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J.D. Power 2007 Initial Quality Study

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鲜花(1394) 鸡蛋(16)
发表于 2007-9-18 08:33 | 显示全部楼层 |阅读模式
老杨团队,追求完美;客户至上,服务到位!
点下面的图片下载pdf格式文件:1 J: Q+ G: P6 Y9 P6 [: I* h' b
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Z
鲜花(0) 鸡蛋(0)
发表于 2007-10-2 15:06 | 显示全部楼层
The above is a 90-day quality study. But most people don't keep their cars for 90 days only. : o/ H' L5 u: Z5 S$ |- }4 s, k4 o. q

/ x( M: s; {9 @) F0 kHere is the 3-year dependability study:4 z4 y( d9 l9 J
(There is a difference between quality and dependability studies. For example, a broken cup-holder is a problem in both studies. But if the cup-holder looks ugly and flimsy to most customers, then it is a problem in the 90-day quality study, but not the 3-year dependability study.)
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http://www.jdpower.com/corporate ... ase.aspx?ID=2006133& W2 j5 }* h& @" ?
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[ 本帖最后由 Z 于 2007-10-2 16:09 编辑 ]
鲜花(0) 鸡蛋(0)
发表于 2008-4-2 16:38 | 显示全部楼层
我服了, 这个调查好"准"哦~~
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) A' l/ k' l4 y- ~[ 本帖最后由 酸葡萄 于 2008-4-2 17:42 编辑 ]
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