Receptionist

又见炊烟

Receptionist
) O/ t3 ]4 T1 f
The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
; H% C  N2 X# ~& a
Job Duties/Responsibilities:

Reception
•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
9 @2 h1 J9 r7 }6 R•        Receive and distribute mail and deliveries
" n( N8 b0 e. q2 j6 R3 `' s•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers

. [- g" N1 e5 X5 wAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
/ O7 G9 M3 o0 {4 k4 w7 p+ e•        Update and maintain databases as assigned, including those for Fund         Development and Administration
/ u$ n8 b5 X/ x, @4 Z•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
9 N, @4 |3 W8 E0 X, r, w•        Assist Business department with weekly bank deposit and processing         payments
+ G8 o: X( W( d% B1 j! m5 o6 @•        Assemble and forward information packets as requested
5 h; m2 L! R9 x" P3 W- Y4 b
Registrar
•        Accept and process registrations for participants or attendees at various special events and staff training
2 H1 H. x- P$ c7 y# m•        Process payments for ticket orders and registrations
3 b1 H! w) S( Y  M1 L& _•        Assist YoWoChAs Outdoor Education Registration as required
& ?# O0 C, |+ m: M

Qualifications:

7 C# P* g% h7 e" E! U•        Minimum 2 years office experience in areas related to office reception, and office procedures
& m* T% q! `9 ?8 W& Z* \4 h•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
& ^4 O0 v5 b3 b# {& c7 |•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
% o4 T6 h$ I: d•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

& y3 G" e/ ^% C& c# ~9 K2 {Closing Date: July 13, 2009

Please forward your resume to:
3 O3 @  t6 |8 x/ u+ _YWCA Edmonton
% ~9 U7 @% V, ?" y9 k# U7 U3 ]% pRecruitment Coordinator
3 g* j- N& u$ O. l& ]100, 10350 – 124 Street
  {  b- ]. h( z- VEdmonton, AB
T5N 3V9

E-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
, \5 C$ S: Q3 x0 i' ]
Telephone:  (780) 423-9922

1 ^& x7 f! B4 G) F: C9 dWebsite:  www.ywcaofedmonton.org