Receptionist

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Receptionist

The YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:

Reception
' V8 m. X0 p+ ]1 k+ Z•        Greet and provide assistance to incoming visitors
•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
•        Arrange courier services for all departments
•        Oversee Y-Knit program; provide support to its volunteers
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Administration
( ?6 [1 ]' r4 ?$ J  V" _6 Y8 Z•        Receive sort and distribute mail and packages; post outgoing mail
•        Sort and distribute mail and deliveries
•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
; G  `( }9 Z- t! S6 f•        Update and maintain databases as assigned, including those for Fund         Development and Administration
  t+ F2 N$ h5 `2 P0 K7 d; b% ^0 @•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
% \! F& N) b+ y+ C9 v/ N. A•        Assist Business department with weekly bank deposit and processing         payments
•        Assemble and forward information packets as requested
: j, `3 t- E4 r: x8 Q# }( F$ \
; g0 w6 h; q5 w% [4 ORegistrar
! k( N( L, B  y•        Accept and process registrations for participants or attendees at various special events and staff training
•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required
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2 H& _% J4 C1 h- v: y9 R# XQualifications:

7 ]/ U+ s/ U" i# L* B•        Minimum 2 years office experience in areas related to office reception, and office procedures
3 s$ i) M0 Z! Z; a, _% n•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
" w" a& |: l- V; E7 m* g7 j& W•        Skill in Desktop publishing is an asset
•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
•        Able to interact in a positive manner with diverse population
•        Strong customer-service skills
•        Strength in multitasking, prioritizing, and meeting deadlines
8 V! ^6 k1 A+ G•        Able to work independently
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/ T, d  Q, B  {( S3 d; ~Closing Date: July 13, 2009

Please forward your resume to:
- `: v) F! L$ W! {YWCA Edmonton
: u( I( {- {. P1 p) D+ URecruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

: O9 ^" c  X! [8 W% }7 ~& W2 rE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467

Telephone:  (780) 423-9922

Website:  www.ywcaofedmonton.org