Receptionist

又见炊烟

Receptionist

' X) j$ k7 A7 u- y% lThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

( J" C# D) b6 o, z4 e6 lJob Duties/Responsibilities:

Reception
" }) q/ x( k! x, x# f  V•        Greet and provide assistance to incoming visitors
; Q: F3 p' p1 K% x•        Answer multi line telephone system
; [, }5 o7 x8 j7 |6 y/ Y•        Receive and distribute mail and deliveries
. `7 Y9 n# u/ g•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
9 ~/ L. p' U0 g
8 @$ W) _) s# S4 R' Z$ eAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
2 q6 \  w3 _4 F9 H- x4 g# c•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
6 o7 B9 U% t9 w+ ]8 I" p•        Create monthly staff bulletin and prepare for distribution
•        Assist Business department with weekly bank deposit and processing         payments
. @/ v' l% o9 B•        Assemble and forward information packets as requested

4 @% W- H1 e% E8 ~Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

$ ]) Z; x) E& X
Qualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
7 F& ]7 W, Q$ q( N  x  H, o•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
+ Q& i5 k7 f+ q! ~) j- i•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
6 w4 C3 q& F( H3 O•        Able to work independently
  M! y% I+ t- E9 v) `
, [- P% R7 t# ^4 h4 dClosing Date: July 13, 2009
9 h2 I. e6 Y* E+ T5 Y' \
: Z) e3 o) M" z: a; L$ t) ?- IPlease forward your resume to:
. y( G! ^6 M  C6 E, lYWCA Edmonton
& _- \4 h6 d, q& X2 Z* K  O: k7 zRecruitment Coordinator
! D  B* d) d& v100, 10350 – 124 Street
+ K" W$ u+ [5 j) _, f0 A! G( sEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
& L  b) _7 H8 J" T
; V& |, f1 B, k. bTelephone:  (780) 423-9922

9 C# F. S: z: SWebsite:  www.ywcaofedmonton.org