 鲜花( 0)  鸡蛋( 0)
|
JOB POSTING
/ {) r A; p8 A: G# | FOR, R" s6 m2 d5 l! s! r C% ?- p
OPERATIONS MANAGER - VENUES & PROGRAMMING* W6 z, x6 O, g; n2 X( j
" `6 P4 C$ v) F: k: r7 T2 D. I4 dREPORTING RELATIONSHIPS0 A" A2 |( d3 t8 e G( Q
The Operations Manager - Venues and Programming will operate with a * C# L4 K) y3 P! r
direct line reporting relationship to the SU´s Manager of Programming
) z4 G U+ I0 X0 z# j+ @and Venues.
( x+ a% [8 }5 T1 l( }- a
. W3 \; L0 q" t% RROLES AND RESPONSIBILITIES$ M" H' R0 w, W& _" g6 A% |& W
The duties of the Operations Manager - SU Venues are diverse and
6 b8 {' X) y. l1 ]# W8 [4 p* W, e {1 Oextensive, and are targeted at the all round smooth operation and
7 V3 p' N3 R% _' x' ]+ Jfinancial and operational success of the Horowitz Theatre as well as ( e, s S8 U+ l7 @ x) p4 P; d
the logistical organization and smooth rental of the additional
* P. F2 ^" j# M9 { Bvenues within the realm of the Students´ Union. In the light of that
4 C3 z. a' t: _- E0 @0 w: `breadth and complexity, it is not possible to fully define or
0 g8 `; p8 ] O _4 S$ @( c: tdescribe all roles and responsibilities in a document of this kind.
f( N2 [/ L5 _6 G# l' j* BHowever, the main roles and responsibilities of the Operations
. W$ L) b+ u8 ?4 K! i' C0 a$ C* \Manager are as follows:
1 ~3 i4 d/ I: @
6 w$ w8 {+ u* ^2 }+ X( C( v2 s1. Space Roles and Responsibilities
3 C( X0 e% D* Q$ `, ~. P% [" _" V: I. i
a. To ensure, at all times, that the venues listed below meet the + |9 c- Z6 I n
appropriate standards, requirements and needs, and contributes in a , c3 f" w$ d2 V2 Q" g4 d6 K* P. |- u
positive way to the smooth operation and success of the individual
L' U2 l4 [+ R0 R1 Zrenter.6 k# J8 E& ?% ?0 f4 \6 M7 [: J4 g
· Myer Horowitz Theatre$ S, Z( y( @4 ^
· Dinwoodie Lounge
/ z! _( x# p9 j( D7 `. |2 P# n* F) q; T· SUB Stage' i/ M2 ~7 f9 W7 ^; t
& }2 _# `) M9 ~6 pb. This includes, but is not limited to, the following:
8 [- g$ S5 J- N' }, M4 \· To plan the capital and supply expenditures to meet the
# U% p+ P3 g/ Nproduction and facility requirements.% n' e4 c# g$ }& n9 d7 z
· To ensure the day-to-day compliance of the venues with existing ; ~' O0 K& g- E+ C# E5 Z& O# L
safety regulations and building policies.
" f5 P3 {, R) `To ensure that the maximum potential of renters is met.7 X6 W7 e8 f3 W; }7 Z5 R
+ c& @ F/ O, L0 G2. Marketing and Promotion) }8 H" i& Q% ^1 r1 P" W. ]
4 @* v1 G) L7 U! n
a. To develop and implement a marketing plan for the venues that
4 {3 Y& p' M6 L6 r5 d vfocuses upon advertising and promoting the venue to faculty,
0 |2 y2 ^' {# ^# |8 j& Xstudents, and internal and external clients on an on-going basis. 4 B {, {. x" j
This strategy will include implementing and/or delegating the following:2 A# \8 b$ I& J& p5 ~1 t4 F
· To develop and maintain promotional materials, the Horowitz
) Y: {# e8 k% `$ F" y" p$ O JTheatre and SU Venues home page, newspaper and other advertising; to
6 V: t0 h/ E4 c: wtake advantage of other internal and external advertising 8 b) v9 c6 V) {1 S# n
opportunities; and to develop press releases and other promotional % |7 @3 o, p9 m' F
literature on an ongoing basis.
5 p( b5 z5 I& H! l G* O( F· To coordinate tours of the venues for potential renters.' v: P5 O3 ^8 M4 Q3 W
· To promote upcoming events in the Horowitz Theatre through the l. A4 A, ~1 D
use of the Horowitz Theatre Home Page and the SU Events Calendar.
6 q9 {# b9 x: A/ ^: O& Z· To develop new external clients for the venues.
6 u3 I5 q4 e9 O/ e: Z% n! N" C* w; r# Z6 g7 M! K
5 l3 M* g ~) ?5 s; Y) h
3. Staff and Supervisory Roles and Responsibilities
) T6 U6 Z: ?/ u) K. a
4 j1 W0 `0 R& {. \3 B4 `. ]" oa. To ensure, at all times, that the venues are adequately and cost- 5 b9 r" ?8 O& b4 D) G
effectively staffed, and that the staff utilized by or within the
; [0 Z1 m) D; u; S, Jvenues meet the appropriate standards, requirements and needs, and 0 ^" Z3 d) g3 B% S/ l1 u$ k
contribute in a positive way to the smooth operation and success of " m E0 U: s' B- q0 E
the renter´s events. This includes, but is not necessarily limited
, u2 R" ?7 K! N% tto, the following:
$ a5 B: ]9 R% W) n· To be responsible, under the direction of the Manager of Venues
3 p3 v) m. l# v: p& X) Jand Programming, for all staff issues including hiring, disciplining, 0 x% r9 G" G5 V4 q- n! O7 ^- R9 o% \+ m% H
evaluating and terminating, as necessary.
9 K! v+ `) n& C& g9 h: f) d) b To ensure that the Horowitz Theatre is adequately supervised at
* ]+ E9 F n5 i& ]' dall times, this includes the development and implementation of such " P: H9 l# ^# x3 s+ E6 {
schedules and rosters as may be necessary to ensure the effective and * N% a) T& u, F9 N
cost-effective supervision of the venues at all times during which it 3 a+ K. R O, Z8 ~3 A1 x9 R
is in operation or needs to be in operation.
- g' i4 f1 p! i# Q! c: A1 ]% ^3 o· To work with the Technical Director, when necessary, to ensure
% b5 d2 v- Z: V. S- K5 z! l( |that an adequate and appropriate level of part-time staff exists to - h4 D2 \% h# {# W
facilitate the smooth operation of the venues and to ensure all
T% C" N+ d7 Arenters needs are met.
/ m% o1 n7 E7 o/ {* w! j7 [; ^· To work with the Technical Director to ensure that the skills / R; e0 Y8 Z/ O) Z# y9 C$ \
and attitudes of all subordinate staff are appropriate in light of
8 {4 k+ e3 l7 }# Q d9 Vthe roles they must perform. This includes providing adequate and . {6 m) J: A/ @, g: G! B8 [% N- C: e* l1 d
effective training (and re-training) in all applicable and
7 ~6 C) P: u9 z& o9 F- D& n" vappropriate areas, and ensuring that the Policy and Procedures manual
3 ?! a, E) T1 J6 G; Yis kep up-to-date at all times.3 l) j- f" b* A+ H% h( c
· To ensure all staff are trained in and committed to providing
9 a4 B, I0 w q$ a5 U( W9 {excellent customer service to all renters.
4 |; O% _2 r" i7 v t· To work with the Technical Director to arrange staff
+ N/ |3 b. [/ W! n/ ascheduling. To handle payroll related matters, under the guidance
, d9 R* ]: D t3 }: J2 y3 J8 Rand direction of the Manager of Venues and Programming, concerning & T9 b; c3 X2 b/ C
the staff of the venues.4 M* S/ C& N+ k( {9 }
· Working with the Manager of Facilities and Operations to ensure
1 F5 W: R) u4 o& M: nthe appropriate setup/tear down of each venue.
$ k ]+ n' p: t& T4 Z) a+ W· Working with the Manager of Programming and Venues to ensure
" ^1 [* Z5 e3 O) f" ^! V f: h o% qthat additional requests such as licensed receptions are arranged.# ]/ a& A) K4 m
4 t4 E( ^( \$ v% o, z& v( e8 w/ t6 n! p' A$ j: f$ L: A
4. Overall Financial Performance
4 n0 i1 }& E8 {, x1 S+ _6 d/ D# t: g' D$ n
a. To ensure, at all times, that the Financial and Administrative
9 v# t2 J1 [5 q- t* \3 Jsystems and processes utilized by or within the venues meet the
. G1 n, T5 q2 u4 q4 A! Y! E! O- cappropriate standards, requirements and needs, and contribute in a
6 ~6 _4 S1 }3 V, v, @/ npositive way to the smooth operation and success of the venues. This & M6 Z2 u* E' O' k9 w6 s+ L
includes, but is not necessarily limited to, the following:
1 K7 D/ ^! ~ U4 i To provide input and expertise in the formulation of appropriate . ^3 t# S0 E: a: Y
operating budgets covering the venues to the SU´s Manager of
% Y1 ?, s7 X: ~5 O6 K: sProgramming and Venues and to discuss and refine those budgets 3 V+ L k9 A: H1 @/ N
Manager of Programming and Venues, and Manager of Finance & 9 M1 a2 Z: ? \; E/ y: n6 y
Administration prior to their submission for final approval.
- |/ W" M! S. Y \& p' J5 C4 Z0 u· To manage the venues in a manner which adequately and effectively $ \2 `2 f6 L* S; F5 I3 g8 l
reflects the budgets approved for the venues and/or which reflects
; A8 H6 f! f1 \5 f6 v7 qthe best interests of the venues and the Students´ Union.
; n* U: U' \" P) d· To function as the key player in the submission of financial and # V( S" R" G1 {
administrative documentation covering the venues to be used in the 3 n+ J: Y7 E1 k- Q, u) L* |
compilation of monthly and annual financial statements, and such
" |& ^- X) j( s$ Vother reports as may be necessary.% Z5 N7 h& ^- p- l8 P
· To discuss those financial statements and other reports, together
. e \. t: d5 \$ M( Dwith all financial and administrative procedures, with the SU´s 5 J) Y: u( c1 z% [" ~
Manager of Programming and Venues and Manager of Finance &
& c* b2 i) A- x9 eAdministration with a view to determining and implementing action & Q1 ^5 s, h: q7 C- ?4 `. [ H! h0 D9 S
aimed at improving the financial and/or functional effectiveness of 7 [0 b. k1 X1 j" Y3 r8 c' V
the Horowitz Theatre." N! m$ b; u0 y v ]& `
· To ensure the existence of adequate, effective and accurate job
3 H& y5 ?: h& e8 y1 zcosting systems to be used in connection with the determination and + ~) K2 o& s) R* V" W
setting of appropriate prices for rental and staffing rates for # C/ n: @( Z4 `
events held in the Horowitz Theatre.% { g2 p8 R% c
· To develop accurate documentation to be used in connection with % w& @ l, C( V8 y, L; i4 I" k
the billing clients, and to forward such documentation in a timely 8 i& Q5 t! @9 ^) T
manner to the Accounting Department.
) U, R# R" r6 R9 `· To recognize, address and handle all matters relating to financial
8 _7 J: y! `3 c0 R5 Dand administrative procedures and systems in a manner which reflects
4 B5 c7 S. w* c$ {' C2 w2 Z# ?" j% ^, \the requirements of the SU´s Manager of Programming and Venues and , f. Q" ^) }1 V6 ]$ c4 z2 q
Manager of Finance and Administration, and in a manner which
; s3 N9 F# u4 Zcontributes positively to the smooth operation and success of the x8 x4 Z, H$ l5 L0 K7 }: C* |, J" [. ~
venues., O ^" K: C* M
( m0 \% R s& i3 q$ I; l
5. Overall Roles and Responsibilities
( A. j" P6 ?* |a. To ensure, at all times, that the systems and processes used in * _# Z3 S$ Q3 t+ Q9 g+ V
renting the venues meet the appropriate standards, requirements and
: ]2 Q) h4 m7 i! Q) S0 zneeds, and contribute to the smooth operation and success of the
$ J# N4 r; n: ^) W5 Zvenues. This includes, but is not limited to, the following:
. S* J, p& N+ Q( o3 m+ C
/ @; M$ m$ S4 l; d% H· To recognize, develop and set in place such rental procedures as
( S4 f! s/ f8 P8 a0 Smay be necessary to ensure the smooth operation of the venues, this
6 j9 l1 c1 H+ V& \is to include but not necessarily be limited to systems and processes
0 e2 ^2 c1 w( D& B7 r# W, Nin the areas of contracts, inventory management, contract evaluation,
7 M$ @8 S$ Q& O1 o# O; M- \$ Vpricing, costing, equipment usage, rental/contract invoicing,
6 ~7 k' Y; d0 h& Itogether with such other systems and procedures as may be necessary , X: j+ w. k. T" A8 A. N* V
to ensure the smooth, secure, efficient, cost-effective and
8 t* Y) \9 P# ^% t3 xfunctionally-effective operation of the Horowitz Theatre.
) y4 ^. ~5 W' Z, Q2 u. }: ^· To recognize, develop and set in place such operational procedures
4 T% `" @) J7 ^- o& qas may be necessary to ensure the smooth, efficient and cost- 3 ^9 F8 q8 m$ x9 t' `; M
effective operation of the venues.
% I$ v/ r, d2 Y· To negotiate rental lease agreements (contracts) relating to ; w H7 J! B$ T! @2 L2 r2 X
dates, rates, staff and miscellaneous charges.8 w4 V1 n4 U, O2 R" y2 V: i9 D
· To ensure that adequate inventory is available at all times and # i" ^, ^0 s9 T1 Y: U% Z; b6 p: `
that such inventory is stored and issued in effective and secure ways.
, p- c$ H' {3 z6 _8 M% S+ M- N· To consult with renters as to facility issues in producing their ) ?& @2 a$ U% n. z
particular event in the venues.6 i* Z# ` ~7 T- ^! s2 {9 R
· To provide the venues on-site staff with such documentation and
8 Y3 J3 D( W K& Hsupporting information as it may need to effectively fulfill the / w! | m: y- G, p) w( V" L" b5 F
roles they are to perform to ensure the success of the renter´s event.
; |) I3 l/ a! x5 e7 u; t. D$ }· To produce quotes in respect to staffing costs for a particular ! s4 O% u! i, ~- _) V
rental with consultation with the Technical Director.- c2 Z9 l9 ?: n- O) q
· To ensure that all queries raised with the venues whether from the
; L. ?& K9 }4 ?) A" j' T: iSU or renters, are promptly and effectively handled and adequately * g1 z4 K$ M/ A; b
answered, and to ensure that such action as may be necessary in
, [8 z3 ?% v3 b5 T. O1 K rfollow-up to such queries is taken in a timely manner.
) G* F6 W3 _. B" K6 G1 `3 I- Y- w2 j To ensure that the venues and its capabilities are adequately, , p1 _, E- w4 }- n) o$ v) i# `
effectively and cost-effectively advertised and promoted, and that
' f: S! Q0 F; H. v- e) {# i# Ythe cost of such endeavors does not exceed the budgetary provision - i- f2 D; G% Q) Q3 R
made for them unless prior approval is given by the Manager of " z4 `8 q4 v% m6 X- z
Programming and Venues.
2 K2 v; B2 [2 A R· To act as an informed and knowledgeable resource in the case of 8 L% s* H; b( n& G) B
significant challenges and/or problems surrounding the tasks of 9 A2 j! H5 Y& k3 M) O% K, ~$ T
marketing, administration, operations, and any such other matters as
6 Z/ i6 d# L7 L/ u, n% M5 M- Jmay provide such challenges and/or problems./ R4 l. J- m* b6 f
· To attend such meetings as may be required to support the smooth ! s" {- w* k% u
operation of the venues or the Students´ Union as a whole.) |$ ~1 X+ b3 U
· To perform other job-related duties as may be required by the
3 t9 b4 ~& s6 y: t- D: bManager of Programming and Venues in order to ensure the smooth and + k8 H8 z* L" t' t
secure operation of the venues.
" f% Z. p: U0 v1 q0 J- u· To recognize, address and handle all matters relating to overall - c8 f& G% [+ K2 z. r
operations in a manner which reflects the requirements of the SU´s - s2 o7 V& ~* [6 P8 j( Q; l$ [/ ?
Manager of Programming and Venues, and Manager of Finance and ; o4 E3 ^" C4 T" X4 a
Administration, and in a manner which contributes positively to the * Z. x3 X! ]& D- n( }$ i
smooth operation and success of the Horowitz Theatre.
" l4 ^5 I' q( e6 s. R2 U% I: k; M7 O% s+ w( A
QUALIFICATIONS:
' |& S5 H: p8 c* _' _5 w1) Minimum two years related post secondary education, or $ s" Y* o, d- C; \* J& m' H4 W5 x
an acceptable combination of education and experience.
3 T, h' O! A# V1 [+ j8 c2) Supervisory experience.! c, h8 d2 }0 T* i P( _
3) Ability to create new initiatives with little or no
2 r1 M; K1 ^/ |2 g0 csupervision.( G3 L& c y9 Y; A
4) High level of creativity
# m) Q+ Z0 ~$ g4 F* `8 Z5) Knowledge of budgeting and staffing procedures.8 A8 e C. A' x1 ]6 K2 Q- ^
6) Excellent organizational and communication skills and
7 g1 l% I4 x7 qstrong writing skills.
6 y) _ }( W1 D7 }4 b; ^6 V9 N5 K7) Dynamic individual with experience in large group and - a$ [& g0 X( @+ E8 ~
one-on-one promotion.
3 c1 c$ Q. @4 ~, G+ o% S R, Q Ability to work with students, staff, University
8 m+ c* K Q! s/ Ifaculty and administration with a dedication to providing excellent
0 P5 [0 O1 O5 k5 H( ^" B, hcustomer service.
( ? |3 i2 \! AUnion exempt position! S+ k3 _ h; I/ T4 i3 i+ e
July 6 20078 q3 I* v4 x! V" Z0 I; {. k
% N* |, U. @8 G$ W: k: c# g1 y
Please state salary expectations- F, |# b- p0 d3 D1 D
2 W! n0 |# D# v9 _8 P9 W3 c% B* `# |Please apply in writing to: Val Stewart, Personnel Manager, Box 600
$ F: D7 N3 K* f) x& ^+ kRoom 2-900 SUB, U of A Campus T6G 2J7 by 4pm Tuesday, July 17th 2007. |
|