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Position Title: Help Desk Analyst (ADV114)
& Y2 N2 f+ i. N lJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities. 7 I+ O) A8 f1 i* Q6 x1 M/ p' P
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team $ M7 @; S1 y$ j0 Y
Location: Edmonton 2 @2 |5 X! W. c
Duration:
- B* e# a* s: sJob Type: PART TIME/FULL TIME
% l) F& `6 @6 q8 C7 z8 gPositions Available: 1 % g. |* u: x& D( N- X
Hours per week: 25-40
+ v, h, p+ v) \Position Start Date: Immediate Opening % o2 S0 [: S% i- I9 y6 [
Application Deadline: Jun 30, 2005 , U$ x3 C6 o' e' D7 H, @! G
Remuneration: Salary/month -or- Hourly + B& d# p" W% g3 g* u
Min: Rate: 15.74
. o% ]8 C3 ~& S& |* ^Max: / g" I) E: U4 x0 F% ?; F+ L
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Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114. , U n$ b6 c* A% u) f0 x! F1 O
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Employer: TELUS
+ p5 C, E( f$ R# y2 OBranch: HUMAN RESOURCES
& y' x4 v- T; n. {8 V( F9 v- j: MAddress: 1N - 10020 100 ST - P$ _+ K e9 y" [
City: EDMONTON 4 ?4 _/ v9 a8 I/ t$ M9 R
Province: AB 6 I1 I+ Q# W) s7 P; Y
Postal Code: T5J 0N5 ' y9 ]# o, p1 N$ e& x: q8 l2 c
Web Address: http://www.telus.com + e# J9 M/ j" S8 I! a# u( N/ [! T
Contact: JONELLE PALAFOX 2 e* n. h- v! B. U
Contact Title: RECRUITMENT COORDINATOR 1 I7 Z% x1 H4 `' v
Fax:
& p- E% I6 s( W8 XEmail Address: |
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