Receptionist

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Receptionist
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5 ^# `# z1 G- MThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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Reception
9 d% b" {5 f7 L: U$ r; M•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
$ Z$ K7 U% O) O( F0 E1 [* B& q5 h% s•        Receive and distribute mail and deliveries
1 W! a5 I% e$ S! v: v' L" Y4 `' ^•        Arrange courier services for all departments
# g" f; V3 l6 N•        Oversee Y-Knit program; provide support to its volunteers
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/ Z- h; o$ V% F/ Z" `; v- j  |$ t! UAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
8 H6 G( x1 p4 N% U•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
  ^; [& N% |1 s7 @' o8 r•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
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Registrar
9 D+ I% F" c" W) s% v1 w) A•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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4 |+ Z1 q% m7 m6 v6 n9 D( cQualifications:
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$ R# k# Q/ ]' H' Q: [: u  F•        Minimum 2 years office experience in areas related to office reception, and office procedures
. o* B! ?! v% a) u# }•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
' S; H9 w8 c& W•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
/ H% B6 l6 D+ [8 u- ^6 Y# m•        Strong customer-service skills
' [8 z' O! l4 v" q9 I" V+ G3 s( z•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently
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1 L2 W$ r) E% N4 B4 QClosing Date: July 13, 2009

% d# m4 t7 G) X5 R& }Please forward your resume to:
+ {) ~! _$ `8 GYWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
; N. o* d1 Q# Y! ^& J2 YFax:  (780) 425-7467

& w9 a3 d* t1 F! @, c1 i9 U! ~Telephone:  (780) 423-9922
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Website:  www.ywcaofedmonton.org