Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
0 e$ f+ p9 l. c. u7 B6 KJob Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
8 h" I7 @) w% f2 f& TQualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
. y# z7 d# T/ k- cLocation: Edmonton
Duration:  
, b& O$ z3 r! R0 S4 u* mJob Type: PART TIME/FULL TIME
7 N: X+ b5 C0 ]4 q) [( @" SPositions Available: 1
% M1 K: y: y4 E0 }& a8 L1 AHours per week: 25-40
Position Start Date: Immediate Opening
8 k1 t6 p5 h2 I. S  ?Application Deadline: Jun 30, 2005
  Q" t# n% H9 `. C( b/ iRemuneration: Salary/month -or- Hourly
1 ?# q6 y, R7 u/ A3 NMin:    Rate: 15.74
- O4 h8 G: G1 J) hMax:        

/ S0 A& g. s2 w0 jApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
% r5 d: o4 L- E' x4 sNotes:  
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$ T% P2 Z4 ?3 W% J( rEmployer: TELUS
7 b! l- W2 t( O; B( V( aBranch: HUMAN RESOURCES
  x6 U3 C" j' UAddress: 1N - 10020 100 ST
9 H! e% O4 {; W8 rCity: EDMONTON
Province: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
. a5 q# v. H+ J! }! AFax:  
) w* N4 ^/ f+ {5 x' N( y. wEmail Address: