Lead Program Coordinator

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The YWCA has an opportunity for an individual to make a significant difference in the Services for Persons with Disabilities department.  The Lead Program Coordinator will be an essential part of the department by mentoring a team of Program Coordinators.
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This position is full-time position (37.5/week) with flexible work hours to meet the needs of the department team and individual caseload.  The Lead Program Coordinator reports to the Director of Services for Persons with Disabilities.
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Job Duties/Responsibilities:
•        Human Resources Management
& y2 `$ ~9 _( R# q0 \•        Support approximately eleven Program Coordinators in the execution of their duties and responsibilities
3 {& }' l9 O: Z6 E8 S•        Oversee the training, supervision and evaluation of department direct service staff and contractors
•        Provide coaching and leadership to assist staff in expanding their capabilities
! H* n" R" ~, W1 @9 t, h•        Ensure adequate levels of staffing are maintained, in order to meet         requirements for delivery of services
•        Act as liaison person between Program Coordinator team and the Director of Services for Persons with Disabilities

Program Delivery
% m% P: j) p+ f9 A: s; K* ]5 @•        Coordinate a minimal caseload of individuals in the program
•        Monitor service delivery for quality supports by providing feedback and support as needed for client intake processes
/ M% j" }, S8 J) j" w) P* A•        Ensure compliance with standards of service delivery; facilitate process for program re/certification as required
•        Review all incident reports, provide input for follow-up action and communication
•        Review service action plans and support programs as requested
•        Ensure program policies and procedures are met and followed by department
9 P! ?3 g$ p6 d. |•        Work closely with the Director to develop appropriate standards and procedures for the program
•        Implement service modification, as required
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) S. L; q; y, R  i$ G3 c' P" yAdministration
7 q' c( w0 S! _$ o) h  I•        Collect monthly reports from Program Coordinators and forward to the Director
•        Screen external program documentation and where necessary bring to the Director for review
8 r+ e3 l. q5 m( S& w7 x) p0 n•        Update program files and documents are with current information and documentation, as required

Qualifications:
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; f4 e6 _9 j& F6 P% I5 d, O) l+ S•        Post Secondary education in Social Work, Rehabilitation or related human service field
+ p4 A2 w$ y4 O- f0 v•        Minimum of 5 years experience with individuals who have physical and/or developmental disabilities
•        Minimum of 4 years demonstrated management and/or supervisory experience
  ]8 S: ]" ^6 S0 h. N- B3 W" q•        Vehicle and valid driver's license is required to be able to respond to emergency situations
, s' X2 _1 ^( p, F/ U" J' F: y•        Ability to interact in a positive manner with a diverse population
$ |  o) m6 Q+ s: e2 K5 K; w•        Experience and proficiency in Microsoft Office
•        Equivalences will be considered

/ M2 Q+ v4 A( U8 j$ rClosing Date: May 11, 2009

Please forward your resume to:

YWCA Edmonton
Recruitment Coordinator
100, 10350 – 124 Street
Edmonton, AB
T5N 3V9

4 ?5 D1 y6 b7 p" F/ w$ Q- c2 X' hE-mail:  recruitment@ywcaofedmonton.org
Fax:  (780) 425-7467
* }& g, t# g6 B$ q: U! L8 XTelephone:  (780) 423-9922
Website:  www.ywcaofedmonton.org

[ 本帖最后由 又见炊烟 于 2009-4-28 11:30 编辑 ]