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发表于 2007-7-9 19:50 | 显示全部楼层 |阅读模式
JOB POSTING" S5 ^/ I* Q4 V  j. ?5 j
  FOR$ H4 X5 l/ H! S6 W9 ?& M$ M4 l
OPERATIONS MANAGER - VENUES & PROGRAMMING
2 h7 n! T1 f" w/ W! q2 y; H6 w2 z% q# a4 c/ Y3 u+ M
REPORTING RELATIONSHIPS
' L' F4 @' K% E* w" F  CThe Operations Manager - Venues and Programming will operate with a  / O3 y$ d' V, c0 m  L, M
direct line reporting relationship to the SU´s Manager of Programming  ( n  v" ^: p0 |; V* i# A
and Venues.6 a% w* d; [1 i8 Y7 V
% A, E( e) ^* x! g) `2 i- d# m/ f
ROLES AND RESPONSIBILITIES3 l" Y+ G/ I1 E) E, K9 }
The duties of the Operations Manager - SU Venues are diverse and  / h- H9 k- [2 V
extensive, and are targeted at the all round smooth operation and  $ l! r. _5 g" }9 o; c" t
financial and operational success of the Horowitz Theatre as well as  ' r0 }% ~; V8 l" W' C* ^
the logistical organization and smooth rental of the additional  
+ D4 _' i( r+ |& I5 d: q( S& B7 tvenues within the realm of the Students´ Union.  In the light of that  
% I# V9 Y; @( ~6 `breadth and complexity, it is not possible to fully define or  8 }$ D% G3 W8 `- R% ^, J* ?
describe all roles and responsibilities in a document of this kind.   
* D- l7 _6 E$ m* ~( t& `However, the main roles and responsibilities of the Operations  
& I$ i0 }4 X  [. ]: SManager are as follows:
% I  `1 M/ ?, n& B
6 y- E2 V  |0 o" S2 J% ~+ c6 g1.        Space Roles and Responsibilities
' b$ s9 v9 t% I, X0 `! U% i6 {$ {. z) J) r7 b7 S
a.   To ensure, at all times, that the venues listed below meet the  0 n+ d: f  x: j0 H* D
appropriate standards, requirements and needs, and contributes in a  ( H  }3 C$ M7 o! ~& f( _  o) l
positive way to the smooth operation and success of the individual  
5 z4 B& V8 |; J4 X- q8 G/ H5 Y0 frenter.
4 P, n& m; o' N$ A* O' h5 q+ e·     Myer Horowitz Theatre
- P! x- g7 E1 t# o/ T: u·     Dinwoodie Lounge
. x& z# k7 v) ~5 X3 t1 c& O9 f+ e·     SUB Stage
) r: S6 n4 k2 H% \, n# t
0 U) @4 l1 Z" Q( H2 g4 X% O% zb.   This includes, but is not limited to, the following:9 e# k: d: a  |3 G+ U) a2 C
·     To plan the capital and supply expenditures to meet the  
. L# b4 w8 F# ?production and facility requirements.
" ]1 c& m$ e( W7 ?* d/ O·     To ensure the day-to-day compliance of the venues with existing  
( w: t  p5 j' _/ k4 W/ Gsafety regulations and building policies.
' H; x1 ?8 k1 i+ R2 q7 \To ensure that the maximum potential of renters is met.
) `2 y( I' c/ P8 R" x: q+ `* X, R, S- T
2.        Marketing and Promotion
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a.   To develop and implement a marketing plan for the venues that  2 ?" b* s( A1 G2 `1 x
focuses upon advertising and promoting the venue to faculty,  
( J  p" V$ B6 o+ O2 n! {students, and internal and external clients on an on-going basis.  
, |$ _4 _/ L- k: _4 iThis strategy will include implementing and/or delegating the following:
' e" k( P  j) b* b/ L3 T·     To develop and maintain promotional materials, the Horowitz  
9 H8 ]) ^' M8 B) c6 w8 {+ x, GTheatre and SU Venues home page, newspaper and other advertising; to  & g" c  U! O4 C1 H$ y6 r$ ]
take advantage of other internal and external advertising  + F" {* m6 H- r3 E
opportunities; and to develop press releases and other promotional  " f$ k9 y8 j$ n7 {4 M
literature on an ongoing basis.7 Z1 r9 A; E4 ?% n: F9 C
·     To coordinate tours of the venues for potential renters.
# j; Z6 c3 F2 `9 f·     To promote upcoming events in the Horowitz Theatre through the  8 M# Z) d- F9 a- j
use of the Horowitz Theatre Home Page and the SU Events Calendar.
: j5 `* v$ l9 I8 y. w9 H, w·     To develop new external clients for the venues.
% \/ Z* P( R* _( x' q9 T" i- H* \9 r8 m( h- S9 L5 O4 U$ R" R1 \1 P1 t3 f6 E( N

* t4 k, `8 U  f# ^4 \* c8 E8 ~3.        Staff and Supervisory Roles and Responsibilities
4 `+ p+ b, p8 m# f' L5 a' i0 o/ D- s2 d9 \6 [/ ~- ?; S
a.   To ensure, at all times, that the venues are adequately and cost-
$ j/ o9 ]$ U4 R5 T/ _$ b+ }effectively staffed, and that the staff utilized by or within the  . u9 M: w. `' Y5 x- u
venues meet the appropriate standards, requirements and needs, and  * \% m: S; |1 m7 Y" @
contribute in a positive way to the smooth operation and success of  
" h: Z% c& ?( t& Z- j" `$ U5 Jthe renter´s events. This includes, but is not necessarily limited  ; k. w" k% y: r3 D: ^% J
to, the following:8 R; B: e* i2 V5 J
·     To be responsible, under the direction of the Manager of Venues  ( M+ m; s0 l% Y9 ]
and Programming, for all staff issues including hiring, disciplining,  
* a. O4 g5 ~' g9 revaluating and terminating, as necessary.
2 D7 K% ?7 `! Q/ H To ensure that the Horowitz Theatre is adequately supervised at  ; T2 T$ j8 N- }( n' U. ^8 h1 |
all times, this includes the development and implementation of such  & t$ _' H8 k! w% ?& B
schedules and rosters as may be necessary to ensure the effective and  
7 Q6 i3 p7 M: Z& D# e% ~cost-effective supervision of the venues at all times during which it  
! ~% u6 H4 x" t) gis in operation or needs to be in operation.
. u4 i0 a& B$ J. I4 `8 {0 S·     To work with the Technical Director, when necessary, to ensure  
. d! ~! H5 M8 H( P4 ithat an adequate and appropriate level of part-time staff exists to  5 O% J4 Y# l; U, P3 T; C
facilitate the smooth operation of the venues and to ensure all  ( d- d$ j7 @% p5 U$ R
renters needs are met.' ^, B" p7 v/ F8 r
·     To work with the Technical Director to ensure that the skills  
3 b  W  I, |3 i& t1 V4 D" nand attitudes of all subordinate staff are appropriate in light of  & z7 I( p9 b$ n, F/ t+ `( S1 T' R) n
the roles they must perform. This includes providing adequate and  
4 U; x7 R6 p; X# ]- I! i( Eeffective training (and re-training) in all applicable and  
: I: |3 t3 Z* u+ H7 x: p* Dappropriate areas, and ensuring that the Policy and Procedures manual  
  v, Z% r4 r  e9 ?+ Bis kep up-to-date at all times.
( K. X  A/ M$ f, M0 Y: Z0 O$ D, a·     To ensure all staff are trained in and committed to providing  4 d  ~' V; g" m+ L, f, N7 _
excellent customer service to all renters.# ^% }# l: t/ I4 m# C! o0 W
·     To work with the Technical Director to arrange staff  
# A8 E& ~! ~) Y8 i0 ^1 {- X4 rscheduling.  To handle payroll related matters, under the guidance  7 g0 i  c7 K9 {. i( t7 ]
and direction of the Manager of Venues and Programming, concerning  : `) d5 c% f" L
the staff of the venues.
' R. }2 i% x9 ^4 q9 k/ Z) b·     Working with the Manager of Facilities and Operations to ensure  9 ~; o: @8 y' D  F7 |5 p
the appropriate setup/tear down of each venue.
  z% X) z  C* E·     Working with the Manager of Programming and Venues to ensure  : G9 o) N/ E  O) O# U3 ?
that additional requests such as licensed receptions are arranged.
, m' S- ]. N" ]- M6 |( c# Q" H' C; ?& |8 r8 G* o# E! r! N. c
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4.          Overall Financial Performance( I- w0 [8 K" ?0 D2 Y$ P
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a. To ensure, at all times, that the Financial and Administrative  
0 ^4 R, K2 \- k' P2 c% Ysystems and processes utilized by or within the venues meet the  * ^2 P4 F5 r+ I+ F) U- q. D& \+ C
appropriate standards, requirements and needs, and contribute in a  
* \! A  U2 {+ u+ z" F' e1 u1 gpositive way to the smooth operation and success of the venues. This  
$ D  Y) c7 `  X6 A- Wincludes, but is not necessarily limited to, the following:1 e* a6 D3 F" n! O) U; Q
To provide input and expertise in the formulation of appropriate  ) }+ s! @$ f0 I( e. L4 {& M; I/ s
operating budgets covering the venues to the SU´s Manager of  # Z$ W: s0 d2 V% `. C0 J2 d( g& D
Programming and Venues and to discuss and refine those budgets  8 Y, ^' S1 K5 ^$ B/ @
Manager of Programming and Venues, and Manager of Finance &  2 v1 i4 y- c( U4 V; Q% q) j
Administration prior to their submission for final approval.
( Y. M% ^: O( \/ l' T( c·  To manage the venues in a manner which adequately and effectively  
/ R; [/ W5 `% Y; i- u5 Vreflects the budgets approved for the venues and/or which reflects  
7 [. v" ]# E0 W" V1 [1 [the best interests of the venues and the Students´ Union.
5 g' T7 k0 v; ^6 h& g, m·  To function as the key player in the submission of financial and  - f0 N/ H7 e$ B9 @: q
administrative documentation covering the venues to be used in the  
! _! g- @& z* D% m" j5 Ucompilation of monthly and annual financial statements, and such  6 B2 L3 o$ }2 \+ D3 p
other reports as may be necessary.
8 M; c7 F( A$ _. `; x, U% V# p! A·  To discuss those financial statements and other reports, together  
- q6 o0 p/ E8 w; e0 iwith all financial and administrative procedures, with the SU´s  
. |/ R$ h' S% A+ U0 k7 z3 i# ^Manager of Programming and Venues and Manager of Finance &  8 A" s. I1 m9 v4 D. H" @4 K
Administration with a view to determining and implementing action  ! v4 [$ y% j. @+ O. I
aimed at improving the financial and/or functional effectiveness of  + Z, o0 {, Z9 H/ W% [
the Horowitz Theatre.
" C0 }4 Y4 V' B·  To ensure the existence of adequate, effective and accurate job  
( s. I6 G7 L& Y3 H$ ncosting systems to be used in connection with the determination and  # T- y4 p3 Q4 J2 C/ p) D4 B6 L
setting of appropriate prices for rental and staffing rates for  
2 Q3 b- w( L5 V/ O- S1 @events held in the Horowitz Theatre.) G' f, `( \. H; c
·  To develop accurate documentation to be used in connection with  # H; g7 u! b" {9 s
the billing clients, and to forward such documentation in a timely  
" Y. e, p" V% O# mmanner to the Accounting Department.* k0 k) w8 H8 u( x# g: b
·  To recognize, address and handle all matters relating to financial  
2 K" ]  D0 C5 N- M1 y3 Band administrative procedures and systems in a manner which reflects  
: a: ~: K- f0 H; `the requirements of the SU´s Manager of Programming and Venues and  
% {9 L2 Z, T% V- qManager of Finance and Administration, and in a manner which  ; m0 W$ [9 o. b% `8 H
contributes positively to the smooth operation and success of the  6 y% l+ l" A' O0 |" ~* S
venues.
0 `7 J  k* w9 J& L
& B% d: C& }  r: U5.          Overall Roles and Responsibilities& G6 M. F) U9 @
a.   To ensure, at all times, that the systems and processes used in  0 ~: l5 G$ l1 h" h" p( u
renting the venues meet the appropriate standards, requirements and  ! ^5 T# b) f& p6 W- H" W
needs, and contribute to the smooth operation and success of the  
+ r7 k. W1 d7 z5 zvenues. This includes, but is not limited to, the following:( j- d5 f4 z0 V1 ~/ Q; ~
# s3 ^$ }7 B! s. U. w& L# l1 v2 Z* q
·  To recognize, develop and set in place such rental procedures as  
, |; U/ Y  K" [& ~& j# ?may be necessary to ensure the smooth operation of the venues, this  
; F4 ^+ F2 L. a& k- ]0 Y8 A' N) Q, C) ~is to include but not necessarily be limited to systems and processes  
& h* {2 V9 C0 ]) v) ]in the areas of contracts, inventory management, contract evaluation,  : Z- m2 x1 p- {5 f, E$ I9 B3 E
pricing, costing, equipment usage, rental/contract invoicing,  
/ v' z; `1 ~+ etogether with such other systems and procedures as may be necessary  3 d' q, D' l4 o1 {9 V
to ensure the smooth, secure, efficient, cost-effective and  ) c* a" B1 r% _1 P, V5 n
functionally-effective operation of the Horowitz Theatre.
# o' [4 s; W- N% a2 [& j9 k, F$ y·  To recognize, develop and set in place such operational procedures  , D9 ?( ]& c+ m4 ^( s# i
as may be necessary to ensure the smooth, efficient and cost- ) S& H$ l% h* w5 H! O- x
effective operation of the venues.
3 ~8 o1 x. g1 u7 ?1 o4 F·  To negotiate rental lease agreements (contracts) relating to  , m% _( G- y& n# e
dates, rates, staff and miscellaneous charges.* K8 O# `" ]( O, \, R- T6 |
·  To ensure that adequate inventory is available at all times and  ) o" M: Y* b7 H- C. e) c1 r# F
that such inventory is stored and issued in effective and secure ways.' ~) o1 B9 Q) i- x) G: I4 x9 ~
·  To consult with renters as to facility issues in producing their  
, h) ^) q( M* `- xparticular event in the venues.
/ d0 R# Z, E6 X  h7 {* p2 V& `- g·  To provide the venues on-site staff with such documentation and  " B0 Y5 b  x" v/ {& h
supporting information as it may need to effectively fulfill the  
# o' q! k  U! B5 h( D- sroles they are to perform to ensure the success of the renter´s event.. N1 ~$ O! b8 m, W
·  To produce quotes in respect to staffing costs for a particular  2 ?$ V2 t1 R9 l# f/ d9 A/ p
rental with consultation with the Technical Director.8 d5 h& g# Q, _+ ^( A" g8 n
·  To ensure that all queries raised with the venues whether from the  : K) z5 J+ o) m+ Y6 ?: C& j8 W
SU or renters, are promptly and effectively handled and adequately  
% }& U$ Q" F& manswered, and to ensure that such action as may be necessary in  6 t3 C4 I+ H! ^7 j
follow-up to such queries is taken in a timely manner.
" I  z: A: a% b7 }2 l To ensure that the venues and its capabilities are adequately,  $ T% f8 I  k% I4 Y6 I5 ~4 w
effectively and cost-effectively advertised and promoted, and that  , U  S/ T! Q& M- }) a; A
the cost of such endeavors does not exceed the budgetary provision  5 j) w8 b) r6 ~/ N
made for them unless prior approval is given by the Manager of  4 h& G2 V$ r+ W' S4 N5 x2 p
Programming and Venues.
# Y5 H* d. D: J, M' ?) P! R·  To act as an informed and knowledgeable resource in the case of  % k$ l  x& h. j. W
significant challenges and/or problems surrounding the tasks of  
' R9 ^* a9 U0 I* P1 ]8 ymarketing, administration, operations, and any such other matters as    M7 U& f7 E& u# q3 g7 E4 @! v
may provide such challenges and/or problems.
: D( z6 A# T& v5 Q8 B$ g·  To attend such meetings as may be required to support the smooth  ( j( |: A* k( D$ ?3 G! s
operation of the venues or the Students´ Union as a whole.. h% ~7 D5 C) j3 W' D
·  To perform other job-related duties as may be required by the  5 S2 Z0 ]% {7 a' d  s: W
Manager of Programming and Venues in order to ensure the smooth and  
  d# R9 K( E0 o3 B7 Q- r0 U' Dsecure operation of the venues.
) S$ v1 x) F5 C7 H: w·  To recognize, address and handle all matters relating to overall  6 l- g, m2 t; k: _% b+ L1 @2 }/ n
operations in a manner which reflects the requirements of the SU´s  $ b, ~# q3 \1 v% k0 i/ _
Manager of Programming and Venues, and Manager of Finance and  
! j/ j1 P) v: j. O. ~Administration, and in a manner which contributes positively to the  5 t" R6 S$ `: e5 R
smooth operation and success of the Horowitz Theatre.
; F  v! B+ L* h& D) Q$ J' K! p; u$ S3 x
QUALIFICATIONS:$ A+ [4 ~0 C& j7 ^2 V- q
1)             Minimum two years related post secondary education, or  3 s; H9 Z: `1 ?" M; U! X: Q/ p
an acceptable combination of education and experience.
: K3 a; k, |4 D$ o) t% r0 }2)             Supervisory experience.5 k; r% ~+ D/ h& _! r/ }
3)             Ability to create new initiatives with little or no  % _2 d/ N4 |/ m# q% c4 H
supervision.$ e- l% }1 a/ ~: o! t( Z  R+ d
4)             High level of creativity% p3 u/ D0 _  M3 w( S: Y
5)             Knowledge of budgeting and staffing procedures.# r3 D  q9 w* b; k
6)             Excellent organizational and communication skills and  
1 q* U* p/ V0 w4 i" [strong writing skills.  z; q  k. i# g9 D- {' v# [$ p- ?
7)             Dynamic individual with experience in large group and  
" e3 c1 D9 K$ i' c% qone-on-one promotion.
% z0 q& r% @- J' G: K7 {             Ability to work with students, staff, University  $ u9 L- Y! h! i+ _
faculty and administration with a dedication to providing excellent  5 T! g% d1 A2 @$ w6 g
customer service.
' j9 i; }; k7 w0 wUnion exempt position4 Q, L" @* ]7 i3 E9 u4 ~1 j' T
July 6 2007- n& c$ l. D; W; ~
! {- K9 x) K& \( d0 k; V
Please state salary expectations
9 m+ k# ~" s% J0 A3 A& B' R- f! G8 p' T
Please apply in writing to: Val Stewart, Personnel Manager, Box 600  " P* q7 U+ n+ n3 ?6 W4 Z/ `+ Z
Room 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007.
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