F, ?- q) @unintended acceleration problems in multiple models and braking
: R' G' x4 |% m; d8 F7 J' Xissues in the Prius hybrid. It is also investigating steering" k0 d# ~/ B# G) t
concerns in Corollas. People with Toyotas have complained of
7 z$ i c1 v6 @' m6 O1 ctheir vehicles speeding out of control despite efforts to slow
' Z9 _/ ~& f) `/ ]1 h% c& Z8 \4 Ddown, sometimes resulting in deadly crashes. The government has
5 J* g g& r, lreceived complaints of 34 deaths linked to sudden acceleration
0 W' b# b8 [! |" W9 hof Toyota vehicles since 2000.3 _" v7 ?6 N* [( J9 b% v. W4 Q3 Y
Lentz, who choked up while discussing the death of his own
5 w- R& ?( n$ S" J4 C lbrother more than 20 years ago in a car accident, said he
9 i3 H# M3 n& W- `- Tunderstood the pain.0 `. d& E- }6 P, T$ V1 h
"I know what those families go through," he said.
3 |+ `8 B* m7 t4 M5 B1 \Lentz has said in the past that he was confident Toyota's
+ C; |" t" O; n1 z# v7 X. q& |fixes on the recalled vehicles would correct the problems.' P$ X' L. U3 U* Z; _3 y
But when pressed by Energy and Commerce Committee Chairman$ D+ n7 L, e, I+ ?5 u2 G
Henry Waxman, D-Calif., on whether the two recalls Toyota put
+ z1 ~+ s& ?# Y4 x# i* [in place to deal with the issue would completely solve it,) }/ p$ s( V; Z- W( p: D
Lentz replied: "Not totally."
* q! R1 M/ b/ S y9 z$ XStill, he said chances of unintended accelerations were
2 n: u; h3 F# n; s6 y3 y"very, very slim" once the recall was complete. Lentz also said
' J4 m: e$ A* |% B; w( OToyota was putting in new brakes that can override the gas* ~. r( C' N: d9 u/ x
pedal on almost all of its new vehicles and a majority of its
$ h6 m8 A _; j; y* U3 b4 T+ o% Evehicles already on the road.& G. J' u: W, G* C8 }$ K5 w. w
Meanwhile, Toyota president Akio Toyoda, who will testify# r6 c! h, R/ K$ L
before a separate panel on Wednesday, said he took "full1 N, E: a* A, K; ~! K+ ^
responsibility" for the uncertainty felt by Toyota owners and6 x* ~ i% p6 c% y3 R
offered his condolences to a San Diego, Calif., family who were* E/ ~/ t* q0 N* q' A
killed in late August, reigniting interest in the problems.
" K6 \9 T& s ] ^, w" w U: {"I will do everything in my power to ensure that such a h* j8 j" P, s' C2 L% @, O+ J1 ?8 K
tragedy never happens again," Toyoda said in prepared testimony
2 T* k/ F7 |! @8 ?6 W" P. Zfor Wednesday's hearing to the House Government Oversight
$ N5 `9 \& ?6 }( s. E3 KCommittee. "My name is on every car. You have my personal a5 D6 N& `* _- P5 b& E% n
commitment that Toyota will work vigorously and unceasingly to
3 j) O d1 a, u7 grestore the trust of our customers."& X& s8 ]& O7 v6 C- Z% y' A
Lawmakers heard a brief, but riveting, deion from
8 v2 |' O/ N9 u7 j4 {8 t) h& }& nSmith, the Tennessee woman whose Toyota-made Lexus suddenly- a, q2 E) f! t, }
zoomed to 100 miles per hour as she tried to get it to stop --
1 ^" A+ ]/ T4 |& @0 ishifting to neutral, trying to throw the car into reverse and2 ]8 D) k3 _) i; h* J* r
hitting the emergency brake. Finally, her car slowed enough
5 J# [, q% z, D+ xthat she was able to pull it off the road onto the median and/ r0 I2 s; s$ C/ @0 x- S, R! P5 K3 M
turn off the engine.+ e' m4 t6 v: U: y. P! d
Fighting back tears, she described her nightmare ride of
# p: G, D! V6 oOctober 2006, calling it "a near death experience."
; J0 o1 Q5 ^9 y9 e9 ~0 Y"After six miles, God intervened" and slowed the car, she
; A- z) h0 [& n" @. T" ~4 t, esaid. She added that it took a long time for Toyota to respond# {0 ~9 J. k- W, z# H
to her complaints.
+ P5 P+ W. j+ {' m+ [In an often contentious full day of testimony, lawmakers
) ~6 l/ d9 g, W) _returned again and again to the question of whether electronic! D* p* O+ c. a1 b/ \+ p; H
malfunctions may have contributed to the speeding cars.
+ |' @* U3 ?$ m: V"We are confident that no problems exist with the electric9 q- ?/ ~( ^$ }+ A2 X! p
throttle control system in our vehicles," Lentz said. He cited- Z/ U5 Y# |# r# N9 x
"fail-safe mechanisms" in the cars that were designed to shut/ e( b7 Z. K& |9 m+ ]) w
off or reduce engine power "in the event of a system failure."# U3 t9 C4 k( g2 l3 P6 H
Transportation Secretary Ray LaHood told the panel in6 p6 x* r* B" G5 f, z3 U# O
prepared testimony that possible electronics problems were1 z7 I6 e G& \5 H
being looked into by his agency. He said the company's recalls
0 i c0 B. G" t( B/ j4 ywere important steps but "we don't maintain that they answer
8 C2 z6 i" y) S1 U7 R+ `every question.", j) g$ w$ |7 J4 g7 o
Toyota hired a consulting firm to analyze whether
& o: g7 Y0 ?/ u- F l) d/ relectronic problems could cause unintended acceleration. The
7 a- _' L: {" b i5 N8 Z* n, `firm, Exponent Inc., found no link between the two. But
! v- \1 ^4 s/ P. Icommittee investigators said the testing studied only a small' y! A4 Z8 N. y3 z0 l
number of vehicles+ K) ^4 N: V+ R. j, `& \) u
Tracking down an electrical problem can be far more
& x/ i" T5 S/ B3 z4 S! {difficult, expensive and time-consuming than finding a
% \" |, w0 j. x4 Ymechanical problem. Electrical problems can have more than one
" [3 w6 Y+ S% Osource, and they can come from inside or outside the car.: u2 u/ H# ~: J; e' ]
Mechanical problems often leave clues such as physical damage,
) Z/ i9 S; u5 }' o! } |where electronic troubles can be hidden in software or leave no
! l. [4 z) ^" T$ r6 J5 ltrace at all.1 ~- Z5 v9 c( N$ b! e% X: S3 m* M
House investigators who reviewed Toyota's customer call
' ? ?; t8 q& Y; v7 H5 Hdatabase found that 70 percent of the complaints of sudden. r6 T4 J& M0 ^' m" o9 [
acceleration were for vehicles that are not subject to the
, {: i6 G" T9 arecalls over floor mats or sticky pedals.' b0 e. O" ^! c/ A/ Q2 E
Rep. Bart Stupak, D-Mich., chairman of the subcommittee,1 U8 ?- t" b! m- I( v* f0 J
said Toyota "misled the American public by saying that they and# {% e$ L- g, i
other independent sources had thoroughly analyzed the1 j# O! Q5 E) l( S% M1 _
electronics systems and eliminated electronics as a possible
3 I Z1 z; P9 P! w! H# H& m) ]cause of sudden unintended acceleration when, in fact, the only8 O2 [* w4 u B; C' D, N M- B& F+ h
such review was a flawed study conducted by a company retained. p) ]) g0 M! c$ t3 d
by Toyota's lawyers."# Q# u9 w/ b6 V1 G7 n. b
Lentz apologized anew for the company's slow handling of' i* [) m$ ~; b. Z, q% _
problems. "We have not lived up to the high standards our# T% j* h$ ^! g0 x1 }1 m* V
customers and the public have come to expect from Toyota," he+ r; a; u6 D _/ l
said.
; z4 F6 N" w0 k1 j) C( ~"Put simply, it has taken us too long to come to grips with
5 F! m6 y" f/ ?( D6 m: Oa rare but serious set of safety issues, despite all of our
. _ y& }) s7 K3 L8 R/ xgood faith efforts," said Lentz, president and chief operating
, b! Q/ p8 K6 z" _. H, [officer of Toyota Motor Sales USA. Inc.$ P9 h1 n: ` E2 U( s: N
Separately, among hundreds of Toyota dealers lobbying
, G% j9 S( @. m. {' o% l# M4 {members of Congress Tuesday, there seemed to be widespread6 } c& u) i* s8 }3 q( i
rancor toward a federal government they view as picking on the
! }) H/ T& ?: n. z1 V Hautomaker, at least in part because of the government's7 F1 R0 ?7 L$ |/ t; K4 \$ O
investment of billions of dollars in General Motors and( z3 J, ]1 ], ?& B( S8 b1 ^
Chrysler.$ K4 G3 k5 L" l2 p
"That's hard for me as a citizen to understand why my tax
/ O6 z" ~( o( i! e- i; t! R) wdollars are going in that direction," Paul Atkinson, a
1 M: D. z5 T2 \" x2 A; uHouston-area Toyota dealer, said at a news conference that also
& X4 v- P: Q' h8 M0 D9 lserved as a pep rally for the visiting dealers. "To compete0 s$ W, B# p0 k' T6 f" }
with the government as an individual entrepreneur is pretty3 u" i& i3 H0 U& u
tough."3 R {% r9 S; x: K8 s
---! ?0 P. B8 J* f2 ?3 |2 b e& p
Associated Press writers Alan Fram, Stephen Manning and Tom7 Q: B) C, p% `* y5 N4 X
Raum in Washington and Tom Krisher in Detroit contributed to% n, |4 u0 {8 }* o
this story.0 I5 D1 V& t5 a
3 m9 K: r# q7 V1 d0 ]
-0- Feb/23/2010 21:04 GMT |
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