Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
Location: Edmonton
Duration:  
Job Type: PART TIME/FULL TIME
Positions Available: 1
Hours per week: 25-40
: S! B7 x- [  C0 b7 mPosition Start Date: Immediate Opening
Application Deadline: Jun 30, 2005
3 G9 k+ z. L4 \: X3 t) z# e' DRemuneration: Salary/month -or- Hourly
; N+ g7 ~' w) c! ?6 T' z+ E/ s0 MMin:    Rate: 15.74
! o8 P& C: a: Q* j0 Y; fMax:        

, ]! {# m7 b6 }! v% TApplication Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
' W1 y& g% {1 pNotes:  

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# E; O% K7 `+ v/ V& T' {+ lEmployer: TELUS
Branch: HUMAN RESOURCES
Address: 1N - 10020 100 ST
City: EDMONTON
( E5 Y1 M* c6 x. f" DProvince: AB
. v# u4 j0 X" H1 o8 q8 g% g! \" c+ n/ ?$ zPostal Code: T5J 0N5
Web Address: http://www.telus.com
" l/ U9 h  C$ z5 f5 IContact: JONELLE PALAFOX
0 a/ m8 W/ W& N0 S6 \" e, WContact Title: RECRUITMENT COORDINATOR
Fax:  
5 f' o- y1 V! J# v6 REmail Address: