Help Desk Analyst (ADV114)

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Position Title: Help Desk Analyst (ADV114)
Job Description/Duties: TELUS has immediate opportunities for Help Desk Analysts. As a member of the National Services Support Help Desk, you will deliver technical and non-technical solutions to our voice and internet customers. Utilizing the latest technologies, you will use your strong communication skills and superior trouble-shooting abilities to provide effective solutions. You will be operating in a fast-paced Call Centre with operations spanning 24 hours a day, 7 days a week. If you are interested in joining a dynamic area of TELUS and possess demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team, we would love to hear from you! TELUS offers a competitive starting salary of $15.74/hour, paid training at no cost, as well as ongoing development and career pathing opportunities.  
Qualifications: Demonstrated knowledge of the Internet including knowledge of PCs, TCP/IP, Dial-up and ADSL, combined with strong problem-solving and trouble-shooting skills, excellent communication skills and the ability to contribute to a high performing team
$ @7 N; o4 }6 H% `( H& L0 q: Y9 fLocation: Edmonton
Duration:  
; L8 S) p& N$ E7 oJob Type: PART TIME/FULL TIME
Positions Available: 1
/ F- K; P4 k9 I1 nHours per week: 25-40
Position Start Date: Immediate Opening
/ y+ N+ y5 A! ]; ]Application Deadline: Jun 30, 2005
. d+ h4 v- `9 \6 `* N8 y) ZRemuneration: Salary/month -or- Hourly
Min:    Rate: 15.74
) @- m6 _/ T7 o" l" f0 a& t( EMax:        

Application Instructions: To apply for this exciting opportunity, visit our website at www.telus.com, go to About TELUS, Careers and complete an on-line application for Help Desk Analyst, Posting ADV114.
Notes:  

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Employer: TELUS
Branch: HUMAN RESOURCES
: s' B7 r: ^# e9 U0 v1 b* NAddress: 1N - 10020 100 ST
9 q: G1 |+ n. e" wCity: EDMONTON
) s. c, W, h5 }0 V2 Q/ P. hProvince: AB
Postal Code: T5J 0N5
Web Address: http://www.telus.com
: X! c. m9 k3 N7 _Contact: JONELLE PALAFOX
Contact Title: RECRUITMENT COORDINATOR
Fax:  
Email Address: