Receptionist

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Receptionist
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( g8 l# x7 G# P- cThe YWCA is recruiting a Receptionist.  The Front Desk is the central point for internal and external communications for all departments, programs and events. A sound understanding of overall activity of the agency is essential. This is a position that requires strong customer service skills, as it works collaboratively with staff and volunteers to provide the best possible information and assistance.

Job Duties/Responsibilities:
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8 Z& F& I* Y; `  m7 ]Reception
- l! L0 [& H# G8 g! O( @•        Greet and provide assistance to incoming visitors
* V; }# @" g5 m7 ~5 k' U- \% s•        Answer multi line telephone system
•        Receive and distribute mail and deliveries
% g. o8 V7 P5 g% f- |4 W( U•        Arrange courier services for all departments
$ f& |6 C. x6 U1 V5 c2 B$ W. k•        Oversee Y-Knit program; provide support to its volunteers

Administration
•        Receive sort and distribute mail and packages; post outgoing mail
& E4 z; [4 f5 {% [- L6 p' o: e: e( q) T•        Sort and distribute mail and deliveries
- m+ c& D5 P6 p  i4 G: k•        Provide clerical support (e.g. word processing, data entry,         photocopying, faxing, e-mailing, printing labels, mail-outs, and filing) to         all departments of the agency
! B5 t9 J; j  E4 [•        Update and maintain databases as assigned, including those for Fund         Development and Administration
" z' L8 }7 x% e. k0 h  t•        Assist with task management for administrative volunteers
•        Create monthly staff bulletin and prepare for distribution
5 Q6 O7 ^2 x5 |& X* t4 y7 E/ R. E•        Assist Business department with weekly bank deposit and processing         payments
0 r( ?5 ]/ ~* n! I0 h2 T3 m' H•        Assemble and forward information packets as requested
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Registrar
, S5 W0 P* n: Y3 }- [•        Accept and process registrations for participants or attendees at various special events and staff training
% a8 g8 O  ^* }& q% A2 @•        Process payments for ticket orders and registrations
•        Assist YoWoChAs Outdoor Education Registration as required


# v9 l0 n9 ^& Z  l: x8 G$ AQualifications:

•        Minimum 2 years office experience in areas related to office reception, and office procedures
. A% P$ ?2 g' O0 s3 @6 g( G6 I•        Experience and proficiency in Microsoft Office including Word, Excel, and PowerPoint.
•        Skill in Desktop publishing is an asset
* y+ d4 C' J+ d- a•        Excellent verbal and written communications skills
•        Mindful of need for accuracy, detail and discretion
5 ]+ v! b, H# V•        Able to interact in a positive manner with diverse population
9 x( I- F+ j1 A6 I•        Strong customer-service skills
) j1 H9 ~4 l, R# q/ V# k# s•        Strength in multitasking, prioritizing, and meeting deadlines
+ Q/ D, A* O8 d% ~4 D•        Able to work independently

4 V' ?/ |( s; Z( @' TClosing Date: July 13, 2009
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Please forward your resume to:
YWCA Edmonton
& ?0 ?. r2 m3 N6 mRecruitment Coordinator
  U* G0 D% [8 W/ W100, 10350 – 124 Street
& b  |1 ^* r4 N0 ~Edmonton, AB
T5N 3V9
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3 G* }( ]. Y. \4 g* o+ k: ZE-mail:  recruitment@ywcaofedmonton.org
% e1 f1 Q7 A8 o+ {7 b+ cFax:  (780) 425-7467

, s) Z8 Z: U7 j8 |  A% G- jTelephone:  (780) 423-9922

) h& A5 d* A1 S$ t) _& s6 s0 @( ~Website:  www.ywcaofedmonton.org