Job posting

芳草萋萋

JOB POSTING
  FOR
" O0 x5 x8 ?9 u$ e/ |) kOPERATIONS MANAGER - VENUES & PROGRAMMING

, @  j: H8 r4 P% N: c9 p+ e9 l& VREPORTING RELATIONSHIPS
The Operations Manager - Venues and Programming will operate with a  
  D" q3 Z* Z: K$ O7 h. w( I" I7 B* udirect line reporting relationship to the SU´s Manager of Programming  
3 j+ S; m7 k+ q: v2 v( A; cand Venues.
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' v8 {3 E& R+ l- r$ Z% Z0 v7 ZROLES AND RESPONSIBILITIES
The duties of the Operations Manager - SU Venues are diverse and  
extensive, and are targeted at the all round smooth operation and  
financial and operational success of the Horowitz Theatre as well as  
8 F' m& v, g* y, V' [the logistical organization and smooth rental of the additional  
venues within the realm of the Students´ Union.  In the light of that  
breadth and complexity, it is not possible to fully define or  
describe all roles and responsibilities in a document of this kind.   
  l1 Z% c# g$ _# U+ W' i% d/ {However, the main roles and responsibilities of the Operations  
7 F0 _9 d7 s' ], ^% ]5 {Manager are as follows:
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; v# J/ h8 V. R+ l1.        Space Roles and Responsibilities
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, |* D4 B( K7 H- Ra.   To ensure, at all times, that the venues listed below meet the  
: U" ~) l% B2 z, w0 l. M6 u0 Xappropriate standards, requirements and needs, and contributes in a  
( C1 e& |3 f3 q/ z4 b( v6 Ppositive way to the smooth operation and success of the individual  
renter.
; j9 O3 x# v5 R( R4 U' r8 n·     Myer Horowitz Theatre
·     Dinwoodie Lounge
- @9 u/ `$ X" l$ G" k8 s9 Q  o·     SUB Stage

- D% @, b1 e) @b.   This includes, but is not limited to, the following:
·     To plan the capital and supply expenditures to meet the  
& P, m/ w; [. r5 ~/ j2 Zproduction and facility requirements.
! I6 o) |- h0 B0 q0 v, u- k- y·     To ensure the day-to-day compliance of the venues with existing  
safety regulations and building policies.
+ ^" W, o) E5 d8 [4 P* O& s  VTo ensure that the maximum potential of renters is met.

2.        Marketing and Promotion

a.   To develop and implement a marketing plan for the venues that  
2 R* E* x' b% C2 ^/ _$ vfocuses upon advertising and promoting the venue to faculty,  
* |+ _" W: P! R5 L' W, Hstudents, and internal and external clients on an on-going basis.  
This strategy will include implementing and/or delegating the following:
" H$ @1 A  c; Y1 Y! p( W·     To develop and maintain promotional materials, the Horowitz  
Theatre and SU Venues home page, newspaper and other advertising; to  
take advantage of other internal and external advertising  
opportunities; and to develop press releases and other promotional  
literature on an ongoing basis.
·     To coordinate tours of the venues for potential renters.
- C; z6 E: g4 O6 t# t·     To promote upcoming events in the Horowitz Theatre through the  
use of the Horowitz Theatre Home Page and the SU Events Calendar.
·     To develop new external clients for the venues.

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6 q- K; V, r8 H( F7 D7 e8 l4 ?3.        Staff and Supervisory Roles and Responsibilities

a.   To ensure, at all times, that the venues are adequately and cost-
effectively staffed, and that the staff utilized by or within the  
venues meet the appropriate standards, requirements and needs, and  
contribute in a positive way to the smooth operation and success of  
* B. V8 t, f5 l# n$ Nthe renter´s events. This includes, but is not necessarily limited  
to, the following:
2 V5 q: n. ]! Z·     To be responsible, under the direction of the Manager of Venues  
4 L0 [- {; [+ X; r' V, P+ j% @( ^and Programming, for all staff issues including hiring, disciplining,  
evaluating and terminating, as necessary.
- u, d1 h' @; h" [2 b1 L( l& { To ensure that the Horowitz Theatre is adequately supervised at  
$ q/ I9 a+ R- x& }& Tall times, this includes the development and implementation of such  
schedules and rosters as may be necessary to ensure the effective and  
7 W! l" V4 D* ]5 u6 Z; W( Q0 p% e6 F. ^cost-effective supervision of the venues at all times during which it  
+ {4 m$ h* E: p) T3 qis in operation or needs to be in operation.
·     To work with the Technical Director, when necessary, to ensure  
: _& ?; m$ B) b3 y2 x* Ethat an adequate and appropriate level of part-time staff exists to  
facilitate the smooth operation of the venues and to ensure all  
' u, q4 V- U4 O2 V) k; Lrenters needs are met.
·     To work with the Technical Director to ensure that the skills  
and attitudes of all subordinate staff are appropriate in light of  
( d2 w7 \# |6 ?0 `the roles they must perform. This includes providing adequate and  
effective training (and re-training) in all applicable and  
8 s: [3 T, Z9 D; Gappropriate areas, and ensuring that the Policy and Procedures manual  
) {+ r* S! P+ n9 F1 D& l) l6 Bis kep up-to-date at all times.
·     To ensure all staff are trained in and committed to providing  
. \& k) z4 g. g5 iexcellent customer service to all renters.
·     To work with the Technical Director to arrange staff  
) G( X8 K- U- ~8 vscheduling.  To handle payroll related matters, under the guidance  
and direction of the Manager of Venues and Programming, concerning  
the staff of the venues.
·     Working with the Manager of Facilities and Operations to ensure  
the appropriate setup/tear down of each venue.
% e. v! x1 o3 `4 N! N·     Working with the Manager of Programming and Venues to ensure  
that additional requests such as licensed receptions are arranged.
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- O. S- `% c) a! F# }4.          Overall Financial Performance
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a. To ensure, at all times, that the Financial and Administrative  
systems and processes utilized by or within the venues meet the  
; K; f3 B5 V3 d3 r) E9 E, Yappropriate standards, requirements and needs, and contribute in a  
0 w* _7 \: b, P% ppositive way to the smooth operation and success of the venues. This  
includes, but is not necessarily limited to, the following:
To provide input and expertise in the formulation of appropriate  
operating budgets covering the venues to the SU´s Manager of  
* E& R6 H4 e" G! z  |$ vProgramming and Venues and to discuss and refine those budgets  
Manager of Programming and Venues, and Manager of Finance &  
Administration prior to their submission for final approval.
·  To manage the venues in a manner which adequately and effectively  
reflects the budgets approved for the venues and/or which reflects  
. n. x1 E5 E; d' V: {0 X3 ~1 G; _the best interests of the venues and the Students´ Union.
·  To function as the key player in the submission of financial and  
) G) Y: l6 g! I( a. Tadministrative documentation covering the venues to be used in the  
compilation of monthly and annual financial statements, and such  
other reports as may be necessary.
·  To discuss those financial statements and other reports, together  
with all financial and administrative procedures, with the SU´s  
Manager of Programming and Venues and Manager of Finance &  
Administration with a view to determining and implementing action  
" W# n, U* X  I- C4 Gaimed at improving the financial and/or functional effectiveness of  
the Horowitz Theatre.
·  To ensure the existence of adequate, effective and accurate job  
costing systems to be used in connection with the determination and  
$ v# @0 O' n1 d- R" l+ J1 |, {setting of appropriate prices for rental and staffing rates for  
, g" J3 l* `7 a* eevents held in the Horowitz Theatre.
& X" J9 L; p9 W·  To develop accurate documentation to be used in connection with  
# \5 \( d$ l0 O1 v; f; mthe billing clients, and to forward such documentation in a timely  
" d: Z8 Q8 ^: j2 Zmanner to the Accounting Department.
·  To recognize, address and handle all matters relating to financial  
and administrative procedures and systems in a manner which reflects  
4 T6 E3 V! p; A0 n( s, a! rthe requirements of the SU´s Manager of Programming and Venues and  
Manager of Finance and Administration, and in a manner which  
2 J) F  B' \, Y( s( ccontributes positively to the smooth operation and success of the  
, x7 T, a8 a+ p2 ?' zvenues.

5.          Overall Roles and Responsibilities
/ \+ Y  i; c) N" q" Q% O# |a.   To ensure, at all times, that the systems and processes used in  
; H8 V# j  m7 g" Zrenting the venues meet the appropriate standards, requirements and  
needs, and contribute to the smooth operation and success of the  
venues. This includes, but is not limited to, the following:
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! z7 k& ^6 h7 U$ H% ^* H. f·  To recognize, develop and set in place such rental procedures as  
may be necessary to ensure the smooth operation of the venues, this  
7 B2 q& Y% m# v# U( o' \) ]3 G, P. eis to include but not necessarily be limited to systems and processes  
& g; R* c* F0 x. k. `in the areas of contracts, inventory management, contract evaluation,  
+ ~3 a8 z( J, |  l# y' Q% zpricing, costing, equipment usage, rental/contract invoicing,  
together with such other systems and procedures as may be necessary  
+ |. `; h1 v/ J7 Nto ensure the smooth, secure, efficient, cost-effective and  
functionally-effective operation of the Horowitz Theatre.
+ w" O0 f% Y! {2 h·  To recognize, develop and set in place such operational procedures  
as may be necessary to ensure the smooth, efficient and cost-
effective operation of the venues.
( r" A! S. Q1 X  N4 A1 d·  To negotiate rental lease agreements (contracts) relating to  
+ @1 M# _. z! I8 m: l0 [& fdates, rates, staff and miscellaneous charges.
4 b6 w6 x9 u$ Q" S4 d+ O/ T. [7 L·  To ensure that adequate inventory is available at all times and  
* {& v  x% _, hthat such inventory is stored and issued in effective and secure ways.
0 ^" h( g" I* K·  To consult with renters as to facility issues in producing their  
particular event in the venues.
·  To provide the venues on-site staff with such documentation and  
( ^$ {  ?( s2 U6 ?supporting information as it may need to effectively fulfill the  
" G) U  ~/ ]/ D1 M9 \roles they are to perform to ensure the success of the renter´s event.
5 S! L/ j, v" C+ n( o; Q, c0 w·  To produce quotes in respect to staffing costs for a particular  
* a+ N& k! z8 m: e) _8 N2 G9 v+ Vrental with consultation with the Technical Director.
0 `7 p5 o/ S2 \3 e3 d: s·  To ensure that all queries raised with the venues whether from the  
& |0 V$ e3 x' |6 W/ USU or renters, are promptly and effectively handled and adequately  
9 h4 C2 j' B1 @: X5 A% banswered, and to ensure that such action as may be necessary in  
follow-up to such queries is taken in a timely manner.
To ensure that the venues and its capabilities are adequately,  
. k2 M& {5 g! [% G9 Deffectively and cost-effectively advertised and promoted, and that  
0 z0 A; C# K8 b: D8 S) vthe cost of such endeavors does not exceed the budgetary provision  
made for them unless prior approval is given by the Manager of  
Programming and Venues.
7 c' v' Y0 C5 n- U6 ^- ~, T) H·  To act as an informed and knowledgeable resource in the case of  
5 |/ `5 }- \! J# @) Z0 j1 N' bsignificant challenges and/or problems surrounding the tasks of  
% l4 K# Z+ ?3 |; Q8 a& ]marketing, administration, operations, and any such other matters as  
! ]* g* b. \0 e' _3 a5 wmay provide such challenges and/or problems.
·  To attend such meetings as may be required to support the smooth  
' n5 A4 j; n' Qoperation of the venues or the Students´ Union as a whole.
! g1 u' D" ]5 F$ P& k% v' y: S·  To perform other job-related duties as may be required by the  
Manager of Programming and Venues in order to ensure the smooth and  
secure operation of the venues.
7 q5 b5 l7 n* T8 U·  To recognize, address and handle all matters relating to overall  
operations in a manner which reflects the requirements of the SU´s  
8 J$ |! N/ z, F* MManager of Programming and Venues, and Manager of Finance and  
8 f$ m+ G! P5 k; }9 Q# k" iAdministration, and in a manner which contributes positively to the  
1 {* h1 A+ }3 P9 n$ h6 Y* V2 \# Rsmooth operation and success of the Horowitz Theatre.
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QUALIFICATIONS:
1)             Minimum two years related post secondary education, or  
/ T2 f+ B0 V+ ?& i9 K" jan acceptable combination of education and experience.
2)             Supervisory experience.
9 w, r; L8 Q: f+ W0 c4 x' P3)             Ability to create new initiatives with little or no  
supervision.
4)             High level of creativity
7 ^8 h( i6 t5 S& C- P& R5)             Knowledge of budgeting and staffing procedures.
6)             Excellent organizational and communication skills and  
% x' K0 ^0 r2 U- a  b( pstrong writing skills.
$ r! E/ h- D1 `5 u( W7)             Dynamic individual with experience in large group and  
& W* \( _6 n, o% ^. Q/ e/ Q; I' ]one-on-one promotion.
             Ability to work with students, staff, University  
faculty and administration with a dedication to providing excellent  
" j- s; |. {7 M  fcustomer service.
Union exempt position
& ?4 m! M9 F/ @4 ]! ?( `' t5 {9 W$ w2 c! MJuly 6 2007

* L# @2 {5 L9 A# A2 A7 }9 dPlease state salary expectations
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Please apply in writing to: Val Stewart, Personnel Manager, Box 600  
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.