Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
: Y$ Z) o( K- V, gDuration:  
) A$ F/ @0 \& F; {8 }  A4 h3 TJob Type: PART TIME/FULL TIME
Positions Available: 1
  W4 Q; l8 y+ P, r# [% |, nHours per week: 25-40
) M5 r! |8 m/ c! ?$ i: vPosition Start Date: Immediate Opening
0 Z  _6 k) T; @) x1 [Application Deadline: Jun 30, 2005
Remuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
Max:        
# s7 ~% F3 _6 [  y/ J4 p* s
" y/ O% H' \9 k, I. TApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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Employer: TELUS
1 R2 ^+ [! ^% VBranch: HUMAN RESOURCES
( k. T# E3 ~6 M; i, r. N* CAddress: 1N - 10020 100 ST
# y6 v0 F+ x6 _, kCity: EDMONTON
Province: AB
7 }- w) T. w+ D6 X* R' ePostal Code: T5J 0N5
Web Address: http://www.telus.com
Contact: JONELLE PALAFOX
( o: I) i" D5 a$ @Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: