Receptionist

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Receptionist

1 C# T1 h" M- B& ]$ d5 iThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.
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Job Duties/Responsibilities:

9 u  `8 O( @) b) gReception
5 {0 I. d& e4 q3 B" O( g5 ]/ d•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
/ X" R4 h, v0 c) _$ Q% V•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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9 v8 b' H% M! pAdministration
•        Receive sort and distribute mail and packages; post outgoing mail
. W; G& y5 X9 ~' P: v6 F•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
•        Update and maintain databases as assigned, including those for Fund         Development and Administration
•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
2 r5 g/ |3 s- s•        Assist Business department with weekly bank deposit and processing         payments
! M4 j  w* k2 E$ ^& [•        Assemble and forward information packets as requested

Registrar
$ z! M( u9 v/ |. H2 c•        Accept and process registrations for participants or attendees at various special events and staff training
# C; i, ~1 ?9 o# T# }$ a; ~•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required

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Qualifications:

, h1 y" Z7 e8 w( a& S•        Minimum 2 years office experience in areas related to office reception, and office procedures
) k3 N' d2 Q% ~2 p3 y1 _: t% x•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
9 F- f3 m$ k1 a5 @/ y1 \4 Z  C9 V•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
% ]- @, k* K# `+ M8 U# X+ P, U7 l/ J•        Able to interact in a positive manner with diverse population
" m2 w( M% f4 R•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
•        Able to work independently

Closing Date: July 13, 2009
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) O) C( m! Q# D5 p' N/ T) B7 EPlease forward your resume to:
' {, f/ `3 B( k1 o1 WYWCA Edmonton
Recruitment Coordinator
) I( \+ `! l4 f" v' x# b100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

! B* a7 n' v0 n3 b) oE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
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6 T* H' C3 v% H# q" ^# FTelephone:  (780) 423-9922
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5 \8 A# S; x) l" c5 gWebsite:  www.ywcaofedmonton.org